No real issues on this flight other than the overhead bins said reserved for premium customers for a large section that was over non-first class seating
Upon arrival at Eugene, they pushed the flight 45 minutes, then as that approached they pushed it another hour, then as that approached they pushed it another hour, about halfway into that they moved the boarding time/departure time forward about 15 minutes. More than a little bit annoying!
The back of the plane use to board first after handicap with children and first class. Now the back boards last and there’s a long line waiting to go back while everyone is putting their luggage up and standing in aisle just talking. It’s hard on the elderly. I’m elderly.
Trouble linking to the Tmobile wifi. The legroom on the 737 was fantastic. No more knees touching the seat back in front. Plenty of charging plugs and inovative clips to hold phones and tablets.
Free tmobile wifi was great! Crew was efficient and friendly. Crew gate checked our luggage and let us board in group C because of it. Loved that! The best part was that our family (3) was seated together. Thank you so much!!!!!
Wonderful except my seat cushion had no “cushion” left Cs. It was quite hard and I’m very petite and can us some padding on my back side lol. Other than that we were very happy.
Crews were friendly enough. To help the airline I checked my carry on baggage. Typical "gonna be a full flight we need 19 carry on bags to be checked to help out". So I helped out only to have to wait 30+ mins for my luggage and risked not getting to my car rental on time. The return flight was delayed. Kept hearing employees say something about "they didn't have any power" which is kind of concerning. The air flow and air conditioning was insufficient. It was warm and stuffy during the flight. Plus no free wi-fi......Booooooo!
Unfortunately, an issue occurred where a delay impeded me from making my connection in LA. I couldn't get a flight home until 10 hours after my originally scheduled flight. Once I finally made it to DFW for my connecting flight, my next flight was delayed. I was supposed to be home on 12/23 at 9:00 p.m. I didn't make it home until 12/24 at 11:00 a.m. I was given the choice to either take a flight the next day or the flight that way 10 hours later. I wasn't given an option for a hotel if I stayed overnight. I was also denied the ability to go to the Alaska Lounge due to the delay. It was a very uncomfortable experience. The only seat I was able to get on the next flight was in a row where the seats couldn't recline. After an extended wait at the airport, this was very frustrating!
Just a little delay in our takeoff but all was well and pleasant.
They were the worst in rescheduling and flights getting canceled left and right. It was worst than AA and they are one of the worst. Will never ever fly Alaska again.
On time departure and arrival. Had to be the oldest plane in the SWA fleet but it got me where I needed to be.
Flight was delayed out of BWI unexpectedly / without a reason given but otherwise ok.
I got a bit sick on the flight, and was so grateful when the male flight attendant explained to me they keep the back row open for cases like mine. He took such great care of me! I was incredibly grateful.
Southwest has inacted unfriendly customer policies like other airlines. Watch the fine print very carefully if you are having to alter flight arrangements. Rules are now complicated and very stilted to travelers sacrificing travel funds (unlike before where the simple, straight forward flight change policy was worth the extra premium for ticket price.) On the positive side, SW Flight crews are still wonderfully helpful.
The new boarding process was easy and straightforward. Very pleasant.
It was good from LAX to Phoenix, But the connection in Phoenix to Tulsa was not that great. The staff on both flights were great. The choice of free entertainment was ok nothing to brag about. The 45 min delay because of some electrical issue wasn't great from Phoenix to Tulsa. We sat there with hardly any air, The seat I had was between windows so the side of the plane pushed in on you. My being a bigger man it then made the seating area uncomfortable. The seats on the plane had no power to connect to recharge your phone or anything. I would recommend that they should look into a slot or clamp to hold your phone to enjoy while watching the entertainment choices hands-free. Also make it possible to raise the inner seat by the window be able to raise the arm rest up to make more room for larger people to set more comfortably. I would also say other then that stop price gouging the airfare or nickel and diming everything. Not fair for people having to fly for emergencies and be paying for higher prices due to the season or holidays. Your making your money either way and the cost of flying is still going to be the same regardless if there's 100 people or 200 people.
WiFi did not work. Boarding with the new seating assignments took too long. The temperature in the terminal was obnoxious. +/- 80°
Haven’t flown on SW in years. Flight was on time departing and arriving. Served vegan butter onion flavored pretzels which were bad. Coke served was in a tiny paper cup. Crew was not engaging. Felt like they were going through the motions. Old plane, tight seats and no leg room.
I liked receiving attention from aged and well experienced flight attendants. I disliked the non-gluten-free snack but I brought my own so I was OK.
Everything went smoothly and the plane wasn’t full. It was delayed though. The delay was increased due to a crew change which was frustrating.
This flight was the flight we missed due to deltas delay at our first airport going TO Atlanta.
Wi-fi was out for the whole flight. I pay a premium to fly Delta because it has wifi and because it was out I didn’t get to work on anything I wanted to. I’ll have to make it up later this week by spending less time with my family.
I enjoyed the whole flight and the crew was amazing i dont usually fly delta
Very nice the whole crew was amazing and very professional. I had an offer for a drink it was handled great and amazing crew and nice flight.
I just wish the boarding process/time to take off after boarding was quicker and more efficient. I also wish that the overhead luggage was managed better. almost every time i fly there is no space for carry ons and they are either checked or I end up having to store it several rows back from my seat. Delta should not offer carryons for all customers if there is not actually space for everyone
Boarding was delayed by an hour and then we proceeded to sit on the tarmac for another 30-40 minutes. No clear explanation was ever given and the delay caused me to miss my connecting flight home. Was forced to stay the night in the connecting city which impacted my following workday and cause personal issues at home as well.
I didn't like like much about my experience with Delta. I had to spend the entire day at the airport due to some mechanical issues. My flight was supposed to leave at 8:30am didn't leave until 6pm. Horrible experience.
Bad. Flight was delayed due to maintenance issue with Delta. Seats were small, no service, bag got broken on initial flight. Cramped and hot. Sitting inside with no ac.
In a world of delays, Delta was on time both ways! Boarding was fast and efficient. Staff was friendly. AND wifi worked.
There is no free Wi-Fi or screens in the seats for this flight. It would be nice if they had actual actual healthy drink options like a flavored sparkling water. The flight was very dark because nobody was sitting on the left side and they didn't open any of the windows. The plane was kind of and had small overhead bins. There was no distinguishable difference between economy and comfort Plus.
Bathrooms broken, Wifi not working, Direct TV stuck in a United credit card loop for whole flight
We arrived to Chicago nearly 30 minutes early, which was great, but then was on the ground for over an hour because the gate was not available. The issue I had was the pilot estimation was frustrating. First he said he was informed it would be 20 minutes but he said "it will probably be more like 10 minutes". After 30 minutes he came back on the comm and said it would be another 10 minutes, maybe 20. I understand he was only giving estimates but he also layered in his own gut feel. We were never told why we didn't have a gate even after our scheduled entry.
Just sat on the run way after we arrived early
New Max 10, first class seats have been shrunk. End of a 20 hour journey, it was United not Lufthansa, just glad to get home
Worst boarding experience, flight extremely delayed causing super tight connect and deplaning was a disaster as ppl were pushing and shoving to get off. Then after flying over 8 hours had to get off a job to next flight. Limited beverage service in Business class (water or white wine) no food. The plane was very cold (temperature) so uncomfortable
Stored my cloth purse under seat in front off me as instructed. When I retrieved it, half of it was soaked, along with everything inside it. I don’t really know how that could have been prevented because the area did not look wet, but I was not happy about it.
Seats needs to be wirer and food is very poor
Phx - ORD was nice 737 with starlink and the ORD - grr was ancient bare bones airbus with not even a power port lol
It was easy to board, and the staff was friendly and helpful. What could have been better is that I shouldn't have to pay extra for a seat that doesn't recline.
The baggage handlers broke the handle on my bag that they put under the plane that I checked on the jetway. They traded it out for a less quality bag in Tulsa. But, they said they would try to fix it. Bologna! There was no fixing that bag handle. Someone didn’t care how they treated the bag.
American airlines is always delayed in their flights. No access to wifi unless paid
The boarding and fllight were good. The reason for the ok rating was the long walk to get to the transport to finally get to the gate.
This flight was delayed but it worked in my favor because my Atlanta to Dallas flight was delayed.
I appreciate that I finally got the seat I paid extra for this time. Thank you
Flight was canceled. I asked to be rerouted to OKC and then took an Uber.
Flight from Dallas to OKC was good, but my trip was interrupted due to a delayed flight from Austin to DFW, which happens all the time. I frequently miss my connection from DFW and American can never seem to make this work!
This was a pleasant, short flight and the crew was friendly.
No choice of meal in first class. Was the worst meal I’ve ever had in first class.
Do not rebook people without asking .. threw the whole return trip off
First off, I never complained so it is not the crews fault. The lady to my left did not respect my seat whatsoever. She was too big to lower the armrest and basically sat on me the entire flight. She was against the window. I was in a middle seat. For future reference, American, please make sure the armrest will lower or get someone a larger seat/2 seats.
