Overview

Novotel Twin Waters Resort Sunshine Coast

Ocean Drive Sunshine Coast, Twin Waters, QLD 4564, Australia
+61 754 488 000

$116+

Overall guest ratings

7.8/10 Good
Based on 1,403 reviews

Review highlights

  • 8.6
  • 8.3
  • 4.8
  • 4.6

Good to know

  • Great reception
  • Recreation staff is nice

Nearby

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    About

    Unwind between river and ocean in family-friendly 4-star comfort at Novotel Twin Waters Resort Sunshine Coast. Start your day fresh with a lavish buffet breakfast overlooking the lagoon. Indulge yourself with a luxurious spa treatment while the kids have fun on the floating trampoline, kayaking or in the pool at Novotel.

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    accorhotels.com

    Amenities

    • Fitness center
    • ATM on-site
    • Wi-Fi
    • Gift shop
    • Bicycle rental
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Business center
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • No smoking
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 1,403 reviews
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.1 "91% liked the proximity to sightseeing."
      8.0 "80% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
      9.7 "97% said the recreation staff was great."
      7.4 "74% said the reception staff was great."
      7.3 "73% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
      7.5 "Excellent childcare, thought 75%."
    • 6.6 "Breakfast is mediocre."
    • 5.7 "Pool is mediocre."
    • 5.6 "Food is average."
    • 4.8 "Value below average."
      1.8 "The price was too high for 82%."
      4.4 "56% said the breakfast was too expensive."
    • 4.6 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      0.9 "Air conditioning was criticized by 91%."
      1.3 "87% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
      3.3 "67% were disappointed with the minibar."
      1.8 "82% found problems with the furniture."
      4.5 "55% were unsatisfied with the kitchenette."
      1.3 "87% thought the tv was sub-standard."
    • 4.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.9 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.8 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      2.5 "75% thought it was rather dirty."
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    Overall Rating

    7.6 Good
    Based on 757 reviews
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.7 "97% said the recreation staff was great."
      7.4 "74% thought the service was very professional."
    • 6.9 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.0 "Breakfast is mediocre."
    • 5.2 "Food is average."
    • 5.0 "Average comfort."
      4.3 "57% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 4.5 "Value below average."
      1.6 "The price was too high for 84%."
      3.8 "62% said the breakfast was too expensive."
    • 4.0 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 4.0 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      0.7 "For 93%, the rooms looked old."
      2.0 "80% had problems with the shower."
      1.7 "83% found problems with the furniture."
      1.1 "89% said the bathroom was dirty."
      3.4 "66% were disappointed with the minibar."
      1.2 "88% thought the tv was sub-standard."
    • 3.9 "Internet is poor."
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    Overall Rating

    8.0 Good
    Based on 519 reviews
    • 8.5 "Great service."
      9.8 "98% said the recreation staff was great."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.5 "Location is great."
    • 6.6 "Breakfast is mediocre."
    • 5.9 "Pool is mediocre."
    • 5.2 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 4.9 "Disappointing food."
      3.7 "63% did not like what was on the menu."
      1.7 "The price was too high for 83%."
    • 4.6 "Value below average."
      1.7 "The price was too high for 83%."
    • 4.6 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      1.8 "82% said the bathroom was dirty."
      1.0 "90% thought they were poorly maintained."
    • 4.5 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      2.7 "73% thought it was rather dirty."
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    Overall Rating

    7.6 Good
    Based on 14 reviews
    • 4.5 "Rooms are not good."

    Overall Rating

    7.6 Good
    Based on 112 reviews
    • 8.7 "Location is great."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.2 "Good amenities."
    • 6.4 "Breakfast is mediocre."
    • 5.4 "Food is average."
    • 4.9 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      2.3 "77% complained about the bathroom."
    • 4.4 "Value below average."
    • 3.5 "Not very clean."
      4.0 "60% said rooms were dirty."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Recreation staff is nice"
    data provided by TrustYou

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