Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." 9.1 "91% werehappy with the shuttle service ." 10.0 "100% wereimpressed by the valet service ." -
8.4 "Location is great."7.1 "
City centre within easy reach , said 71%." -
8.0 "Rooms are great."9.8 "98% thought the
view was good ." 9.5 "95% thoughtrooms were spacious ." 7.5 "75% weresatisfied with the air conditioning ." 8.6 "86% liked thebig bathroom ." -
6.7 "Breakfast is mediocre."
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6.4 "Food is average."5.2 "Only 52% were
satisfied with the menu ." -
6.3 "Sufficient wellness & sports facilities."
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6.1 "Average amenities."6.0 "60% thought the
building was acceptable ." -
4.0 "Value below average."4.4 "The
price was too high for 56%." -
4.0 "Internet is poor."0.0 "100% said the
wifi quality was bad ."
Overall Rating
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 8.8 "88% werehappy with the shuttle service ." -
8.5 "Rooms are great."9.7 "97% thought the
view was good ." 9.6 "96% thoughtrooms were spacious ." -
8.5 "Location is great."
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6.7 "Breakfast is mediocre."
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6.6 "Food is average."5.8 "Only 58% were
satisfied with the menu ." -
6.3 "Average amenities."6.2 "62% thought the
building was acceptable ." -
4.2 "Value below average."
Overall Rating
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9.3 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.5 "Location is great."
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8.3 "Rooms are great."9.9 "99% thought the
view was good ." -
6.7 "Breakfast is mediocre."
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6.5 "Vibe was decent."
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6.3 "Sufficient wellness & sports facilities."
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5.9 "Average amenities."5.7 "57% thought the
building was acceptable ." -
4.0 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
Staff was very friendly and kind and service is excellent, villa is luxurious and the views are out-worldly and breath-taking. Also they offered us a welcome gift that i really liked. The insects inside the villa but there's nothing they can do really knowing the environment that we're in although they spray the villa everyday from inside and out, and also the villa was far from the reception and restaurant area that we should call a butler with a golf car to pick us up every time we go in and out of the villa, but nothing that ruins our amazing stay
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8.0review from
This is a beautiful facillity. The staff is wonderful. Prix fixe dinner for Christmas with no other food available.
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7.6review from
Certainly the most beautiful hotel you can imagine for a honeymoon (actually the most beautiful villa we've ever stayed at). Fantastic view and enormous luxury villas with plungle pools! Only one computer for internet acces, which was frequently down. You will have to consider that, since it is close to jungle, bugs will appear inevitably in the evening, but can be reasonably kept out.
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5.6review from
- Very nice views and exotic environment: one has the feeling of being in the middle of the jungle; free transfer to the centre of Ubud (15 minutes); large duplex villa with very nice bathroom (incl. large marble bathtub); nice breakfast, swimming pool and other facilities; good spa. - Rooms/villas are slightly over-priced for the quality of services/environment; rooms/villas are insufficiently isolated (e.g. as early as 5 AM the local wildlife, incl. domesticated poultry awakens and it is hard not to wake up together with them, but that of course is part of the charm of a stay in a jungle like environment!)
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7.6review from
Great staff service, opulent surroundings. Mixed up our reservation and had to move our room, but we were compensated appropriately and the first room was just as nice as the 2nd.
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6.4review from
the villa, tea time were good. Service at breakfast was chaotic, food arrived in a wrong order, serivce was slow
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7.7review from
Staff was very friendly and kind and service is excellent, villa is luxurious and the views are out-worldly and breath-taking. Also they offered us a welcome gift that i really liked. The insects inside the villa but there's nothing they can do really knowing the environment that we're in although they spray the villa everyday from inside and out, and also the villa was far from the reception and restaurant area that we should call a butler with a golf car to pick us up every time we go in and out of the villa, but nothing that ruins our amazing stay
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7.6review from
Certainly the most beautiful hotel you can imagine for a honeymoon (actually the most beautiful villa we've ever stayed at). Fantastic view and enormous luxury villas with plungle pools! Only one computer for internet acces, which was frequently down. You will have to consider that, since it is close to jungle, bugs will appear inevitably in the evening, but can be reasonably kept out.
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7.6review from
Great staff service, opulent surroundings. Mixed up our reservation and had to move our room, but we were compensated appropriately and the first room was just as nice as the 2nd.
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5.6review from
- Very nice views and exotic environment: one has the feeling of being in the middle of the jungle; free transfer to the centre of Ubud (15 minutes); large duplex villa with very nice bathroom (incl. large marble bathtub); nice breakfast, swimming pool and other facilities; good spa. - Rooms/villas are slightly over-priced for the quality of services/environment; rooms/villas are insufficiently isolated (e.g. as early as 5 AM the local wildlife, incl. domesticated poultry awakens and it is hard not to wake up together with them, but that of course is part of the charm of a stay in a jungle like environment!)
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6.4review from
the villa, tea time were good. Service at breakfast was chaotic, food arrived in a wrong order, serivce was slow
