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Efficient staff, good facities, pleasant environment I extended my stay at the hotel for a day but was charged a different higher rate - I would expect the same rate when extending my stay in future.
food in loung bar excellent, nice pool
friendly staff, location of resort. fantastic food all good, the food was outstanding , my only complant is that there was too much food and there fore a lot of waste which is expensive and not good for enviromental sustanability.
Music on sunday afternoon, good bar ,nice pool, trapeze thing, lake, beds, food at resturant, lake sports
When the kids are happy, Mum & Dad are happy, so great that there was ample activities to keep the kids amused. Unfortunately, we did not book the buffet breakfast inclusive in the original booking, for the reduced price. Therefore, we had to pay the full price of the breakfast and definately did not think it value for money. We also had the seafood buffet for dinner and there wasn't a lot of choice and some selections were quite bland, so again, not good value for money.
Very relaxing stay, with friendly staff and lots of water activities.
The room was kept clean and tidy. The staff were helpful. The resort was enviting.
Location....close to everything, shops, beach, cafes. Fantastic views and room was very clean and comfortable. The fire alarm went off during the night and it was not very loud. My partner woke me as he is a light sleeper. Eventhough it was a false alarm if I was alone I would have slept through it.
The Mantra was so close to eaterys and shopping and the beach. Very relaxing
The reception staff were very efficent and helpful. We were very pleased with the location , as it was close to restaurants, beach and shops. There was no mini bar in the room , and the lift button on the 6th floor to go down wasn't working properly.
This is a return for us to this hotel and the location suits us. I had forgotten that this was the end of the school holidays so there were more people around than we expected.
The apartments are located on the esplanade and are in the heart of many facilities such as cafes, restaurants, coffee shops and a supermarket. A beautiful beach walk runs along the coast in front of the building. The view from the balcony over the ocean was fantastic - we even saw a whale from there one evening! We loved hearing the waves crash onto the rocks. The lounge suite in our apartment was very worn and shabby. The lifts were extremely slow and we experienced long waits especially since one was out of order for our entire stay.
Spaciousness of apartment especially large deck and view good. Not being able to get early check in or late check out...arriving at 2pm and leaving by 10am really did not suit.
Everything! The rooms are a nice size, Great views, big pool and a large lake around the other side.
Nicely appointed with good views and facilities. Walking distance to beach across a busy road Outside road noise is excessive. Very busy road night and day. Use of outside deck was restricted because of road noise
The room was just absolutely fantastic, by far the best of several during our 3 week stay on East Coast Australia, had everything we wanted and more. Spotlessly clean. Swimming pool was oddly sized, long but very narrow meaning you were nearly touching anybody else wanting to swim lengths.
The layout of the two bedroom apartment, the balcony and the secure parking.
The reception staff were exceptional and helped us when we required it. The room was clean and nice but it was the position and view that is its best selling point. The internet was slow, hard to connect and very expensive.
Had a great time the hotel was great
The hotel had spectacular Ocean views with spa big enough for two. Extremely clean and spacious with all amenities. Made good use of the two heated spa's and Sauna facilities and a stones throw from heaps of restaurants.
Flexibility with early check-in as we arrived at 1pm.
We enbjoyed the complete accommodation: comfortable, clean and friendly. Service on line was excellent. Thank you. (we would have liked an in-room spa bath!!)
just a great location for the beach, comfortable and relaxing, good facilities All in all it was very good no complaints
Size of the room and location. Room furnishings a touch dated but not unbearably so and some ants in the shower.
Excellent couple of days. Lovely sport, central to shopping, food outlets & Plaza.