Justa Luxe Sajjangarh Resort & Spa, Udaipur

The restaurant offers a broad variety of dishes, including Indian and tandoor options, which are top notch and do not disappoint. Additionally, breakfast includes a wide range of options to cater to everyone's needs, and the restaurant team is more than happy to have fresh dishes made.

The staff at Justa Sajjangarh Resort & Spa are warm, attentive, and professional, creating an atmosphere of comfort and ease. They take pride in providing a pristine and inviting environment, ensuring an exceptional experience for guests.

Some guests have mentioned that the approach to the hotel is not impressive, and there were issues with the food service, including delays and communication challenges. Additionally, the hotel may not fully deliver a 5-star experience as claimed.

The hotel offers facilities such as a pool and spa, and guests can enjoy lovely massages during their stay. The property also has a play area for kids, although it may need improvement.

The staff is well-trained and hygienic, providing value for money. However, some guests have mentioned issues with the mattresses being too spongy, but the hotel promptly addressed this concern by providing harder mattresses.

Some guests recommend requesting a room facing Sajjangarh for a better view, as the pool-facing rooms may not offer the same experience.

Guests have noted that the hot items at breakfast may not be readily available, so it's advisable to communicate preferences clearly to the staff.

The hotel is a bit far from the city center, so it's recommended to have a car or arrange for transportation for evening activities.

While the staff is generally cooperative, there have been instances of miscommunication and delays in service, particularly with room service and breakfast timings.

Some guests have experienced issues with room amenities such as broken AC remotes and drainage problems, so it's advisable to check the functionality of amenities upon check-in.

English-speaking staff for customer-facing roles may be limited, so it's helpful to be patient and clear in communication.

While the property offers good dining options and a hygienic environment, some guests have felt that the 5-star experience may not be fully realized, so it's worth exploring alternatives if seeking a luxury stay.

The hotel's location outside the city offers a calm and peaceful stay, particularly appreciated during the monsoon season.

Guests have enjoyed the spa facilities and the variety of dishes offered at the restaurant, particularly praising the Indian and tandoor dishes.

In case of any issues during the stay, it's advisable to communicate concerns directly with the management for timely resolution.