Accessibility and suitability
Dining
Services and conveniences
Basics
Media and entertainment
General
Health and safety
Laundry
Bathroom
Workspace
Parking and transportation
Outdoor
Bedroom
Family friendly
Fitness
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's cleanliness?
The hotel is known for being very clean and peaceful, with new and clean facilities, and clean, comfortable rooms. However, some guests mentioned that there was lots of construction going on and that some of the staff weren't too nice.
How are the beds at the hotel?
Guests have praised the hotel for its comfortable beds and clean bathrooms, but some mentioned that the mattresses were hard and uncomfortable.
Is parking available at the hotel?
Yes, the hotel offers free parking, but some guests noted that the parking area could be increased and that the parking was close, which could be a concern for some visitors.
What are the dining options at the hotel?
The hotel features a restaurant, bar/lounge, coffee shop, and snack bar. However, some guests found the meals to be too expensive and mentioned that there was no complimentary breakfast.
How is the customer service at the hotel?
The staff is known for being very friendly and helpful, with a beautiful lobby and grounds. However, some guests mentioned that the front desk people seemed lazy and dismissive, and that the service could be improved.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
December is mentioned as the low season, so if you prefer quieter periods, this might be the best time to visit.
Check Nearby Shopping
The hotel is close to Rolling Oaks Mall, just 2.6 miles away, making it convenient for those who enjoy shopping.
Request Daily Housekeeping
Some guests mentioned that rooms were not serviced daily unless requested, so if you prefer daily housekeeping, it's best to request it.
Be Mindful of Noise
Several guests noted that the walls were thin, and noise from neighboring rooms or the hallway could be disruptive. Consider this when selecting a room.
Confirm Breakfast Inclusion
Some guests were disappointed that breakfast was not included, so it's advisable to confirm whether your booking includes breakfast to avoid any surprises.
Inquire About Early Check-in
If you need an early check-in, it's recommended to inquire in advance as some guests were unable to check in early due to room availability.
Consider Room Location
Guests mentioned that rooms facing the parking area could be noisy, so if you prefer a quieter room, consider requesting one away from the parking lot.
Check for Construction
Some guests noted ongoing construction, so if you prefer a quieter environment, it's best to inquire about the status of any construction during your stay.
Pet-Friendly Option
The hotel allows pets, but charges may apply. If you're traveling with pets, it's advisable to confirm the pet policy and associated charges.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | August | $144 | $152 |
Cheapest month to stay with an average 17% drop in price. | Most expensive month to stay with an average 30% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.7 | 0.4 mi | San Antonio | 8.5 mi |