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Amenities at Secret Garden
- Free Wi-Fi
- Airport shuttle
- Express check-out
- Safe
- Air-conditioned
- Storage available
Reviews of Secret Garden
Summary of reviews
Score by provider
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the parking options at Secret Garden Tulum Hotel?
The hotel offers free parking as well as street parking for guests' convenience.
What amenities are provided in the rooms at Secret Garden Tulum Hotel?
The rooms are equipped with air conditioning, a fan, a shower, a desk, and free toiletries for a comfortable stay.
Is breakfast included at Secret Garden Tulum Hotel?
Yes, the hotel offers complimentary breakfast for guests, ensuring a great start to the day.
How is the cleanliness maintained at Secret Garden Tulum Hotel?
The hotel ensures daily housekeeping, uses cleaning products, and provides hand sanitizer in guest accommodation and key areas to maintain a clean and safe environment.
What nearby attractions are easily accessible from Secret Garden Tulum Hotel?
Guests can easily visit attractions such as Fantasea Dive Diving & Adventures, Templo de las Pinturas, and the Mayan Ruins of Tulum, all within a short distance from the hotel.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Explore Nearby Cenotes
Guests recommend visiting the nearby Cenote Escondido and Temple of Doom Cenote Esqueleto, which are within a short drive from the hotel, for a unique and refreshing experience.
Consider Room Selection
Some guests suggest requesting a room with a balcony or garden view for a more pleasant stay, as it offers a peaceful ambiance.
Plan for Early Check-in
If you have an early arrival, it's advisable to communicate with the hotel in advance to arrange for early check-in, as some guests have encountered delays in this regard.
Arrange Airport Shuttle
Take advantage of the airport shuttle service provided by the hotel for a convenient and hassle-free transfer to and from the airport, as recommended by several guests.
Enjoy Complimentary Breakfast
Guests appreciate the complimentary breakfast provided by the hotel, which offers a good start to the day before heading out to explore the nearby attractions.
Inquire About Local Information
The multilingual staff at the hotel are knowledgeable about the local area, so don't hesitate to ask for recommendations on nearby attractions, dining options, and activities.
Bring Toiletries
While the hotel provides free toiletries, some guests recommend bringing personal toiletries for added convenience and preference.
Utilize the Concierge Service
The hotel's concierge service can assist with ticket bookings and provide valuable local insights, making it worthwhile to utilize this service during your stay.
Check for Accessibility
If you require specific accessibility features, it's advisable to confirm the availability of these amenities with the hotel in advance to ensure a comfortable stay.
Consider Transportation Options
While the hotel offers free parking, guests also suggest exploring nearby attractions on foot, as there are various cafes, restaurants, and points of interest within walking distance.
Location
What's nearby
- Fantasea Dive Diving & Adventures0.4 mi
- Templo de las Pinturas0.4 mi
- Temple of Doom Cenote Esqueleto0.9 mi
- Cenote Escondido2.3 mi
- Tulum National Park2.4 mi
- Playa Paraiso2.4 mi
- Sistema Sac Actun2.4 mi
- Gran Cenote2.5 mi
- Tulum Mayan Ruins2.5 mi
- Sistema Ox Bel Ha3.8 mi
- Ana y Jose Beach Club3.8 mi
- Cenote Santa Cruz Tulum3.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at Secret Garden
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See most recommended stays in TulumGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.0 mi | Tulum Intl | 12.8 mi |