Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.5 "Great service."9.7 "97% found the
staff to be very friendly ." 7.3 "73% thought theservice was very professional ." 8.8 "88% said thereception staff was great ." 8.3 "83% said thebooking process went smoothly ." -
8.4 "Location is great."7.1 "71%
liked the proximity to sightseeing ." -
7.9 "Good breakfast."
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6.9 "Pool is mediocre."
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6.6 "Rooms are ok."5.5 "Only 55% said
rooms were clean enough ." 7.0 "70% thoughtrooms were spacious ." 6.4 "Only 64% said therooms were modern ." -
5.7 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." -
0.0 "Disappointing internet connection."0.0 "100% said the
wifi quality was bad ."
Overall Rating
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8.6 "Location is great."
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8.4 "Great service."9.7 "97% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." -
7.9 "Good breakfast."
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6.7 "Pool is mediocre."
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6.4 "Average value."
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6.3 "Rooms are ok."5.0 "Only 50% said
rooms were clean enough ." 6.9 "Only 69% saidrooms were big enough ." 6.3 "Only 63% said therooms were modern ." -
5.2 "Average cleanliness."5.0 "Only 50% said
rooms were clean enough ." -
0.0 "Disappointing internet connection."
Overall Rating
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8.5 "Location is great."
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8.3 "Great service."9.6 "96% found the
staff to be very friendly ." -
7.9 "Good breakfast."
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7.0 "Good pool."
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6.6 "Rooms are ok."5.5 "Only 55% said
rooms were clean enough ." 7.0 "70% thoughtrooms were spacious ." 6.3 "Only 63% said therooms were modern ." -
6.5 "Average amenities."
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5.7 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." -
4.6 "Wellness & sports facilities were not very nice."
Overall Rating
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8.3 "Great service."
Overall Rating
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8.8 "Great service."9.8 "98% found the
staff to be very friendly ." -
8.5 "Location is great."
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8.2 "Breakfast is good."
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7.9 "Tasty food."
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7.5 "High value."
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6.7 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
the friendliness of the staff,the comfort and the quality of the food could not find fault
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4.7review from
The room itself was very comfortable but the lighting, intended to be cosy and intimate, was just dingy and it was not easy to read after daylight, despite bedside spotlights. Beyond the room, the place is in urgent need of refurbishment.
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4.7review from
The quality of the food served at this hotel was magnificent. The two nights we stayed here we experienced proberly the best two meals that we had tasted in a long time. The pool facilities were very enjoyable and we had a very relaxing time. For the price that we had paid for the experience of such a room we were very disappointed with the mattress on the bed. It was not comfortable at all. In fact it was very uncomfortable. You could feel the springs in your back and rear end and i Got up in the morning with a sore back. We also felt that for this type of room that a dvd player and free wi-fi in the room wouldn't be too much to ask. Although the staff at reception were very pleasant i felt that a lot more local information could maybe have been relayed, for example we found out from another establishment were we had a lunch at that the zoo was doing free admission, but no one at our hotel had told us this.
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7.0review from
pleasant staff and a comfortable atmosphere in an ideal location for day trips to most of the areas attractions including the lake steamers. Excellent breakfast. winding passage ways to the room situated over the indoor pool. Bar meals perhaps used some re-heated food?
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8.0review from
T he gardens and the ground wonderfullthe staff very very helpfull. Concerns about the cleanliness of the pool.
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6.0review from
Reception staff very friendly and helpful. There was everything we required in the room. Good swimming pool. Good centre point for the places we were visiting. The restaurant really lacked atmosphere and the food was tasty but not worth the money. We would have been better off in the bar. No bread, rolls or croissants at breakfast other than the toast they provided from the kitchen.
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6.8review from
Really enjoyed our stay. Not much in walking distance of the hotel.
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3.6review from
Lesure facilities. Real Ale
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2.4review from
Not much. The jacuzzi bath? Nothing else. Poor service. Poor standard of cleanliness. Food poor. No feedback from Manager over a complaint. Appalling value for money
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2.0review from
Not a lot Cleanliness / Staff sat about after shifts finished slagging off hotel and moaning about understaffing and Faulty Towers likeness / No availability of the room I booked / Meals not very good, ran out of steak, toast didn't arrive with breakfast if at all. / Place was dirty.
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7.0review from
pleasant staff and a comfortable atmosphere in an ideal location for day trips to most of the areas attractions including the lake steamers. Excellent breakfast. winding passage ways to the room situated over the indoor pool. Bar meals perhaps used some re-heated food?
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6.8review from
Really enjoyed our stay. Not much in walking distance of the hotel.
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6.0review from
the friendliness of the staff,the comfort and the quality of the food could not find fault
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4.7review from
The room itself was very comfortable but the lighting, intended to be cosy and intimate, was just dingy and it was not easy to read after daylight, despite bedside spotlights. Beyond the room, the place is in urgent need of refurbishment.
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4.7review from
The quality of the food served at this hotel was magnificent. The two nights we stayed here we experienced proberly the best two meals that we had tasted in a long time. The pool facilities were very enjoyable and we had a very relaxing time. For the price that we had paid for the experience of such a room we were very disappointed with the mattress on the bed. It was not comfortable at all. In fact it was very uncomfortable. You could feel the springs in your back and rear end and i Got up in the morning with a sore back. We also felt that for this type of room that a dvd player and free wi-fi in the room wouldn't be too much to ask. Although the staff at reception were very pleasant i felt that a lot more local information could maybe have been relayed, for example we found out from another establishment were we had a lunch at that the zoo was doing free admission, but no one at our hotel had told us this.
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6.0review from
Reception staff very friendly and helpful. There was everything we required in the room. Good swimming pool. Good centre point for the places we were visiting. The restaurant really lacked atmosphere and the food was tasty but not worth the money. We would have been better off in the bar. No bread, rolls or croissants at breakfast other than the toast they provided from the kitchen.
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3.6review from
Lesure facilities. Real Ale
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2.4review from
Not much. The jacuzzi bath? Nothing else. Poor service. Poor standard of cleanliness. Food poor. No feedback from Manager over a complaint. Appalling value for money
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2.0review from
Not a lot Cleanliness / Staff sat about after shifts finished slagging off hotel and moaning about understaffing and Faulty Towers likeness / No availability of the room I booked / Meals not very good, ran out of steak, toast didn't arrive with breakfast if at all. / Place was dirty.
