Cons (-) Breakfast
2 stars
SureStay Plus by Best Western Twentynine Palms Joshua Tree
71487 Twentynine Palms Highway, Twentynine Palms, CA 92277-4304, United States
Twentynine Palms, CA
See location+1 760 367 9141Photos of SureStay Plus by Best Western Twentynine Palms Joshua Tree
Overview
Enjoy an unbeatable combination of service and proximity to Joshua Tree and the MCAGCC at the SureStay Plus by Best Western Twentynine Palms Joshua Tree. We pride ourselves on offering superior service and hospitality, and our guests go out of their way to mention what good experiences they have. We make sure that you have everything you need for a comfortable stay, starting with a free hot breakfast buffet featuring eggs, fruit, coffee and everything else. Our recently renovated and spacious rooms offer new linens and attractive, contemporary furnishings, plus cable TV with HBO and free Wi-Fi. You won't find a more inviting Twentynine Palms hotel. Things are just as pleasant outside your room. Our expansive grounds include a sparkling blue pool, the largest at any hotel in Twentynine Palms, plus a covered patio area with barbecues and refreshing misters. What's more, our four buildings offer exterior entrances and fantastic views of our well-kept landscaping and majestic desert-mountain scenery. Factor in the location of our hotel near Joshua Tree National Park and the Marine Corps Air Ground Combat Center just seven miles away, and it's no wonder we're popular with hikers, climbers, tourists and travelers on military business alike. Our position places you within easy reach of one of the most spectacular parks in the nation, which boasts unique rock formations perfect for photography, sightseeing, and mountain biking. We also have a number of exciting events happening nearby throughout the year, including the Joshua Tree Music Festival, Bhakti Yoga Festival, Highway 62 Art Tour, Furnace Creek Bike Race, Hilltoppers Grand Prix and the Street Fair and Car Show. If you're visiting us to be near the Marine base in Twentynine Palms, be sure to ask about our military hotel discount. We strive to accommodate all the needs of our armed services personnel and staff. Book your stay at the SureStay Plus by Best Western Twentynine Palms Joshua Tree today! The pool is closed for the season and will reopen on March 1, 2024.
Latest deals for SureStay Plus by Best Western Twentynine Palms Joshua Tree
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at SureStay Plus by Best Western Twentynine Palms Joshua Tree
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Dining
- Microwave
- Restaurant
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Pool and spa
- Spa and wellness center
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
Bathroom
- Bathtub
- Spa bath
- Hairdryer
- Toilet paper
- Private bathroom
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
General
- Family rooms
- Sofa
- Telephone
- Carpeted
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Grill
- Garden
Services and conveniences
- Business center
- Mini-market on site
- 24hr front desk
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Things to do
- Casino
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of SureStay Plus by Best Western Twentynine Palms Joshua Tree
5.6
Fair
1290 verified ratings
Wonderful
368
Very good
233
Good
279
Okay
118
Fair
103
Mediocre
59
Poor
130
Summary of reviews
Guests say
Guests had mixed experiences at the hotel, with notable praise for the friendly service and breakfast quality. However, many expressed concerns about cleanliness, particularly in the pool area and guest rooms. The location was appreciated, but issues like dirty linen and maintenance problems detracted from the overall experience.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
5.3 out of 10
66 reviews
All reviews
Pros (+) This Best Western was comfortable and clean. Room had a fridge and microwave. Hotel had a very relaxing pool/spa area that was well maintained. Basic breakfast, including pancake machine, was included. The hotel is located in the town of Twentynine Palms, a short drive from one of the entrances to Joshua Tree NP. There are decent restaurants in town, but not w/i easy walking distance of the hotel....
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Pros (+) The staff is wonderful, the rooms clean and quiet. Super close to Joshua tree and just a safe and comforting place to rest after long days of hiking.
Cons (-) Loved everything
Cons (-) Manager has very poor people skills. Called to complain about poor internet service and he was he became very combative.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location for visiting Joshua Tree National Park, friendly staff, and a snack shop in the lobby.
Is the hotel's pool clean and well-maintained?
While some guests mentioned that the pool and jacuzzi were nice, others reported that the pool was not clean. It's recommended to inquire about the current pool maintenance upon booking.
How is the hotel's cleanliness and maintenance?
Guests have provided mixed feedback on the hotel's cleanliness. Some mentioned clean and comfortable rooms, while others reported issues with dirty floors, stained bed sheets, and a lack of overall cleanliness.
What practical amenities does the hotel offer?
The hotel provides free parking, a business center, and a fitness center. Additionally, guests can expect daily housekeeping and enhanced cleaning for safety.
When is the best time to visit the hotel?
The hotel's high season is in August, and the low season is in November. Consider these factors when planning your visit for the best experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the Main Building
Some guests reported feeling unsafe in the back building due to encounters with homeless individuals. Choosing a room in the main building may provide a more secure experience.
Check the Pool Conditions
Several guests mentioned that the pool was not clean, with reports of it being mucky and turbid. It's advisable to inquire about the current pool conditions before planning a swim.
Consider Room Maintenance
Some guests encountered maintenance issues such as noisy heaters, malfunctioning televisions, and water leaks. It may be beneficial to check the functionality of in-room amenities upon arrival.
Be Mindful of Personal Belongings
A few guests reported encountering individuals living in cars in the parking lot. It's advisable to keep personal belongings secure and be cautious when moving around the property.
Verify the Gym Facilities
Guests noted that the gym equipment was out of order. If access to a gym is important, it's recommended to verify the current status of the facilities before arrival.
Confirm the Availability of Hot Water
Multiple guests experienced a lack of hot water for showers and sinks. It's advisable to confirm the availability of hot water, especially for those with specific preferences or requirements.
Inquire About Breakfast Conditions
Some guests found the breakfast room to be filthy, with dirt on the walls and pigeon feathers near the food. It's recommended to inquire about the cleanliness of the breakfast area before dining.
Be Cautious of Poolside Seating
Guests reported encountering mucky pool conditions and unclean barstools in the breakfast room. It's advisable to inspect seating areas for cleanliness before use.
Verify Security Measures
Some guests expressed concerns about safety and security, including unauthorized individuals in the hotel and aggressive energy during check-in. It's recommended to inquire about the hotel's security measures for reassurance.
Check for Room Cleanliness
Several guests reported cleanliness issues, including dirty bed sheets, spotted towels, and crumbs on the carpet. It's advisable to inspect the room upon arrival and address any concerns with the staff.
Location
71487 Twentynine Palms Highway, Twentynine Palms, CA 92277-4304
What's nearby
- Knott Sky Park1.2 mi
- Twentynine Palms Chamber of Commerce2.5 mi
- Theatre 292.8 mi
- 29 Palms Historical Society3.2 mi
- Twentynine Palms Art Gallery3.3 mi
- Joshua Tree Nat'l Park3.5 mi
- Luckie Park3.8 mi
- Keys Desert Queen Ranch7.2 mi
- Cow Camp7.7 mi
- The Glass Outhouse Art Gallery7.7 mi
- Ryan House and Lost Horse Well10.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Plus by Best Western Twentynine Palms Joshua Tree
Low season | July |
|---|---|
High season | June |
Average price (weeknight) | $98 |
Average price (weekend night) | $108 |
When to book a room at SureStay Plus by Best Western Twentynine Palms Joshua Tree
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Twentynine PalmsGood to know
Value for money | 5.9 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Palm Springs |
Distance to airport | 31.4 mi |