Sterling Ooty Fern Hill

The food at Sterling Ooty Fern Hill is generally good, although some guests have mentioned that the breakfast buffet can be chaotic and the ala carte menus are expensive. However, the chef is known for making delicious food, and the buffet breakfast is recommended.

The cleanliness at Sterling Ooty Fern Hill is generally good, with guests mentioning that the rooms are clean and spacious. However, some guests have raised concerns about cleanliness, stating that the property needs renovation and that the rooms are not as depicted in the photos.

The high season at Sterling Ooty Fern Hill is in July, while the low season is in September. It's recommended to plan your visit accordingly to enjoy the best experience.

The customer service at Sterling Ooty Fern Hill is generally good, with many guests praising the helpful and friendly nature of the staff, particularly mentioning individuals like Jaya, Praveen, and Mr. Sampath. However, some guests have expressed dissatisfaction with the service, stating that the check-in process can be long and that the staff can be non-committal.

Sterling Ooty Fern Hill offers free parking for guests, providing convenient parking options during your stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or the Nilgiris comes highly recommended.

Guests who stayed in Premier Rooms with valley views were particularly impressed with the marvelous scenery. If you're looking for breathtaking views, consider booking a Premier Room.

Many guests enjoyed the spa and wellness center, highlighting it as a great way to relax and unwind during their stay. Consider indulging in a spa treatment for a truly rejuvenating experience.

The hotel is within walking distance of Mariamman Temple Ooty and a short drive from Ooty Radio Telescope, Government Botanical Gardens Ooty, and Stone House Ooty. Take some time to explore these nearby attractions for a well-rounded Ooty experience.

The hotel offers a kids' club, indoor and outdoor play areas, and complimentary breakfast, making it a great choice for families. If you're traveling with children, take advantage of these family-friendly amenities.

Some guests mentioned that the rooms had been recently refurbished. If room quality is a priority, consider inquiring about the refurbished rooms for a more updated accommodation experience.

While the hotel is popular during high season in July, consider visiting during the low season in September for potentially fewer crowds and a more relaxed atmosphere.

The hotel provides entertainment staff, and many guests appreciated the activities and games offered. Don't hesitate to engage with the entertainment staff for a fun and enjoyable experience during your stay.

Several guests praised the exceptional service provided by Jaya. If you need assistance during your stay, consider reaching out to Jaya for helpful and friendly service.

Some guests noted that the breakfast buffet area could get crowded, especially during peak times. Consider planning your breakfast around off-peak hours for a more relaxed dining experience.