Pros: "Efficient boarding, reasonable space in cabin and overhead bins"
Cons: "JetBlue is awful. TVs don’t work. Staff isn’t friendly"
Pros: "The crew was accommodating"
Cons: "The TV did not work…"
Pros: "Crew was courteous and gave constant updates in regards to any delays."
Cons: "Flight was delayed and there was congestion prior to take off. Not sure there was anything that could’ve been done."
Pros: "Crew is always great."
Cons: "The TV wasn't working at my seat"
Pros: "The crew was ok."
Cons: "We wait too much, at least someone should have told the reasons for the waiting."
Cons: "The tvs didn't work."
Cons: "TV wasn’t working"
Cons: "Leaving on time. We got in at 4 AM."
Cons: "Would like JB to provide reading material."
Pros: "Seats are comfortable"
Cons: "Provide entertainment on board. Offer a healthy snack selection."
Cons: "Boarding pass on phone text"
Cons: "Awful treatment of passengers."
Pros: "The inflight crew was absolutely incredible. They were funny and helpful especially as our situation was incredibly bad."
Cons: "After waiting almost an extra hour plus for a delay, the boarding process was complete chaos. Not to the fault of the crew at LaGuardia, but just based on the annoyance and impatience of the passengers waiting to board. Once on the plane, our row was the only one with broken TVs. Unfortunately for my husband and myself, we were flying with two toddlers with whom we had solely expected to entertain with the TV."
Pros: "The personnel were courteous and listen to your request ,the flight was exceptional.."
Cons: "No comments at this time."
Pros: "Leg room and tv"
Cons: "Increased cost of luggage, snacks , and perhaps a little more info about the flight delay"
Pros: "The flight was on time. Fly-fi was available"
Cons: "Tv/ entertainment system was flickering intermittently"
Pros: "Great service. Also loved the size of the seats and the leg room that I had."
Pros: "On time flight, roomier seat"
Cons: "Airport, IGA"
Pros: "Free unlimited snacks! Lots of leg room"
Cons: "No safety video. Airport terminal was very small and stuffy. Security line was long"
Pros: "Boarding was a bit delayed in the beginning but back on time very quickly, seat comfort and legroom was great. Loved that I got a full sized can of soda, that's always fantastic and snacks were fine."
Cons: "My Seat 23D had a defective TV, so it was flashing on and off constantly throughout the whole flight, usually I don't have an issue with the entertainment because I like to sleep during flights, but due to some turbulence I was awake for part of the flight. Unfortunately with the flashing TV it gave me pretty bad nausea to the point of wanting to vomit, this is the first time I've experienced anything like this on a plane, was definitely looking forward to landing so I didn't have this nauseating feeling anymore. I have a video of the issue if anyone at Jetblue was interested in seeing. It was flight 499 from LGA to Orlando on 9-16-18. Thanks."
Pros: "Great flight with early departure; not crowded"
Cons: "Longer flight than normal due to Florence"
Cons: "delays, crying children and sniffling sneezing passengers. Restroom was dirty."
Cons: "Delays, changed departure gates. Getting used to this on most airlines these days. Was hoping JetBlue"
Pros: "Crew was very friendly and helpful. This was my first flight on JetBlue and I was impressed with the selection of snacks and drinks."
Pros: "Efficient and kept us informed despite weather delay. Lovely flight attendants"
Cons: "Non Working tv, cramped seats"
Cons: "The airline had the flight delayed due to waiting for flight attendants. Very irresponsible of the crew and members, which weren’t working on the flight"
Cons: "Flight was already delayed and then we sat on the airplane for approximately 45 minutes before take off."
Pros: "Friendly crew and fast flight."
Cons: "No reclining seats"
Pros: "On time. Smooth flight."
Cons: "Drunk guy on plane."
Cons: "The the fight was 2 hours late"
Pros: "Snacks, movies, leg rooms."
Cons: "Too cold, blanket and headphones are 5$ each"
Pros: "It's comfortable and the staff is friendly"
Cons: "The delay"
Cons: "My flight was canceled due to weather conditions. I made a request for a refund and never received a reply."
Pros: "Flight was steady, entertainment was great, and it was comfortable."
Cons: "Everything was good !!! Thank you for the flying"
Pros: "Seems like spacing between the seats is greater on JetBlue than with some other airlines. Really like that."
Cons: "All the DELAYS! Seemed a bit unprepared"
Cons: "Delays delays delays"
Pros: "Service was great, smooth landing. Great songs and communication by pilot and captain"
Pros: "Smooth boarding process. Terrific crew."
Pros: "really love the seats the crew was awesome! I will be flying jet blue again!!"
Pros: "Comfortable seats, great crew, ample snacks & good entertainment options"
Cons: "Delayed 40 min at gate in LGA"
Cons: "Entertainment (TV) did not work on the entire flight in numerous seats, even after rebooting the system."
Pros: "Comfortable seats and legroom Flight arrived early."
Cons: "No Wi-Fi for whole flight. Entertainment video glitch for much of flight."
Pros: "Helpful and attentive crew"
Pros: "An uneventful and relaxing flight. The flight attendants were great. They actually smiled."
Pros: "It’s nice to be in a plane fitted with modern conveniences. Great entertainment options."
Cons: "I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover."
Pros: "The crew was communicative and courteous."
Cons: "There was a flight delay in LAX due to a maintenance issue. The captain and crew informed us before we boarded the plane which was excellent. However, they could not figure out what was wrong with the planed and delayed the boarding for another 3 hours, putting our 1900 departure time to 2100."
Cons: "uncomfortable seats, thin seat cushions"
Pros: "The crew was nice!"
Cons: "It was a good expiriance traveling with delta!"
Cons: "The flight is operated by Air France and I would have preferred Delta. It was extremely cramped but the food was excellent and it was on time"
Cons: "Friendly crew and lots of good free snacks!"
Pros: "Amazing SLC Skyclub crew"
Cons: "The boarding process at LAX was awful. I’m sure the horrible shuttle wait and transfer from terminal to terminal is the airport’s fault, but the airline did not do anywhere near enough to inform passengers of what was in store. It was confusing and annoying."
Cons: "Delta delayed the flight from LAX to SLC, which subsequently made me miss the connecting flight from SLC to ORD. Completely unacceptable"
Pros: "The food and drinks on this Delta flight was much better than when I flew with them years ago. I was pleasantly surprised. Good entertainment too. Saw two movies I missed in the theaters..."
Cons: "The legroom was decent, but I couldn't get comfortable. Pillow or no pillow, the headrest just felt wrong."
Pros: "Good crew."
Cons: "Very tight spaces. No tv."
Pros: "The airline staff ladies were so wonderful. They were super friendly, efficient, thorough, assited the elderly on the flight, and continuously cleaned the cabin. they helped people organize the bags in overhead ducts and always had a smile. They should be the standard for service on all flights. Excellent job."
Cons: "There was nothing I didn’t like."
Cons: "Baggage was delayed overnight. With modern tracking, should have been notified that the luggage was not loaded on the same flight as me, eliminating my wasting 45 minutes at ATL realizing that my baggage was not coming and then having to queue to notify the airline that it had not come."
Cons: "The crew do not know precisely their proceedings. This cost me alot of money, effort, and time."
Pros: "Good i like i could watch movies from my phone"
Cons: "Not sure"
Pros: "The staff really helped me out getting on standby so that I didn't have to wait for a 9 hour layover. Overall great experience and great staff."
Pros: "Everything was great."
Pros: "Everything was great"
Pros: "Very satisfied. Great service"
Pros: "The movies were spectacular"
Cons: "Food was a bit plain"
Cons: "Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future."
Pros: "The gentleman at the gate was super helpful and helped us check our bags at the gate."
Cons: "Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth."
Cons: "Basic economy has way too many restrictions"
Pros: "Great flight. Excellent pilot and the head steward or whoever was giving us update information was excellent."
Cons: "Would have liked a meal offered after a long delay."
Pros: "Food available was good."
Cons: "Very tight space- could not reach floor when person in front of me moved seat into recline position. Could not get out of seat to go to bathroom when my seat mates were sleeping. Tough to load- tight spaces."
Pros: "Short, straight-forward flight."
Pros: "how short a flight it was!"
Cons: "nothing to complain about."
Pros: "Free earphones"
Cons: "Delayed boarding Delayed flying after boarding Delayed in flight service"
Pros: "Free ear phones"
Cons: "Late boarding Late take off Maintenance after boarding Two hours before refreshments Boring movie Bumpy flight Very hard landing Home an hour late"
Pros: "Let on time and arrived 30 mins EARLY."
Cons: "Had to pay for meal despite length if flight."
Pros: "The Flight Personnel was extremely helpful and kind."
Pros: "Early boarding for family. Flight crew was decent"
Cons: "Super cramped seats. Entertainment system was broken. Only small snacks and drinks for a 5.5 hour flight"
Pros: "The crew on Delta create a welcome atmosphere every time I have flown with them."
Pros: "Flight was delayed for over 6 hours. Not an ideal way to spend the day."
Pros: "Liked seating in Delta Comfort w own space for carry on and earlier boarding. Staff was attentive snd friendly and offered many snacks. Good choices for tv. Should option of getting head phones as I had the wrong one. Comfortable"
Cons: "Should have one free luggage for Delta Comfort. More variety of food to purchash"
Pros: "Availability of flight. Quick flight, on time"
Cons: "Lay over"
Pros: "Delta does a great job overall. We used free skymiles from Amex and it was very much appreciated."
Cons: "Not enough leg room! BS!"
Pros: "On time...great service!"
Cons: "Seats were a bit narrow."
Pros: "crew was very respectful and kind"
Cons: "Flight was moved to a different gate, then delayed. We were given the absolute last seat in the plane that could not recline- not the seats I had selected before hand."
Pros: "Short flight time"
Cons: "Delayed for 2 hours due flat tire. They should've checked tires before we boarded. Cabinets were almost full. I had a hard time to put my skateboard and backpack in a cabinet. Attendant didn't help out at all! It took over a minute to figure out to fit my stuff in there like Tetris. One passenger was upset that I took his bag out. It was frustrating when attendant didn't help to store my bag."
Pros: "Delta crew are always attentive."
Cons: "Snack quantity and choices."
We are stuck on the tarmac. Landed on time but waiting now
The person sitting next to me took my storage space under the seat but other than that was pretty good service and the food was not terrible.
Missed my connection due to poor weather disrupting AAs entire fleet. Rebooked my flights twice and was still unable to make it home. No offer of hotel compensation despite me being stranded overnight in Houston. Nothing really to do about it- just a bad couple of days to travel. I wish they were a little better at letting us know about delays in good time, as it would have made a difference to my planning.
Cons: "Everything. Major delay, lost my vacation time"
Cons: "The AC was off while we were waiting to takeoff so it never felt cool in the cabin for the hour(ish) long flight we had. I don’t know if it was the size of plane that made it so we couldn’t have that on while taxiing/waiting our turn to take off or what, but it was too hot and stuffy onboard in Texas on the tarmac. Our next flight from Dallas to Huntsville, AL had the AC on the entire time we were waiting our turn/taking off- the plane was newer and slightly bigger. Not sure what the deal was but it made the flight pretty miserable."
Cons: "If American Airlines didn’t delay 10 minutes so you miss your connecting flight twice within 1 trip"
Pros: "Very friendly crew, my flights were on time, good selection of movies. That's about it."
Cons: "Their Basic fare should be renamed "Bare-sic" – you have to pay for almost anything. Food choices can be better. I guess they can pay the Munich airport to get better treatment and not having to bus their passengers around."
Cons: "The communication on the actual flight could have been better. The flight from Houston to Charlotte was not very informative as in weather conditions, traffic, or the time in which we landed was not gone over."
Cons: "Smoke in cabin, has to return to Houston. Then they never transferred our luggage as promised."
Pros: "Much better the typical American cattle class. Qantas actually served real food. Cabin was spacious."
Cons: "Crew was very rude and the inflight food and entertainment was horrible. Food wasn’t edible and my tv didn’t work"
Pros: "Everything worked out great."
Pros: "Easy boarding, smooth takeoff"
Cons: "The loud child behind me kicking my seat and yelling"
Pros: "Smooth flight !"
Cons: "Too tight for 6'3 male."
Pros: "Was able to sleep"
Pros: "Very little"
Cons: "Gotta fly from HOU to DFW to get anywhere ... Delays, running from gate to gate .. meanwhile AA staff and gate agents are always scowling and never helpful. In general, flying is expensive and sucks."
Pros: "not much"
Cons: "Steward on flight yelled at people and gate staff yelled continously"
Cons: "Our bags were lost going to Rome for a wedding and our cloths were in the bags for the brides father and sister bridesmade. No updates and the have my phone number and email address. You would think it was 1968 or something! Unacceptable in this day and age of communication! The wedding is in 48 hours and can’t find our bags? All this was explained to the airline in Rome the baggage handlers etc. etc. still nothing. Absolutely amazing and disappointing!"
Cons: "3 planes all with mechanical issues... numerous people left stranded, the whole thing was a nightmare. Finally got home around 1 00 AM. But the worst part was the gate agents I literally felt like I was disrupting their day! Email sent to American."
Pros: "Everything was fine except..."
Cons: "The directions don’t work to connect to in flight entertainment."
Pros: "Better than walking!"
Cons: "Extremely cramped space."
Cons: "Airplane very uncomfortable!spacevery reduce to obtain more seating capacity they forgot customer comfort"
Cons: "Messed up college for your mismanagement."
Pros: "Las pantallas en cada asiento con entretenimiento ideal para los niños u también los adultos y además de ofrecer variadas bebidas dieron un snack."
Pros: "Loved having 2 empty seats next to me so I could stretch out after a very long day of travel."
Cons: "Seats are not very comfortable in any position."
Pros: "Flight attendants were nice trip was uneventful."
Cons: "Delayed. We were unable to change the flight to sit together. Staff not very helpful"
Cons: "Personnel; lack of customer service"
Cons: "Plane got cancelled. Missed my other flight. Spending $100 more that was unnecessary"
Pros: "Good pilot...smooth landing."
Cons: "snacks and lack of in-flight entertainment."
Cons: "Late and delayed arrival. No seed assign until I was at the gate"
Cons: "They lost our baggage and communication was terrible"
Pros: "Excellent, friendly service by flight attendant, Amy Sparks! I felt very welcomed and relaxed, especially having just flown 15 hours from Sydney back to the States."
Cons: "Engine noise was loud seated at the rear of the aircraft."
Pros: "Easy to book. Reasonable price. 10/10 would book again."
Pros: "Normally I've been on planes where the seats aren't that great! But these seats were wonderful! :) I was out like a baby!"
Cons: "I don't really like the complimentary pretzels."
Pros: "I sat next to my wife"
Cons: "Paying extra for seating"
Cons: "I feel as though I should receive some kind of courtesy credit for the poor condition of the plane, friendliness of the staff, efficiency of the staff, and finally for being 3 hours late because failure to adequately fuel the plane. I was skipped for receiving refreshments, the plane had interior panels falling off. The second flight didn't have enough fuel for a 40 minute flight. The pilot told us that we were delayed for rain for 10 minutes but we did not have enough fuel to circle around. As a result we came back to Philadelphia. I missed a graduation party as a result. I had a poor experience. The flight attendants did not greet me on entrance or exit."
Pros: "A two hour ride on an airplane without having to drive."
Cons: "The seats are extremely uncomfortable on this pane."
Cons: "I did not like the fact that American Airlines cancelled my 17 Yr old neice's flight from Dallas to Denver over a thing called "timed-out". And had her sleep in a room with a cott instead of a hotel room. And the fact that we as customers pay good money for tickets only to be subject to the airlines way of business. It is absolutely unacceptable!"
Pros: "On time"
Cons: "Smaller plane, tight space"
Pros: "The flight was excellent and the price was right"
Cons: "No complaints"
Inexpensive way to get to Florida for a weekend. No frills, but as advertised.
Had to cancel flight as it was delayed by 12 hours
Cons: "I don't think any sanitization took place in between the people who rushed off the plane and when my flight boarded."
Pros: "Crew was good but baggage claim took forever. The seating was not well arranged. The seats were very uncomfortable. The weight limit of the bags were unreasonable"
Cons: "Better seats could be better"
Pros: "The crew was amazing, super helpful, very friendly and understanding when it came to social distancing."
Cons: "The seats are not the most comfortable, but the price is right."
Pros: "Quickness, efficiency"
Cons: "Nothing. I received all I expected."
Cons: "Alligient air is an excellent economy airline that flies non-stop to smaller cities."
Pros: "The crew was fantastic!"
Cons: "I wish there was at least a free beverage."
Pros: "Cheap and direct no frills"
Pros: "Inexpensive and efficient"
Cons: "Built in headrests on the seats."
Pros: "The plane was clean and crew was very friendly."
Cons: "Delayed departure with no explanation. Other passengers clogged up the overhead bins with small bags, purses and containers of to-go food. Causing me to place my carry on in an overhead bin multiple aisles behind my seat which made for a cluster trying to board and de board."
Pros: "Price of ticket. Crew was efficient."
Cons: "Baggage limitations are not clear: especially when the ticket says no carryon luggage. What they mean is anything that fits under your seat and is under 20 lbs is OK. Seat did not recline. Leg room was poor."
Pros: "Nothing. It is a cheap airline and it shows. It is the worst airline I have ever flown."
Cons: "The crew was okay but it must be depressing to work for a company where you cannot get a glass of water without paying for it. I had never flown allegiant and was not prepared for paying $50 for my carry on bag."
Pros: "Everything was done right"
Cons: "The landing was rough"
Cons: "I dislike their pricing structure."
Pros: "To be honest nothing"
Cons: "Missed flight any no one was willing to help us pure BS"
Pros: "The pilot landed smooth."
Cons: "We were boarded and waiting on the stuffy hot plane with no air. The seats were so small and tight and then we had to get off the plane and take all of our belongings and waited another 3 hours to get back on the plane after they had told us something was wrong with the plane. It was a horrible experience. And we received nothing for the inconvenience when I had to cancel my work day so I had no compensation and lost clients because of cancelling last minute on them."
Pros: "Availability at last minute was awesome, and the price was excellent. The direct flight was great too!"
Cons: "No frills... no peanuts!"
Pros: "Cheap fare, nice crew, clean plane"
Cons: "Small seating, small snacks , extra charges for anything"
Pros: "direct flight"
Cons: "EVERYTHING is extra payment, even a small carry-on; water $2!!!; seating is extremely cramped"
Pros: "Airport and onboard crew were nice."
Cons: "It was myself, my wife, and our 18 month old son. The trip was a complete disaster. The first delay was from 12 noon to 7:30 pm because the plane was unavailable. We left the airport and returned at 6 pm for the 7:30 pm departure. The plane was "available." We checked our bags, found our way to the gate, and eventually boarded "ontime." Instead of taking off, however, we sat on board the plane at the gate for 2 hours as work was being done. The work was first called "maintenance," then "a small error code." The captain teased us by saying "folks, just a few more minutes and we should be departing." The crew nourished us with a dixie sized cups of water and Chex mix. Then finally the airline gave up and deplaned everyone. Once deplaned, it was explained to us that they couldn't clear the error code, so they couldn't use that plane. But there was another plane coming from Las Vegas to use so that we could expect a departure around 12 midnight. 12 midnight rolls around. Nothing. 12:30 am. 1 am. Finally, a plane arrives. But then the airline holds us up yet again - turns out we can't depart after all because the arriving airport shuts down at 2 am. Gee, they didn't know that before making us wait another 3 hours??? Now they're offering a refund to anybody who wants one, as well as a hotel for the night and the promise of a flight at 2:30 pm the following day. At this point, many of us are looking up alternative flights to Eugene and even Portland. A $1,000 extra for us. We're not sure whether we can trust Allegiant to have an actual plane ready to go the next day. And we're too tired at that point to even ask why the next flight would be at 2:30 pm rather than first thing in the morning. So finally we line up to get a hotel voucher and find our way to the hotel. It takes over an hour to checkin at the hotel because it's the middle of the night and 150 people just showed up to checkin. We finally get to our room at about 3:30 am. I'm amazed at how well our toddler held up sitting on an airplane for 2 hours, sitting at the airport for about 6 hours, and waiting to fall asleep all night. We eventually made it back to the airport the following afternoon and, praise the lord, made it to our destination. Allegiant - NEVER AGAIN!"
Pros: "After the delay, we were treated to complimentary soft drinks and snack mix. This was after sitting in the plane for over an hour, though."
Cons: "We spent two hours of the delay in the airport and then eventually boarded. However, another problem with the plane developed and we waited for at least an hour more in the incredibly cramped plane. The seats are bearable for a short flight, but they’re hard to endure with multiple delays. The boarding was also disorganized. There were two announcements: one for people who needed extra time to board and another for the final call. Nothing in between."
Pros: "Kids board first and you dont have to worry about seating if u have a young child. Also, the nonstop flight was so relaxing."
Cons: "Not much..."
Pros: "The price was unbeatable, especially if you don't pay for a checked bag, carry-on, or a soda on the flight. Very smooth flight as well."
Cons: "The plane interior looks like it was gutted, then fitted with hard, plastic seats. No headrests, no privacy for the flight attendants. Everything costs extra."
Pros: "My wife said that this was the smoothest airplane ride she had ever had."
Cons: "The first lady at the check in desk told us the wrong gate. We wound up taking a tram to another terminal, found out that we were in the wrong place, and then made it back just in time to board with a few minutes to spare. Anyway, the airline itself was o.k. and next time I'll check the arrival/departure board. Since we were traveling with only a carry on, it was a good price after all the "frills" were added (pay for carry on, pay to select seat). we still had a price lower than any other airline. So all in all, once we got on the plane it was a pleasant experience."
Pros: "Great cost. Boarding and crew were seamless and pleasant."
Cons: "As with all airlines, it has all the comfort of a cattle car. No drink service - even water cost you money."
Pros: "The original price points for the direct flights are wonderful. You can actually book the week of a trip and save hundreds because those prices will probably still be the best. That is, until you learn about all of their extra fees."
Cons: "Wow, they sure do add extra fees for everything. Watch out. In the end, I bet it was cheaper to book with a major airline like American. They charge extra for each bag, including your carry- on, when you pick your seat you are charged depending on where it is in the aircraft, if you want a drink or food on the plane you will have to pay, if you do not print your ticket prior to arriving to the aiport they will charge you, etc."
Pros: "I liked that they had a direct flight from Los Angeles to Bellingham."
Cons: "The delays were horrendous and a google search reveals this to be so common it makes me wonder if it's not part of their business model. Like, so bad I ended up booking a return flight on Alaska and just ate the extra $300."
Pros: "Considering the fare was advertised between $350 and $700 with other carriers on Kayak, I took this one for $179, roundtrip, direct from LAX to Grand Junction."
Cons: "When the crew runs to get coffee in the terminal, make sure to do the same. I brought some snacks, but wish I had brought coffee. The man next to me kept creeping into my space which was incredibly annoying, but it was a relatively quick flight. Beats the two day drive from L.A. to Colorado."
Pros: "Nothing about this flight experience was good, with the exception of my overpriced hummus and crackers."
Cons: "Boarding was slow and archaic. Once we were all finally seated they came through 3 times with a paper trying to figure out who wasn't on board. As we taxied towards the runway a lady who felt dizzy coming on board threw up. The crew was obviously panicked and unorganized. We taxied back to our gate and waited for LA Fire for. to escort the ill lady off and clean the area. While waiting to taxi out the second time the flight attended, Tyeesha, was very rude to an elderly gent. He was seated in an exit row and she didn't think him capable. The lady on the aisle of my row volunteered to switch and Tyeesha' s response was a sharp, "Do you want to pay the higher price too?" When the lady next to me said she would gladly pay Tyeesha announced loudly that this discussion was between the two of them and everyone else needed to mind their own business. The lady offering to switch was really embarrassed, as was the elderly gent. Someone else was made to switch with him. They looked disgruntled too. In the air all the flight attendants were sharp and very direct. There were no please or thank you's used. Trash was collected silently and mostly with pointing. The armrest to my left had five flavors of chewed gum stuck to the side of it. My lap tray had grey and yellow sticky stuff on it and I chose to hold my food rather than let the two touch. The floors were untidy. The only reason I will ever fly Allegiant again is if I have no other options. It is 60 minutes closer to my house than SLC and I will be making the drive from now on."
Pros: "Seats were clean and nice"
Cons: "One crew member clearly is a disgruntled employee. It also should be against the law not to provide water without payment."
Pros: "The crew and pilot"
Pros: "the fare"
Cons: "the service - departure gates completely understaffed, no allegiant gate agent or staff in sight, only subcontractors and 2 that had to run 4 gates. Flight itself was fine."
Pros: "Cabin crew was very helpful and polite. One in particular expressed a great sense of humor throughout the flight and had a great rapport w/ passengers. Flight was on-time. Fare was $111 compared to around $375 to Orlando. I was able to fit this flight into my scheduled so saved the company $$."
Cons: "Can't blame Allegiant for a noisy child, but there was a child across the aisle from me who shrieked and talked loudly THE WHOLE FLIGHT. I was trying to sleep and was NOT pleased. I like a good fare, but selling a can of Coke on the flight for $2 seems a bit extreme. Glad there are cut-rate airlines out there as an option, but I won't be flying them any more than necessary."
Pros: "Everything was super easy with Allegiant. This was our second time flying with this airline, and even though you feel like you get nickeled and dimed to death, the overall price is still much lower than any other airline. The plane was clean and the crew, both ways were awesome and in-tune with their passengers. Don't be fooled by the pricing, this is really an outstanding airline, we will fly again with Allegiant!"
Pros: "Setas were good. Good price and good boarding system"
Cons: "Aircraft cabin was a bit dirty"
Pros: "Very affordable."
Cons: "Seats are too close"
Pros: "Everything was fine"
Cons: "Hard landing"
Cons: "Delayed. Unprofessional. Attendant laughing while reciting safety announcement."
Pros: "I sat in the front row so that I had leg room. It was worth the extra 20 bucks."
Cons: "No champagne."
Pros: "The flight attendants were great. Pilots attention to detail..Great."
Cons: "Charging for every little thing including seat choice, bags, snacks. No complimentary beverages or peanuts. Not even water! In the long run, I didn't save money on this trip."
Cons: "The LA to Eugene leg was delayed in departing, but this was an improvement on the cancelled flight from Eugene to LA. Arrived at the airport 2 hours early per their instructions to find the flight was delayed. Thirty minutes later they cancelled the flight and then provided no information concerning the new flight the following day."
Pros: "Flight was on time with a very pleasant staff"
Cons: "Every flight has been late or delayed by 1- 5 hours, unacceptable"
Pros: "I liked the price. Crew was very efficient getting everyone on board. Flight was on time. Your crew for the most part was very attentive. I fly between Albuquerque and LAX at least 2x a month. This was my first time with your airline. I am definitely going to use you again."
Cons: "A couple times staff was a bit inattentive. The elder lady in my row spilled her drink all over - on the tray and her lap. I had to ask 3x to get a napkin or something to help her clean it up. After the 3rd time she responded she was getting something but it was after she talked to someone and got a bottle of water for herself. It was unfortunate but overall I found your crew very nice and helpful."
Pros: "Base price and airport convenience."
Cons: "Add on pricing for booking the reservation, selecting a seat and any other possible need. "Required" arrival two hours prior to flight, but check in desk not available. Seats were thin and too narrow for most every body type."
Pros: "I like their phone app, as it was the only thing that consistently communicated with me what was happening with my flights."
Cons: "I'm average-sized and these planes are tighter than most other commuter planes I've flown. My destination flight was an hour late. It happens. But my return flight ended up being three hours late and an hour of that was spent in the plane as they waited for someone to fix a non-essential cabin video monitor. There was almost no communication either in the airport boarding area or on the plane to tell us about the ongoing delays, changing gates, new estimated departure and arrival times. When we finally took-off, the captain never even apologized or announced what the new flying and arrival time would be, so we were again left in the dark. The crew were ok. I could tell they were in the dark about much of what was going on, too, and were frustrated but resigned to working with Allegiant's way of operating. But they weren't able to muster anywhere near the level of friendliness, helpfulness, or enthusiasm that would have made a passenger's experience better under these circumstances. Instead, they left us to suffer just like they were, and that's the feeling we got. Also note that apparently there's no time to clean anything between flights these days. There was trash and crumbs and all sorts of nasty stuff left behind from previous flights. Things a bit out of the airline's control, but contributing to one of the worst flights I've taken were multiple crying babies and children almost non-stop, extreme body odors and emissions throughout (need better ventilation!), and this new trend of people thinking that the first to get up from their seats and with luggage in hand after landing, the first out the door (instead of filing out by seat order). This leaves others stranded and waiting for the entire plane to deboard, And finally, unrelated to the actual flight, but also contributing to my experience is Allegiant's nickel and diming approach to flying. They charge literally for everything (and not just a little), from your carry-on bag, to choosing a seat number, to using a credit card online. What starts as a very favorable cost to fly versus many other airlines, becomes unreasonable when adding in all the extra charges. This goes for in-flight food or beverages, too. Expect to pay for everything, down to a cup of water. I took Allegiant because it was the only 2-hour direct flight available and seemed to be a more reasonable price than other options. The time-savings never happened and the cost-savings wasn't worth it."
Pros: "Smooth flight, even after the Hurricane! Very nice flight attendants! Very satisfied! This was my first flight on Allegiant!"
Cons: "Wifi only worked for a half hour, we paid extra to bring carry on bag, and the're was no space in the plane, had to send it in the cargo."
Pros: "Crew was very nice!!"
Cons: "Space on seat not comfortable for tall people"
Pros: "Crew was great. Plane was nice."
Cons: "No charger at seat."
Pros: "It was a good flight- friendly staff and crew."
Cons: "The fight was fine. however on the flight to Houston they loaded one of my suitcases onto another flight. It arrived to late for me to get it before the ship left. Their customer service is horrible!!! They continually lied about where my luggage was. Never again!!!!!"
Pros: "The seat was very comfortable"
Cons: "Wasn't expecting to have to run all the entertainment through my mobile device. I'd that's what you're gonna do, we're should get free wi-fi"
Pros: "The greeting and smiles I received from the crew members as I was boarding. The plane had entertainment and alcoholic beverages."
Cons: "The only thing I can complain about is the weather causing the aircraft to shake"
Cons: "In both flights the in flight entertainment don’t work, you need to pay for a service that is free in other airlines"
Cons: "They skipped me for drinks"
Cons: "The bathroom gets messed ( wet paper towels on floor) by irresponsible passengers, stays yucky ."
Pros: "Everything was fine and normal except the crew."
Cons: "My flight was a later one in the evening but all the crew showed was that they were ready to go home."
Cons: "No assistance at all for handicap person, try to ask for help and was told grab a wheelchair and have your family push you or wait till 530 which my flight would be boardiat that time."
Cons: "Another passenger was extremely rude to me. Causing me to have to move seats mid flight. Crew did not try to resolve the issue with the man behind me and put me in a worse seat. Horrible."
Pros: "Nice trip!"
Cons: "This was a connecting flight and they were at the opposite ends of airport so had to run to catch this flight!"
Cons: "Never made it and had to go yet to another desk because it was a united flight this was the worst i have ever experienced"
Pros: "The view of the sun set"
Cons: "The food options are poor at best and it's really sad that they don't offer anything for free. My ticket wasn't cheap so I can't imagine they're saving me money on my ticket by not offering better food on that long of a flight."
Pros: "Ordered the Protein Box, it was ok.. crew members nice."
Cons: "The Smell on the flight was unacceptable, I was sitting about a couple rows across the middle bathroom, and it smelled horrible, I had never had an experience like this on any other flight, I fly United many times a year, and this had me really uncomfortable for almost 5 hours, since the flight was delayed almost 1.5 hours while we sat onboard the aircraft at the gate, that had me miss dinner plans too in San Francisco as well. I really hope they can fix that, For the good of the passengers, felt like I was going to be nauseous all the time, and I'm really not someone that complains or takes time to review badly."
Pros: "Best united flight I've been on in a very long time!"
Cons: "Having to pay for entertainment."
Cons: "I didn't like the fact I was unable to reschedule my flight due to medical reasons. The ticket I purchased was nonrefundable. I wasn't asking for a refund, I was asking to reschedule due to medical reasons of which I have a letter from my Cardiologist as proof of my condition. I saw my Cardiologist Baxter D. Montgomery, M.D. phone: 713.599.1144 on June 9th and was treated for uncontrolled Blood Pressure. I was advised to reschedule my flight after a follow-up appointment on June 23rd. On June 10th I Called United to reschedule my June 11th flight and was referred to Lowestfare.com at 800.678.0998. I spoke to Albert and explained my situation and was told that I couldn't reschedule. I asked to speak to a manager and spoke to Jane who only confirmed that I couldn't reschedule and nothing could be done. Not allowing customers with verifiable medical excuses to reschedule their flight is a shameful business practice."
Pros: "Friendly staff. More leg room on United express"
Cons: "Snack options not good. Wi-Fi connection not good for United app and the free movies didn't work."
Pros: "Pilot communication was great"
Cons: "Gate and customer service agents are not helpful and not on the same page."
Cons: "Flight attendant was really not very nice at all. I felt like I was in trouble for even taking the flight. 'Move your feet. Bags have to be moved under seat. I need to see your seat belts.' She was curt, unfriendly & really made me upset with her bad attitude. Maybe she was having a bad day but I paid good hard earned money for my trip. I at least deserved courteousy & mutual respect."
Pros: "The flight attendant was one of the best ever - super sweet, funny, and accomodating. Also, the pilot nailed a super sweet landing at the end."
Cons: "Everything else. The only redeeming feature of the flight experience was the great flight attendant onboard and the fact that we actually landed at my destination. The coffee maker onboard had been broken for a long time and the airline couldn't be bothered to fix it. If I were the flight crew, I would have gone on strike. No leg (or arm) room on the express jet really punctuated a 34 hour itinerary with a sour note. I could barely walk off the plane in the end. Less comfortable than a cheap rental truck for the same amount of time. I likely won't fly again with United. I'd almost rather walk next time to be completely honest. At least it would be healthier!"
Pros: "A typical flight."
Pros: "I actually got bumped from this flight to one that went directly to my final destination of San Fransisco. What a great experience!"
Pros: "Same as above"
Cons: "Same as above"
Cons: "I payed for my flight about a month prior and for some reason still did not have a guaranteed seat on the flight and almost got left behind"
Cons: "My flight was canceled and I was never notified. I never got a text or an email. I was also allowed to board the wrong flight, and sat there until another customer boarded with the same seat assignment. If that hadn't happened, I would've flown all the way to Oklahoma on the wrong flight, with no luggage. Not to mention, it's probably a lapse in security. That's how I learned that my flight was canceled.The United phone line was not helpful. Then, I stood in line FOREVER. After 2 hours of standing in line, they set up a dedicated line, and all of a sudden it was helpful. I'm never not flying southwest again. I'm praying my luggage makes it to where I'm going. AND no wifi on either flight. That really sucks."
Cons: "They only had enough to food for the front of the plane , me and everyone in back was left hungry, I have never been so disrespected"
Pros: "It was awesome, I could travel on Gold gropu for a chrap pice! Simply great"
Cons: "Flight got cancelled after being delayed for over 2 hours for mechanical issues. Gate agent was not overwhelmingly helpful or understanding to people's frustrations during the delay and didn't go out of her way to try to help. Customer Service was helpful and able to rebook and provide overnight hotel accommodations, but it was a very slow process that clearly frustrated some customers even more. Clearly not anyone's fault, but still frustrating and not a great flying experience."
Cons: "I cannot boo up to wifi so was unable to enjoy any entertainment."
Pros: "Ease of travel, friendly crew and snack on flight."
Cons: "Bumpy from weather, just thankful we made it safely."
Pros: "guess that the only thing I liked is that there was no problem during the flight."
Cons: "When we landed un Houston it took forever to get off the plane. It was unclear where to get my luggage. I had to leave it to pass through TSA to run and try to catch my flight from Houston to Chicago. When I arrived at my gate I got there just in time because they were starting to board the plane. I was uconfortable sitting between two men. I traveled alone. When we landed in Chicago, took forever to get to the gate so we can get off the plane. There was no entertainment, at least for me. My phone was way low in battery and ai couldn't watch anything."
Pros: "The time it took to get there"
Cons: "One of the crew members was very rude with an attitude the guys that sat next to us where loud and annoying"
Cons: "Crew member disrespectful, didn't even get a drink even tough I was ad the middle of the plane."
Pros: "The inflight snack was a waffle of sorts, very delicious. Boarding was fast and simple"
Cons: "Didn't realize I couldn't bring a rolling carry on, most of the flight had to check their bag at the gate. The steward was weird, he kept hitting on the guy in front of me, which isn't a big deal except he came by frequently and only serviced that one passenger."
Pros: "The only thing I have to say that is positive is that it was relatively easy to change my flight date and time in the United app once my original flight had been cancelled. The app was the only thing that helped me understand what was going on during the constant time and gait changes throughout the day."
Cons: "This airline is terrible. First we were told that the flight would be delayed 1 hour and 40 minutes. We were supposed to leave at 2139 from IAH to PHX. They changed the departure to 2309 due to "mechanical failure" of one of the aircrafts. We were told a plane was coming and that we were just waiting for another flight to Albuquerque that was delayed before us to leave the gait. Long after that first delayed flight left passengers for PHX were delayed 3 more times which ended in the final tenative departure time being 0145. We were told at 0115 to sit tight and wait because the plane was now here but the crew was still in route. Shortly after this promise, the crew showed up and everything seemed to be ready for us to board. Another 30 minutes went by and they announced that the flight was cancelled. United airlines had used up over 4 hours of changing gaits and times only to end up cancelling the entire flight. They did not offer any explanation for this nor were they the least sympathetic to the travelers who have all paid to be on that flight. The customer service was disgraceful and did not offer any type of help on reimbursement, hotel, cabs, or compensation for this."
Pros: "Our flight was delayed for four hours. However, an attendant at the United Airlines counter was kind enough to go ahead and book us for a later flight out of Houston so we would make it home without much of a delay. Overall everyone was very nice and helpful."
Pros: "It was good to be in Houston for a brief moment!!"
Pros: "Crew were awesome, helpful when filling out documents for customs. it was nice to be on a less crowded plane for once."
Cons: "The plane advertized itself as having wifi, which didn't work once airborne. Why offer it if it doesn't work? Also, the plane looked like it was in rough shape, not very reassuring."
Cons: "The service was good, and the food tasty, but not very much. Also, the guy next to me couldn't sit still, but that is not the fault of the airline."
Cons: "The plane was tiny, old, and had an awful odor. The odor did not come from a passenger, it was the plane itself. The flight was turbulent, and the combination of turbulence and the odor was highly nauseating. The seats were small, old, and uncomfortable. I am a tiny woman and found the seats to be too small, I can only imagine what larger people must feel like. I kept bumping the stranger next to me, and visa versa."
Pros: "Again friendly"
Cons: "Rough flight and technical problems then had to wait another 45 mins on runway to get to the door"
Cons: "The KAYAK APP sucks i selected annother date And time And missed the flight as a no show. I selected the date for next thursday And the APP moved it And booked it for the same day. impossible to take it was Erich And not the date i wanted. I reeboked it in UNITED direct payed 75 USD and fixed kayak mistake. Never use this sh...t again"
Pros: "Flight not full so with empty seat beside me I had lots of room to sprawl!"
Cons: "I still think it's wrong for airlines to charge for food so I didn't buy any. Couldn't get United app to work so no in-flight entertainment except what I brought."