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It was the worst night in a hotel ever. We were in a room right next to the train station that was active all night. Neither of us slept at all.
The staff were pleasant and the restaurant (dinner) was good. Continental breakfast was fine. Very close to train station which was very convenient. Option to pay for secure parking was good. Ability to book a family room was good (double and bunk beds) but the room was in need of redecoration Mould on the bedroom and bathroom walls. Bedroom quite noisy due to water pipes from other rooms running through room walls.
We particularly liked the uniquely furnished suite and its quiet location. It was quiet, private and most comfortable. The reception staff were also very helpful to us as foreign language speakers and this was also very much appreciated.
Every thing was ok. None of my credit/debit cards would work; no other problems with cards during week away!
The hotel had an excellent location in the main square next to the Bernina Pass train station, very good for those travellers doing the Bernina train ride. There was no food available after 8 p.m. anywhere.
The location was perfect! Right across from the train station! Perfect for catching an early morning train through the stunningly beautiful Bernina Pass. We had a wonderful dinner there and a great breakfast!!
1,Morning buffet was wonderful! 2, Good location (just in front of the station) 3, Clean room and bathroom.
The warm and welcoming atmosphere. The convivial and exceptionally helpful staff, particularly teh restaurant staff who could not have done enough for us. They really went out of their way to accommodate our two young children at mealtimes.
Tirano is a good stop-over for the Stelvo Pass; hotel is central in Tirano, next to railway station Very noisy next to station, started at 5:30am. Room we had was basic, nothing like the elegant rooms in the internet gallery
The hotel is across the street from the train station, making it very convenient. The front desk does not open until 7:00 in the morning, so one cannot check out of the hotel to catch, say, a train leaving at 6:10. The floors are hardwood rather than carpeted.
I liked the location and nearness to the train station for the Bernina Express. The staff spoke only a few words of English. The waitress/waiter were invisible and it took over 30 minutes to get water when they finally realized they had a customer. Very, very poor service.
warm atmosphere,gentleness and readiness to help from staff none
The hotel service was professional and everything went very smoothly. Good breakfast, ok look. The hotel is a bit old and the equipment of the cheaper rooms little old and destroyed, but of for short stay.
Varied breakfast good for Italy! Had a room at the back of the Hotel it was a bit dingey.
the location of the hotel is great, it is what you expect from a 3 star hotel. It is simple and gives you what you want for a good price. Nothing special no luxury The towels are thin and the bathroom is small.
The room was beautifully presented and the food was very good. lack of the small comforts, ie tea making facilities in room, we had 1 shampoo to share amongst 3 of us. No extra blanket, provided.
all of the staff spoke in english to me as I did not know a lot of italian. also cafe felix was nice which is attached to the hotel, be warned though, the cafe kitchen is only open for a short time during the day. so if you want to eat be on time. where do I begin? for the service of the hotel it is way to over priced. I have stayed in many hotels internationally and I would expect that for the money I payed, they would try to be more helpful when it comes to getting food. The restaurant never has specific times it will open, I went down for dinner 3 times and was told every time come back in an hour.
not noisy, friendly staff, free parking, very clean room and lavatory
Excellent welcome and friendly service.The room was quite nice with wooden floors which I much prefer to the usual smelly carpets The bathroom products were not very appealing
friendly staff, large room and bathroom, wide choice at breakfast.
Your "classify" question does not make sense. We had not realised it was not close to the station.
Pleasant friendly staff - plenty of car parking spaces and garage - we liked the breakfasts - lots of home made cake - made a change from the usual continental breakfast no
Very friendly staff/oweners?? in hotel. Nothing was too much trouble. Slightly overpriced for location/facilities.
The value for money of this place is amazing (yeah, I know: location). But the fact is, that for the same money that I paid in Niza for a rat's nest, I've got in this hotel a spacious and beautiful room, with surgery-room clean bathroom, fantastic breakfast (to my taste anyway), secured private parking and free internet (I can't believe some hotels still charge for this). The hotel itself doesn't have a restaurant, but there are 3 at less than 200 m down the road, and I particularly recommend the pizzería Vesubio. Errr...
Modern and tidy room. Airconditioned. Friendly and helpful staff. Very good parking facilities. Quite close to town center. Somewhat too hard bed and we had preferred separate coverlets instead of the one that we shared.
Very comfortable room with a view of the terraces on the hills at the back. Very helpful staff - when we couldn't get a taxi they gave us a lift to the station.
Friendly. Good value.
Lovely and friendly hotel in the fantastic little mountain village of Borno. Our room felt quite luxurious at the price and the atmosphere is quite charming. Good restaurant.
Everything was perfect. Staffs were friendly and helpful. When my son and wife were ill, they were very kind. Breakfast was nice, and Restaurant was excellent. The room was clean and comfortable. It is the best hotel that I have ever stayed in, and good value for price absolutely. We stayed for 5days. We could go to ski only for 2 days since it was raining, but we enjoyed staying at Borno for all 5 days.
everything! it was a dream! no
Bathroom is very comfortable
Restaurant had great food and was well priced. Bar and lounge area was comfortable and all the food and drinks were fairly priced. The staff was very friendly and helpful. Breakfast was great. There was a large selection of food. You can order eggs or omeletes at no extra charge I could not get the wireless internet to work with my computer.
Friendly and helpful staff is the main feature. The dining experience was good and staff very helpful at making sure you got what you wished for despite having no Italian. Seems to manage right degree of formality in the dining room yet it was relaxing with good food reasonably priced and seemed to be very child friendly. No TV with English in rooms - however had free (fast) WIFI in bedroom.
nice hotel. poor breakfast
Clean and warm rooms. Good value for money. Staff was great
with going out of season it was very quiet, just what we were looking for no
Great staff All good
The rooms were fantastic and the staff excellent, I would highly reccommend anyone to stay there.
The hotel appears to be newly built, and the rooms and interior ot the hotel are lovely, even if the colours in some bathrooms are a bit bold. The staff are friendly and spoke good English. This was the most expensive hotel stayed at in Italy, but was not the best value for money by any means. The breakfasts are tasty, but the selection not as good as some hotels; for example, only one type of cereal is available to choose from. Evening meals are essentially a fine dining experience and correspondingly very expensive (especially for Italy) for not a lot of food, even if overall the courses were delicious.
The staffs in the hotel are very kind and helpful. The room is clean. The spa close at 7pm, which is early for us and its facility is less numbers.
Impressed with the hotel and staff but personally find modern hotels a little souless and was expecting something a little more traditonal. Would recommend this hotel and will stay there again if in the area
Very personable and friendly Hotel, this was during the off peak season so not fully functioning menu wise etc but more than adequate.
It is situated in a very little village The bathroom was very little and did not smell very fresh in our room. The bathroom in our daughter's room was very good and large. The rooms near the street are rather noisy when the window is open. No airconditioning in the room so we had to sleep with an open window.
A very nice family run hotel with delicious food. Bossico is nicely situated just 30 minutes from Lago di Iseo. A perfect place for easy hiking and the place for a relaxing stay.
Wery kindfull staff (probably the owner). Clean. View was beautiful. Food->exellent.
clean, friendly and nice facilites
The resturant The out-dated rooms
Excellent breakfast :)
Beautiful setting, well kept. Very friendly and helpful staff. Excellent cuisine. Bathroom very tiny, with a microscopic shower. The room itself was very small.
Family room was spacious, staff very helpful (there was no TV in a room, but on request it was brought to our room). Breakfast was very solid. The hotel is near the church, so the bells rang every 15 minutes (except from 23 to 7 (from 11 p.m. to 7 a.m.)) and traffic noise starts spreading very early in the morning, therefore it is impossible to sleep well. Another minus that shower was without any curtain, so there was always wet in a bathroom.
location, friendliness of staff, great view
Very friendly and accomodating staff, where nothing was too much trouble. Excellent personal attention that comes with well run small hotels. The scenery is breathtaking especially the nearby park with views overlooking the lahe. The rooms don't have air conditioning and so were a little hot in the height of summer. Opening the windows was not an option as the hotel is situated right on a road and the traffic noise was worse than the heat (With the windows shut it was very quiet
Friendly staff. Magnificent views from bedroom and bathroom. Perfect location!! Would have preferred if single beds were wider as far too narrow &small, otherwise very good hotel for location and price. Friendly staff. Magnificent views from bedroom and bathroom made up for smal bed!
Staff went beyond expectations to help us. Dinner menu consisted of excellent local cuisine Room comfortable and all was clean and in oder. Would happily return - and recommend to others.
great place to stay as we were looking up relations in vervio had a problem finding the hotel from coming from south but rooms great easy walk to restaurants
Hotel is near center, there is not much to see (one restaurant open after 9.00 PM, some shops) but center is nice and you can enyoj it there. Old part of city is near so you can walk. Amazing view from my room: river, mountains and castle. I came after rain, in room there was wet floor. Nothing really important, but anyway.
It was comfortable and the staff were very helpful and friendly
Excellent staff (family members). They went out of their way to make our staying pleasant. The food also was excellent. Mostly nothing. I wish it had been a little closer to downtown. Nevertheless the staff was always willing and ready to give us a ride whenever we needed it.
excellent service and food.