Shambala Petit Tulum

The swimming pool facing the sea is the main asset of the hotel. The overall look and set up of the property are very photogenic and charming.

Nearby attractions include Sistema Ox Bel Ha, Playa Paraiso, Cenote Escondido, Tulum National Park, Tulum Mayan Ruins, and more.

Breakfast is included and is described as convenient. Some guests suggested adding meat to enhance the experience.

While Shambala is a peaceful place, the owner knew what party people were looking for and had a bar set up by the pool every day. Guests also mentioned having their own parties by the hotel pool.

Common complaints include loud noise from neighboring hotels, difficulty finding the hotel and gaining entry, lack of practicality in the property's setup, and issues with room amenities and service.

Some guests mentioned that their rooms lacked blinds, resulting in early morning sunlight. Consider requesting a room with proper window coverings to ensure a restful sleep.

The hotel's proximity to popular restaurants and nightlife spots like Rosa Negra, Gitano, and Bagatelle provides convenient entertainment options for guests.

While the hotel offers beautiful views and a photogenic setup, some guests noted that the nearby party scene can lead to loud noise and chaos. Light sleepers may want to prepare accordingly.

Guests were pleasantly surprised to discover that breakfast was included during their stay. This complimentary amenity can provide added convenience for guests.

The hotel's swimming pool facing the sea was highlighted as a major asset. Guests can look forward to a relaxing poolside experience with picturesque ocean views.

Some guests experienced issues such as a lack of hot water, low water pressure in the shower, and difficulty with bungalow doors. It may be beneficial to communicate any maintenance concerns promptly to the staff.

The hotel's proximity to attractions like Tulum National Park, Tulum Mayan Ruins, and various cenotes offers guests the opportunity to explore the area's natural and historical wonders.

Guests appreciated the personalized service, such as having a bar set up by the pool and receiving assistance with reservations. Communicating special requests with the staff may enhance the overall experience.

Some guests mentioned challenges in finding the hotel and delays in accessing the property. It's advisable to coordinate arrival details in advance to ensure a smooth check-in process.

A guest reported feeling discriminated against based on nationality. While this may be an isolated incident, guests should expect respectful and inclusive treatment during their stay.