Jose the front desk guys is not helpful, he has an attitude and wanted to charge me an extra day for showing up at front desk 2 minutes after 11:00 am when I had previously paid and already reserved another week.
2 stars
Woodspring Suites Broken Arrow
Photos of Woodspring Suites Broken Arrow
Overview
Located in Tulsa, WoodSpring Suites Broken Arrow is an easy drive from Woodland Hills Mall and University of Tulsa. The numerous facilities this traditional hotel has to offer include a lift, laundry facilities and a 24-hour reception.
Rooms at WoodSpring Suites Broken Arrow are modern and air conditioned, and offer a kitchenette, free wireless internet access and an in-room dining area. They all have a flat-screen TV, tea and coffee making facilities and a private bathroom.
Those with a car can benefit from free private parking on site at WoodSpring Suites Broken Arrow. Tulsa Expo Center and Tulsa Zoo & Living Museum are only an easy car ride from the hotel.
Amenities at Woodspring Suites Broken Arrow
- Fitness center
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Kitchen
- Microwave
- Kitchen
- Kitchenette
Dining
- Vending machine (drinks)
- Vending machine (snacks)
- Snack bar
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Bathroom
- Hairdryer
- Private bathroom
Services and conveniences
- Mini-market on site
- 24hr front desk
Laundry
- Laundry facilities
Workspace
- Desk
General
- Family rooms
Fitness
- Fitness center
Reviews of Woodspring Suites Broken Arrow
6.3
Okay
104 verified ratings
Wonderful
33
Very good
10
Good
4
Okay
3
Fair
6
Mediocre
7
Poor
41
Summary of reviews
Guests say
Guests frequently reported poor customer service, with rude staff and issues during check-in. Cleanliness was also a concern, particularly in bathrooms. However, some guests appreciated the cleanliness of the rooms and the comfort of the beds. The location received mixed reviews, with some feeling unsafe. Overall, while there were positive aspects, the negative experiences heavily impacted guest satisfaction.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
6.4 out of 10
5 reviews
6 out of 10
2 reviews
All reviews
Pros (+) Very clean
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Woodspring Suites Broken Arrow?
Woodspring Suites Broken Arrow offers amenities such as a fitness center, free Wi-Fi, a kitchenette in the rooms, and free parking on site.
What can I expect from the cleanliness of the rooms at Woodspring Suites Broken Arrow?
The rooms at Woodspring Suites Broken Arrow are modern, air conditioned, and equipped with a kitchenette. However, some guests have mentioned concerns about the cleanliness, such as musty smells and issues with linens and washing machines.
When is the best time to visit Woodspring Suites Broken Arrow?
The high season at Woodspring Suites Broken Arrow is in June, and the low season is in April.
How is the customer service at Woodspring Suites Broken Arrow?
While some guests have praised the friendly staff and helpful reception, others have expressed concerns about unprofessional customer service, rude staff, and issues with front desk availability.
Is parking available at Woodspring Suites Broken Arrow?
Yes, Woodspring Suites Broken Arrow offers free private parking on site, making it convenient for guests with a car.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Odor
Several guests mentioned that some rooms had a musty or unpleasant odor. It may be helpful to inquire about room odor when checking in and request a room with better ventilation.
Verify Room Amenities
Some guests reported issues with missing or insufficient room amenities, such as towels, washcloths, and kitchen supplies. It's advisable to verify the availability of these items upon check-in and request any missing essentials promptly.
Noise Concerns
Several guests noted noise issues, including disruptive neighbors and noise from the parking lot and adjacent highway. Guests sensitive to noise may want to request a room away from potential sources of disturbance.
Front Desk Availability
Numerous guests experienced challenges with front desk availability, with instances of extended wait times and the front desk being closed. It's recommended to confirm the hotel's front desk hours and inquire about procedures for late check-ins.
Check for Cleanliness
Some guests reported cleanliness issues, including instances of infrequent cleaning and concerns about the condition of linens and kitchen appliances. Guests may want to inspect their room upon arrival and promptly report any cleanliness issues to the staff.
Inquire About Pet Policy
While the hotel allows pets, some guests encountered difficulties related to other guests' pets, such as inadequate clean-up after animals. Guests with pet allergies or aversions may want to inquire about the hotel's pet policy and cleanliness standards.
Staff Communication
Several guests mentioned issues with staff communication and customer service. It may be beneficial to clearly communicate any concerns to the management and seek assistance from accommodating staff members.
Accessibility Concerns
Some guests highlighted issues with door locks and the availability of luggage racks. Guests with accessibility needs may want to inquire about the hotel's facilities and request suitable accommodations.
Verify TV Functionality
A few guests experienced issues with TV functionality in their rooms. It's advisable to verify the functionality of in-room entertainment amenities upon check-in and request assistance if needed.
Confirm Check-Out Procedures
Some guests encountered challenges during the check-out process, including difficulties in returning room keys and encountering unattended front desks. It's recommended to confirm the check-out procedures and inquire about key return protocols to avoid any inconvenience.
Location
11000 East 45th Street, Tulsa, OK 74146
What's nearby
- Woodland Hills Mall2.9 mi
- Tusla Promenade3.6 mi
- Expo Square4.8 mi
- Tulsa Expo Center4.9 mi
- University of Tulsa6.2 mi
- Temple Israel6.5 mi
- Oral Roberts University6.7 mi
- Philbrook Museum of Art6.7 mi
- All Souls Unitarian Church7 mi
- Tulsa Air and Space Museum & Planetarium7.8 mi
- Boston Avenue United Methodist Church7.9 mi
- Tulsa Zoo8.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Woodspring Suites Broken Arrow
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | December | $56 | $53 |
Cheapest month to stay with an average 12% drop in price. | Most expensive month to stay with an average 21% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Woodspring Suites Broken Arrow
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Woodspring Suites Broken Arrow
FAQs when booking at Woodspring Suites Broken Arrow
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See most recommended stays in TulsaGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.3 | 8.6 mi | Tulsa | 7.1 mi |
Everything you need to know for your stay in Tulsa
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