Gramercy Tulum

The hotel offers a beautiful location right on the beach, a private beach, and a rooftop with great cocktails. Guests can also enjoy a complimentary breakfast and access to a cenote free of charge.

Yes, there is parking available at the hotel.

The food at the hotel is described as incredible, with a great breakfast included in the booking price, a good restaurant, and excellent cocktails. However, some guests mentioned limited options and high prices at the restaurant.

The hotel offers beautiful, clean rooms and a lovely, clean beach. However, some guests mentioned issues with the cleanliness of the beach and the presence of seaweed.

Guests can expect friendly and helpful staff, with special mentions for specific employees who provided excellent service. However, some guests mentioned minor issues with the towel policy and the hotel's no-cash policy.

Due to ongoing renovations at Gramercy Tulum, guests were transferred to Hotelito Azul. If you have concerns about the impact of the renovations, it may be worth exploring alternative hotel options in the area.

If you're particular about room views and amenities, it's advisable to confirm the specifics of your room upon booking. Some guests reported discrepancies between their booked room and the actual features provided.

Despite Tulum's ecological reputation, some hotels, including Hotelito Azul, operate diesel-powered generators, contributing to carbon emissions. If eco-friendliness is a priority, it's worth considering this aspect when choosing accommodation.

The hotel offers direct access to a beautiful beach and provides a private cenote for guests to use free of charge. This can be a significant advantage for those seeking a beach-centric stay with additional natural attractions.

While the hotel's restaurant offers a picturesque beach-facing setting, some guests found the menu options limited and the prices high. Exploring dining options in the nearby area could provide more variety and potentially better value.

Guests have highlighted the friendly and helpful nature of the staff, particularly mentioning individuals like Renato and Ricardo at the front desk. Engaging with the staff for recommendations and assistance could enhance the overall experience.

The hotel is located towards the end of the main Tulum hotel zone, offering a quieter and more private atmosphere. However, it's important to plan for transportation, as it may be a bit remote for some travelers.

The hotel allows pets on request, although charges may apply. If you're traveling with pets, it's advisable to inquire about the specific terms and conditions related to this policy.

Some guests noted minor issues with room functionality, such as the lack of a coffee brewing system and the absence of a fridge in the room. Considering these aspects can help manage expectations and enhance the overall stay.

While the hotel's beachfront location is a highlight, some guests mentioned concerns about unleashed dogs and unclean beach areas. Being mindful of these factors can help set realistic expectations for a beachfront stay.