Pros: "The seats were fine and the plane was in good shape."
Cons: "The food is mediocre - everything has meat in it and they use tons of plastic. Also, the plane was late getting to the gate. This wouldn’t have been an issue had the pilot not decided to off board and then re onboard cargo (the commercial stuff they get paid to carry). This took about 20 minutes and then after the winds changed, he decided he could load more passengers. So despite having the doors locked and getting ready to leave the gate, they opened the doors up again and boarded more people for the next 40 minutes. So they chose to make a delayed flight even more delayed (on Christmas Eve). So we inevitably missed our connection in sydney and had to pay a change fee since it’s a different airline. Thanks for the Christmas gift United - you always know how to disappoint your passengers."
Pros: "Nothing in special."
Cons: "We took two United flights today.... Both were delayed... Really annoyed by it. Took Delta and AA some days ago without a hickpup."
Cons: "Better communication regarding flight delays and missed connecting flights"
Pros: "Seats were the most uncomfortable I've experienced in years"
Cons: "THERE was NO flight! WTF were you sending me reminders for!!!!! There was complete disruption here, preparing for a surprise flight that did NOT exist!"
Pros: "Seats and entertainment"
Cons: "One syaffmemberrude butall not very friendly orhelpful no food to purchase on board which meant we had absolutely nothing to eat until landing not good when ad ertise that you can purchase on board also paid 50 dollars for checked bags but ihadconfirmed with your airline theywereinyheprice along of gimethecrewwalkedpast with coffee withoutaski gif wanted one"
Pros: "Very friendly cabin crew. Sufficient food, quite tasty."
Cons: "Extra charge for spirits. Only beer or wine complimentary. Poor headphones and image quality so overall entertainment mediocre."
Cons: "I missed my connection because we left 2 hrs late from SFO due to an engine maintainance problem. Then had to fly to DCA instead of Richmond."
Pros: "Short flight, nothing to do with airline"
Cons: "Boarding was annoying and employees were rude. Had just gotten off of a connecting United flight and one of the employees barked at me that my carry on was too big and I had to close extra zipper even though I had no issues in the United flight I had just gotten off of......... I was starving and didn’t get a chance to grab food due to short layover time. We took a while to take off. We’re supposed to leave at 4:15 and left closer to 5pm. Then when we were on the air, flight attendants took a while to provide the snacks and water and they didn’t even get around to our row before they had to sit down for touch down. Smh. Terrible and thoughtless. Seats were uncomfortable and very little leg space. Entertainment only works if you’re able to download their app and of course no free WiFi because airlines want to force you to spend more money after you’ve spent a large amount to fly to your destination."
Cons: "Long flight but that is to be expected"
Pros: "Landed early"
Cons: "No wifi or substantial snacks/dinner. Paid for bag"
Pros: "I got super lucky and had three seats to myself, it's a long flight just over 12hrs and good sleep is precious. The entertainment options were excellent and I watched some great first run movies. Food was quite good with options, beverage service standard. Restrooms were readily accessible and "clean.""
Cons: "We left SFO an hour late waiting for a handful of late passengers - good for them though, eh? The rest of the passengers on plane were packed in like sardines. Seemed to me that too much space on plane dedicated to the premium 'cabins' for the uber rich, but they were interesting to look at."
Pros: "The TV shows and movie collection is good."
Cons: "Horrible food, no complimentary drinks on economy plus seats. UNITED lost my luggage again (2nd time this year)."
Cons: "Very cramped with staff who I found overbearing. Not the most pleasant experience."
Cons: "Delayed for so long! 5 hrs"
Pros: "Entertainment had good choices. I was very comfortable in the chairs. The crew was overall friendly."
Cons: "Wish the entertainment came with tablets already installed instead if for purchase. Would be nice to have gluten-free options for snacks. Since my first flight was delayed and I barely made it to my connection, I had no time to grab something to eat at the airport. And being celiac, there was only a nut and fruit mix. Not enough to substitute for a meal. My biggest complaint however is with 3 hours left of the flight, i turned on the call button to request a beverage and nobody came. I waited 45 minutes, having to turn on the light 3 separate time because it automatically must have timed out. I couldn't get out of my seat due to seat belt sign. I looked back into the rear galley and 5 attendants were back there talking. Tried to get their attention. Nothing. Finally, I got up and went to get my own drinks. Being a server at hotel in waikiki, I understand that customer service is very important. And though I understand that they may have been busy and unable to answer my call, I could see that clearly was not the problem. They were just standing there and chatting. Very frustrating. Though they were friendly, they just simply weren't paying attention. I have to say in all honesty, I will not be recommending nor flying United airlines again."
Pros: "Again could not fault staff and quality of flight services, luckily space to sleep so fantastic flight."
Pros: "The boarding was fast and easy. The crew were friendly and accommodating. The entertainment was bring your own phone, tablet or computer to watch movies over wifi. We could not access our United account so we could not watch the movies, which was lame for a 5 hour flight. The food was also unpleasant as usual. You'd think a multimillion dollar airline could afford to feed people more than drinks and a cookie. What happened to the hospitality of the industry? If you came to my house for 5 hours and I gave you one cookie and a beverage maybe two you would think I was rude or down right cheap."
Cons: "The crew were wonderful. My husband was on a business trip and I was able to sit with him. The staff didn't wake me up and they were generous with the sodas."
Pros: "Unfortunately I won’t leave until morning. However I can already answer this question. I will like the fact that I’ll be seeing my only child after an entire year!"
Cons: "I didn’t like the fact that United Airlines took time away from us. Because she’s military I don’t get to see her as often as I’d like. I booked my trip from October 5-16 2017 and our vacation together won’t start until a day later. Some may say it’s only a day but I say different and I should be compensated for my loss as well as so many other people that were traveling with me. My overall experience with this airline was horrible! I won’t say I’d never use them again because you never say never BUT they will be my last resort!"
Pros: "Flight crew did everything possible to make up time lost from a maintenance delay."
Cons: "Crew member splattered me with tonic from a can he opened for the passenger in front of me. No harm done, however."
Cons: "Seats to small. But I am 6'3"" and my son traveling with me is 6'5"."
Pros: "Security Video was interesting. Seat was wide and comfortable."
Cons: "Food was tasty, but strange smell was contaminated. Announce was so fast and unclear both English and Japanese. I felt no intention to communicate."
Pros: "Boarding was really easy"
Cons: "Not only you have to pay for checking one bag, not only you have to pay for a poor meal, you also have to bring your own device to watch a movie!"
Cons: "1. The flights within the US and Canada was delayed. 2. The United Airline staff in San Francisco told me to pick up my luggage when I get to Seattle despite of the fact that my final destination was Vancouver. I questioned the staff about this ata this seemed odd, but he insisted that I pick up my luggage in Seattle. Upon arrival to Seattle I went to the baggage claim area to find out that my luggage was already put through to the connecting airline to Vancouver. This resulted in me having to go through a long line of passengers to do all of the security checks again to enter the international airport gates. This almost resulted in me missing my connecting flight to Vancouver. The only saving grace was that the flight was delayed by another hour. 3. Changes made on my connecting flights were only given to me during my check in at Auckland. My previous booking was Auckland -San Francisco - Portland - Vancouver. The boarding pass I was given in Auckland omitted Portland and was changed to Seattle. I was never informed about this by United Airlines. 4. United Airlines website NOT allowing me to log in using my e-mail."
Pros: "Flight attendants are nice. I picked one of the seats at the end so plenty leg room."
Cons: "OK, United, I understand and fully support "no more seat monitor" policy to reduce costs (even though it seems very backward); however, there's one problem--if you still want to enjoy onboard entertainments, you need to download the United application above 10,000 feet where you can never find your 4G connection. Oh wait, but there's still Wi-Fi service, right? Sure, if you are willing to pay $17 just to download application!! United, I understand how you want to make little money out of a customer's pocket, but this is not how you should do it. You should at least allow internet connection before departure or let the customer aware they need to download application beforehand."
Cons: "What is Kayak anyway? Check your records Kayak in no way helped my travels. Kayak was not able to book my lame flights with the lame and soon to be bankrupt again airlines. Kayak has done nothing but waste my time. Thanks. Is Kayak publicly traded? I'll have to look that up. Great short sale right there."
Pros: "Getting off the plane"
Cons: "The guy puked halfway through the flt and not one single flt attendant came even though they were serving drinks repeatedly to the dr sitting in the row in front of me. Also the flt was delayed as we waited almost an hour for people trying to connect which made me more upset since I was rebooked on that later flt because although my previous flt was there half hour before departure, we didn't have a gate to use which caused me to be 15 mins late for my original flt. Did they wait for me?! NO! I was rebooked. It's unfair that they stole an hour of life from every other passenger to accommodate a few. Back to the guy who puked, an hour after that he started shaking and grabbing his head and asking me why am I hurting his heart. Then incoherent blathering and then his last episode 20 minutes before we land in which he started hitting himself in the head saying he would die right now for his wife and how he's made mistakes. It was three separate incidents from this one passenger and not one flt attendant noticed? Yeah it was bad piled on worse stacked on top of never United ever again."
Cons: "Leg I was only offered economy. Not plus"
Cons: "The united staff kept skipping the lines to drop off the bags. They didn't care when multiple people in line said they were skipping people. After paying once for my checked bag they tried to make me pay again. Asked to see in writing what they were trying to explain and the manager couldn't do it. They never gave me my ticket stub for my checked bag. So if it hadn't arrived I wouldn't have had anyway to find it. Very disappointing staff in SFO. Seemed aa if no one at SFO was happy to be working there or even worse didnt know what to do most of the time. VERY different than the DEN united experience."
Pros: "Friendly staff, easy boarding. They got me where I needed to go, and on time!"
Cons: "I'm disappointed in their in-flight entertainment system. Download the app and check out all of the amazing options they have, then try to use it & good luck. It took me 5 hours to watch 20 min of the movie I chose. It just kept cutting out, then would say entertainment service isn't offered, etc. Why are airlines going away from personal TVs & instead having you bring your own device which may or may not work with the service up there? There was also NO room. I'm not a big person, but I didn't even have space to put my bad under the seat in front of me & sit comfortably. I flew back on JetBlue with the same amount of stuff and had ample room. It was interesting to see the difference."
Pros: "It was perfect flight by all means"
Cons: "Never got to do this flight because of the previous flight which is reviewed below: My seat was broken and wouldn't stay in upright position. This really pissed off the passenger behind me. Crew kept telling me to put my seat upright, I kept having to tell them the seat was broken. Old airplane with no in-seat entertainment. they advertise on the seat that you can watch all their entertainment content for free, but then you have to pay for wifi to watch so it's not free then, is it? Every movie or show requires "additional software" so you have to purchase internet to do the download. This is an 11 hour flight, I would have appreciated being able to watch a movie or something without forking out $30. Flight was delayed, so we were low on time to make our connection. I asked a flight attendant twice if we could get help deplaning early or at least get moved up some rows since we were in the very back of a 747 (there were plenty of vacant seats). They said no, and told us that customs would only take a minute and that the other united flight knew we'd be coming and would wait. I don't usually fly united; other airlines typically will actively take steps to help (like moving connecting passengers to the front shortly before landing) if they are the cause of the delay. Customs had only one agent working and we were pretty much last in line so that process took over an hour. Just moving us 10 rows forward before landing would have made all the difference because our connecting flight closed its doors and taxied for takeoff less than 5 minutes before we arrived. They had some united employees guiding and directing a couple of passengers that were going to be late for a connection to LAX, but no help for those of us connecting to portland. Customer service didn't even offer a verbal apology. Last time I flew with united, I also had a terrible experience for different reasons. I did not intend to fly united for this flight, but I purchased tickets through and for Lufthansa, and this flight was regrettably operated by united. Another thing I don't like - the food was horrendous. It was a breakfast sandwich that was advertised as "hot and fresh" on the packaging but was served straight from the refrigerator. I was in the middle seats with one person to my left and two people to my right. Everyone took only one bite and threw away the rest. Just don't bother serving the food if it's going to be that bad, it's very wasteful. I always appreciate a hot towelette after a long overnight flight. United offered no such thing which was a first for me. Regarding boarding: they called us all up to line up in boarding groups and then we had to stand in line for 65 minutes. I have a bad back and had to sit on the carpet to avoid being last in line and not having space for my carry on bag. Would have been nicer if they would have just let us sit in the chairs at the gate in comfort until they were ready to board."
Pros: "We didn't crash?"
Cons: "After much concerns and inquiries made bag did NOT make the plane! There is as no one to h love me to n white Planes for 45 minutes! No one at the counter? Wow! Finally supervisor Jill was able to track it down in Chicago where th y took it off the he plane as my carry on because they had no room l ft from the h limited space. After working very hard to get my bag of o White Plains that evening, supervisor Jill hung out an hour past her shift ended to get it on the last transport to my hotel. The transport blew herself by ft and never showed up or called the o say he wasn't coming back! I got my bag on he next morning just in tim for my event! I also was not credited my frequent flyer miles. Some glitch in the system. Overall I must rate my experience as a one star simply because the pilots got us there safely."
Pros: "No entertainment unless you pay, but you can't turn the tv off, so it's playing bright ads in your face all night. Awesome."
Cons: "If you want to feel like you're riding the most cramped Greyhound bus, definitely ride with united."
Cons: "Because of a delay in SFO to Chicago O'Hare airport I missed my connecting flight back home. My connecting flight left early without me. While boarding the plane in SFO, the people at the gate made me check my carry on bag. Which I thought was very weird. When we finally got to Chicago I stood in line for two and a half hours to talk to one of the worst customer service lady of my life. She swore at me many times over me trying to be polite and wait for her to call me up to find another flight. Instead she looked at me and said "what are you waiting for?" She said to me "Oh here's a flight. But oh wait it's already sold out or gone" and she would laugh. Finally she found a flight close to where I live. My baggage had got lost from my connecting flight leaving without me. I got all of my luggage 2 days after. My carry on bag that got checked at my gate was in a clear trash bag. I took it out of the bag to find that it was completely trashed. My handles were ripped off which put a huge whole revealing all of my personal items. My carry on bag has only been used once and can never be used again. I unpacked my bag and noticed $300 worth of my stuff was missing. I have called to make many complaints to talk to corporate office but no one would give me the correct number. I will NEVER fly United Airlines again. I am so disappointed."
Pros: "Flight left on time. Arrived in DC 15 minutes early. Did not use entertainment so no comment there but overall I had no complaints."
Pros: "Quick-ish boarding"
Cons: "No food. No entertainment. No power. Garbage, lowest rung "bus in the sky" service"
Pros: "At least there was room to sprawl out and rest."
Cons: "We boarded our plane and during preflight check on the runway the captain learned there was mechanical error (in the right engine fuel something). The issue could not be solved and we had to change planes. On the second plane, the captain shared with travelers that "and two loose wires were found, so it's good we caught that and changed planes". What the heck? Shouldn't basic functions be checked before a plane is boarded? What was supposed to be a 1030 red eye, turned out to be a 1 AM bloodshot eye."
Pros: "The crew was very polite."
Cons: "The tvs didn't show the movies properly the sound and screens would stop, and skip ahead. Impossible to watch or understand."
Cons: "I was on a super late flight to Chicago and for some reason was placed in Boarding Group 5 (I have a United cc, so I thought that came with the perks). I got over that part. But then they made me check my roller-board claiming they were full up. When I boarded, there was PLENTY of overhead bin space. So I had to go to baggage claim after midnight for no reason. Bummer."
Cons: "Somehow I ended up with a middle seat all three flights I took. I would have upgraded if offered. Plane wasn't all that comfortable. All and all, you guys got me where I needed to go, so I can't really complain. Thank you"
Pros: "Flight crew was attentive and kind."
Cons: "We had to sit on the Tarmac for 20 minutes before taking off due to low cloud cover over Seattle."
Pros: "They helped me boarded the next plane when I was late for my trip because of traffic problem."
Cons: "We got on board, waited 20 minutes. Capt said it was a bad reverser, and we were waiting on paperwork for 15 minutes. Long story short, they make us leave the plane after 2.5 hours. Then we wait in the airport for another 2.5 hours. I missed my connection and spent 10 hours in Chicago."
Cons: "My flight was late causing me to miss my connecting flight. Having to spent the night here at the airport. I'm still here waiting. I was rebooked on a 11:55am flight for this morning 7/19/16. Very disappointed."
The seats were uncomfortable. They didn't have much variety in entertainment. All old movies.
Good Food. Entertainment not enough choices
General upkeep of the flight could have been better. One of the toilet in economy class stopped working within 3 hours of the flight. Selection of movies in regional language is not adequate. The monitor was not functioning properly. Map feature not working.
Pros: "Crew OK. Non functional remotes, usb ports...Outdated entertainmennt content...below average catering needs.....even hot towelrolls were not provided. I flew Singapore Airlines and Emirates....excellent passenger care. Air India operating an international route should choose better craft and services ....imperative"
Cons: "How about rendering the airline private, perhaps then, to survive, they would improve services. Now they are over-indulged public sector"
Pros: "We didn't like anything. We booked the ticket in advance, and they didn't inform us about the time change (plane departed 2 hours earlier than the mentioned time in the ticket). On top of that, the staffs were rude and blamed us for missing flight. After a lengthy discussion, they booked for the next flight. For the next flight (1 am), we waited for the wheelchair after getting the ticket to get to the TSA clearance area before boarding the aircraft. After 2 hours wait, one of the airport staff asked to walk to the security area (several senior passengers had difficulty walking) because it was too close to the boarding time, and no one came with the wheelchair. Very disappointing experience with Air India!"
Cons: "Everything from the basic! The staff surely needs a prompt training in customer service and teach them how to communicate courteously with customers. Need more training to handle issues similar to what we faced, learn how to escalate to their supervisors rather than standing and smiling, and saying that "we cannot do anything at this time." Teach them how to offer free upgrades in this situation, even for the next flight or future flights."
Pros: "Boarding was quick and easy, wasn't a rush. Lots of empty seats."
Cons: "Plane felt old and dirty. Everything was gross and/or broken. Screens didn't work for many people, headphone ports were damaged. Even things like the handle on the doorknob, during the course of the flight, became bent and broken, as if somebody didn't know how to use it and manhandled it instead."
Pros: "Food and service was good"
Cons: "Entertainment must be improved besides seat and washroom upkeep"
Pros: "Passengers were so cool. I mean indian passengers were so warm and cool"
Cons: "Entertainment was old and broken. Could have been updated to latest."
Cons: "Consol provided with my seat 18C on 30th November 18 and 18 d on 6th Feb 19 I.e more than 2 months was no operational . Due to this no entertainment facilities was available during my to and fro journey. Such inefficiency is not tolerable. Pl take note of this."
Pros: "Timely take off and landing"
Cons: "Very old plane. Entertainment did not work so I sat for 16 hours on the flight with nothing to watch. Crew not responsive. Dirty. Seats uncomfortable with not enough padding"
Cons: "Entertainment system was not working at all."
Cons: "The flight had technical issues and we were in the plane for 2.5hrs and suffocating. The pilot didn’t have the courtesy to give updates. The in flight entertainment systems didn’t work and the overall experience was bad"
Pros: "Shorter duration and prompt departure/arrival"
Cons: "Outdated aircraft and lax crew."
Pros: "The fact that we landdd from San Francisco to Delhi in 15 hours was the best part of the travel."
Cons: "Poor entertainment equipment, unhelpful crew, average food and overall unclean flight. These have become trademarks of Air India."
Cons: "I paid fee for preferred seating but airline did not allott the seating that I selected."
Pros: "What's not to like about a $826 round trip flight from SFO to BLR, bought at a week's notice? The flight was on time, the crew was courteous, the legroom was more generous than most airlines."
Cons: "Most of the USB ports on the entertainment units don't work."
Pros: "No turbulence. Great flying experience."
Cons: "I disliked nothing."
Cons: "We missed the connecting flight. So they said we have to wait til tom. We booked another airline for 180 cad two of us. And they wouldn't refund that flight or flight we missed. They said they have to wait two hours before the flight in order to see if we have a spot. We said we can't wait there's room now. We had a hotel booked that cost me 350cad a night they were going to refund it. And we only had one full day to see the city before we flew out. So we were only their two nights. Worse service ever. They said since we didn't book directly through them we couldn't get a refund. I think this is worse service ever had since both airlines we booked form Kathmandu was through air india. I will never fly with them again. And I travel alot."
Pros: "The flight time"
Cons: "Air India gate in San Francisco was dirty. The aircraft looked old and was dirty. The bathrooms were dirty. The service was mediocre."
Pros: "Food and service was good."
Cons: "Entertainment system was not good."
Pros: "On time. Great service, luggage came early."
Cons: "No information on transfers. And when I missed the connecting Bangalore flight , I had to go through one person to the other to get a ticket to the next flight. Like a ping pong ball. When someone has missed a connecting flight it should not have to be this hard to help find the next flight. I was also barraged to pay for my next flight. But finally one person helped and I got into the m de flight. But I had to go through 5 people and about 2 hours to get this."
Pros: "Nothing to like .save your money fly with any other airline but not air India. They did not even serve water without asking .plane is old no entertainment options like movies music. Crew was rude and unprofessional. For some reason they change there uniform for street clothes then they switched back to uniform ."
Cons: "Nothing to like .I will never never fly again with air India and I will make sure that everyone I know they do not book with air India."
Cons: "Old plane, dirty toilets, not working properly, The entertainment was not working throughout the flight to India, and the staff couldn’t fix it. I will not travel again by Air India"
Cons: "Would like better food choices for vegetarian. It was mostly rice for all the meals, which is not so good for people with diabetes."
Pros: "Food was ok. Crew was ok."
Cons: "A second time experience with AI and this is bad too. - Bad Entertainment facility. Not able to interface with any of the thing as none is working fine. - Even the charging point is not working to keep myself entertained in one way or other for such a long journey. - The screen monitor power buttons not working, continuously flashing the light on my eye which is not allowing me to sleep peacefully. - Toilets are not clean and not up to the basic standards which at least found in domestic flights"
Cons: "Pathetic service, unprofessional crew , delayed in flights, not organised, very bad restrooms and very ordinary food. I am very disappointed with airindia international flight"
Pros: "That it was a direct flight"
Cons: "Food was terrible"
Cons: "Entertainment section doesn't seem to get update frequently. There were not any new movies. Food was not upto the mark. Given the fact that it s international flight for 12 hrs there was no toiletry or blanket provided. Seats could have seen better life then what they were in. There was no leg room if I keep water bottle in the front seat pocket."
Cons: "No snacks or tea in between meals, crew did not come for assistance, tv and reading lights not working. Horrible experience, will never suggest anyone to travel with Indian airlines."
Pros: "Travel schedule & landing before time."
Cons: "Display screens didn’t work properly and one had to Press on random points on the screen to get the movie screen going"
Pros: "I really liked the spacious seat"
Cons: "they are not serving water or any drinks other than during meal times, i have to go and ask for water eveytime. its good if they can sever water in between that may every 2 hours"
Pros: "Food, plenty"
Cons: "No entertainment at all"
Cons: "Entertainment system was down for 90% of the passengers. The aircraft was very old and some of the seats were held together by duct tape !! The staff was polite but quite inept at hospitality. Will not be flying air India"
Cons: "Everything. The cabin crew were rude to the max and never came to serve whenever required. It was the shittiest 17 hours ever"
Pros: "Boarding process was excellent."
Cons: "Broken seats everywhere"
Pros: "The flight is direct is the only good thing. The legroom is good, but that's due to the plane being extremely old."
Cons: "There are so many things that I have jotted down a list. 1. Plane is really old 2. Entertainment on most of the seats are broken. 3. Remotes don't work either. 4. Crew is extremely unprofessional. (Domestic Air India crew is more professional than international) 5. Crew is incompetent as well. They couldn't figure out how to organize over head space. I had to help them out. Eventually someone from the airport had to come and help as they wanted our flight to depart on time. 6. All the plane announcements from the hostess and the pilot was crass. 7. There was just enough food, but no extras or snacks. 8. One of the meals out of three was inedible because it was super spicy."
Cons: "Tv not at all working changed seats twice but tv is not working anywhere Without entertainment traveling for 16 hrs is hell. Many passéngers travelled with me are very disappointed Crew suggested to drink a glass of wine and sleep which is very mean Didn’t even apologize for inconvenience Getting scared of taking the return flight Boeing 777 Please fix the screens and provide good service I never write reviews for the first time feeling very unpleasant"
Cons: "there is no respect to customers."
Pros: "Good food, smooth flight, great movies/shows and only 13-hours!"
Pros: "The schedule of the flight. Good legroom compared to other international airlines. Better elbow space."
Cons: "1. Very bad entertainment system. Unable to use entertainment system with remote or by direct finger clicks. The delay between clicks and the action response on screen is too huge...these look like systems from last century...please upgrade !!!! 2. Crew members are not courteous. They ignore requests made by passengers. Looks like they just hate all passengers in their hearts."
Pros: "Enough legroom, decent food, .."
Cons: "No bread, too long of break between meals/snack; no announcement for food left for self-service between meals, if any."
Pros: "Direct flight"
Cons: "Food quantity was less When u clck bell for crew attention, NO Crew member bothers"
Pros: "Great flight for anyone looking to get to India in one straight shot!"
Cons: "Food was mediocre. Service was just about ok. After meals only tea or coffee was served-no soft drinks or alcohol. Entertainment wise-movies were pretty aged with not many options. The software was a little corrupt with the flight path showing an error screen. Crew was ok, need improvement on communication style of the crew. Restrooms were ok until the first 6-7 hours of the flight."
Cons: "dirty flight bad service as usual"
Pros: "I liked the newer 777 flight from Delhi to Hyd"
Cons: "The flight was in a really poor condition, not clean, monitors were broken, the headphones did not work well. But the flight from Delhi was great and no complaints there at all"
Cons: "The flight was 2 hour late to start with; because of this I missed my train for my onward journey Then half of the tv screens weren't working. Either audio or video problem The staff was rude and food mediocre."