Overview

Novotel Twin Waters Resort Sunshine Coast

Ocean Drive Sunshine Coast, Twin Waters, QLD 4564, Australia
+61 754 488 000

$116+

Overall guest ratings

7.9/10 Good
Based on 1,599 reviews

Review highlights

  • 8.7
  • 8.3
  • 4.7
  • 4.5

Good to know

  • Great reception
  • Recreation staff is nice

Nearby

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    About

    Unwind between river and ocean in family-friendly 4-star comfort at Novotel Twin Waters Resort Sunshine Coast. Start your day fresh with a lavish buffet breakfast overlooking the lagoon. Indulge yourself with a luxurious spa treatment while the kids have fun on the floating trampoline, kayaking or in the pool at Novotel.

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    Amenities

    • Fitness center
    • ATM on-site
    • Wi-Fi
    • Gift shop
    • Bicycle rental
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Concierge service
    • Laundry service
    • Room service
    • Golf
    • Child pool
    • Indoor pool
    • Tennis
    • Air-conditioned
    • Coffee shop
    • Airport shuttle
    • Business center
    • Laundry facilities
    • Meeting/Banquet facilities
    • Game room
    • No smoking
    • Beauty salon
    • Cable or satellite TV
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 1,599 reviews
    • 8.7 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      7.7 "77% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.5 "95% said the recreation staff was great."
      8.0 "80% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      8.0 "Excellent childcare, thought 80%."
      7.5 "Management was excellent, said 75%."
    • 7.1 "Good amenities."
      8.2 "82% found the grounds to be nice."
      10.0 "100% loved the outdoor sports facilities."
      7.7 "77% loved the facilities for kids."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Pool is mediocre."
      5.7 "Only 57% thought the pool was clean."
    • 4.7 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 4.5 "Value below average."
      1.8 "The price was too high for 82%."
      3.4 "66% said the breakfast was too expensive."
      3.8 "62% thought it was overpriced."
    • 4.5 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      0.6 "94% said the bathroom was dirty."
      0.7 "Air conditioning was criticized by 93%."
      1.8 "82% had problems with the shower."
      0.9 "91% found problems with the furniture."
      3.5 "65% were disappointed with the minibar."
      4.1 "59% were unsatisfied with the kitchenette."
      1.3 "87% thought the tv was sub-standard."
      4.3 "57% didn't like the balcony."
    • 3.4 "Not very clean."
      3.3 "67% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      2.2 "78% thought it was rather dirty."
      1.0 "Unclean dining area, according to 90%."
    • 3.0 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
      3.8 "62% thought it was overpriced."
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    Overall Rating

    7.7 Good
    Based on 863 reviews
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.5 "95% said the recreation staff was great."
      8.0 "80% thought the service was very professional."
    • 7.0 "Good amenities."
      8.2 "82% found the grounds to be nice."
    • 6.1 "Breakfast is mediocre."
    • 5.1 "Food is average."
    • 4.8 "Not very comfortable."
      4.3 "57% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
    • 4.4 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 4.3 "Value below average."
      1.6 "The price was too high for 84%."
      3.7 "63% thought it was overpriced."
      3.0 "70% said the breakfast was too expensive."
    • 3.8 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      0.6 "Air conditioning was criticized by 94%."
      1.8 "82% had problems with the shower."
      0.4 "For 96%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      0.5 "95% said the bathroom was dirty."
      3.6 "64% were disappointed with the minibar."
      1.2 "88% thought the tv was sub-standard."
    • 3.1 "Disappointing internet connection."
      3.7 "63% thought it was overpriced."
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    Overall Rating

    8.1 Excellent
    Based on 607 reviews
    • 8.5 "Great service."
      9.6 "96% said the recreation staff was great."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.5 "Location is great."
    • 6.6 "Pool is mediocre."
    • 6.5 "Breakfast is mediocre."
    • 5.4 "Bar is ok."
    • 4.9 "Not very comfortable."
      4.8 "52% thought it was too noisy."
    • 4.6 "Disappointing food."
      4.5 "55% did not like what was on the menu."
      1.6 "The price was too high for 84%."
    • 4.4 "Value below average."
      1.6 "The price was too high for 84%."
    • 4.3 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      3.0 "70% complained about the bathroom."
      1.0 "90% said the bathroom was dirty."
      1.5 "85% thought they were poorly maintained."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      2.5 "75% thought it was rather dirty."
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    Overall Rating

    7.7 Good
    Based on 15 reviews
    • 4.2 "Rooms are not good."

    Overall Rating

    7.6 Good
    Based on 111 reviews
    • 8.8 "Location is great."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.2 "Good amenities."
    • 5.4 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.2 "Food is average."
    • 4.7 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      2.9 "71% complained about the bathroom."
    • 4.1 "Value below average."
    • 3.2 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Recreation staff is nice"
    data provided by TrustYou

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