Tirano is a good stop-over for the Stelvo Pass; hotel is central in Tirano, next to railway station Very noisy next to station, started at 5:30am. Room we had was basic, nothing like the elegant rooms in the internet gallery
The hotel had an excellent location in the main square next to the Bernina Pass train station, very good for those travellers doing the Bernina train ride. There was no food available after 8 p.m. anywhere.
It was the worst night in a hotel ever. We were in a room right next to the train station that was active all night. Neither of us slept at all.
The hotel is across the street from the train station, making it very convenient. The front desk does not open until 7:00 in the morning, so one cannot check out of the hotel to catch, say, a train leaving at 6:10. The floors are hardwood rather than carpeted.
The staff were pleasant and the restaurant (dinner) was good. Continental breakfast was fine. Very close to train station which was very convenient. Option to pay for secure parking was good. Ability to book a family room was good (double and bunk beds) but the room was in need of redecoration Mould on the bedroom and bathroom walls. Bedroom quite noisy due to water pipes from other rooms running through room walls.
The location was perfect! Right across from the train station! Perfect for catching an early morning train through the stunningly beautiful Bernina Pass. We had a wonderful dinner there and a great breakfast!!
Every thing was ok. None of my credit/debit cards would work; no other problems with cards during week away!
1,Morning buffet was wonderful! 2, Good location (just in front of the station) 3, Clean room and bathroom.
The warm and welcoming atmosphere. The convivial and exceptionally helpful staff, particularly teh restaurant staff who could not have done enough for us. They really went out of their way to accommodate our two young children at mealtimes.
We particularly liked the uniquely furnished suite and its quiet location. It was quiet, private and most comfortable. The reception staff were also very helpful to us as foreign language speakers and this was also very much appreciated.
warm atmosphere,gentleness and readiness to help from staff none
I liked the location and nearness to the train station for the Bernina Express. The staff spoke only a few words of English. The waitress/waiter were invisible and it took over 30 minutes to get water when they finally realized they had a customer. Very, very poor service.
The hotel service was professional and everything went very smoothly. Good breakfast, ok look. The hotel is a bit old and the equipment of the cheaper rooms little old and destroyed, but of for short stay.
Varied breakfast good for Italy! Had a room at the back of the Hotel it was a bit dingey.
the location of the hotel is great, it is what you expect from a 3 star hotel. It is simple and gives you what you want for a good price. Nothing special no luxury The towels are thin and the bathroom is small.
The hotel appears to be newly built, and the rooms and interior ot the hotel are lovely, even if the colours in some bathrooms are a bit bold. The staff are friendly and spoke good English. This was the most expensive hotel stayed at in Italy, but was not the best value for money by any means. The breakfasts are tasty, but the selection not as good as some hotels; for example, only one type of cereal is available to choose from. Evening meals are essentially a fine dining experience and correspondingly very expensive (especially for Italy) for not a lot of food, even if overall the courses were delicious.
The rooms were fantastic and the staff excellent, I would highly reccommend anyone to stay there.
Excellent breakfast :)
The resturant The out-dated rooms
Very friendly and accomodating staff, where nothing was too much trouble. Excellent personal attention that comes with well run small hotels. The scenery is breathtaking especially the nearby park with views overlooking the lahe. The rooms don't have air conditioning and so were a little hot in the height of summer. Opening the windows was not an option as the hotel is situated right on a road and the traffic noise was worse than the heat (With the windows shut it was very quiet
clean, friendly and nice facilites
It is situated in a very little village The bathroom was very little and did not smell very fresh in our room. The bathroom in our daughter's room was very good and large. The rooms near the street are rather noisy when the window is open. No airconditioning in the room so we had to sleep with an open window.
location, friendliness of staff, great view
Beautiful setting, well kept. Very friendly and helpful staff. Excellent cuisine. Bathroom very tiny, with a microscopic shower. The room itself was very small.
Wery kindfull staff (probably the owner). Clean. View was beautiful. Food->exellent.
A very nice family run hotel with delicious food. Bossico is nicely situated just 30 minutes from Lago di Iseo. A perfect place for easy hiking and the place for a relaxing stay.
Family room was spacious, staff very helpful (there was no TV in a room, but on request it was brought to our room). Breakfast was very solid. The hotel is near the church, so the bells rang every 15 minutes (except from 23 to 7 (from 11 p.m. to 7 a.m.)) and traffic noise starts spreading very early in the morning, therefore it is impossible to sleep well. Another minus that shower was without any curtain, so there was always wet in a bathroom.
excellent service and food.
Excellent staff (family members). They went out of their way to make our staying pleasant. The food also was excellent. Mostly nothing. I wish it had been a little closer to downtown. Nevertheless the staff was always willing and ready to give us a ride whenever we needed it.
Very personable and friendly Hotel, this was during the off peak season so not fully functioning menu wise etc but more than adequate.
Impressed with the hotel and staff but personally find modern hotels a little souless and was expecting something a little more traditonal. Would recommend this hotel and will stay there again if in the area
The staffs in the hotel are very kind and helpful. The room is clean. The spa close at 7pm, which is early for us and its facility is less numbers.
Not much. It is not far from the center of the town. There is own free spacy parking nearby. We were suggested to have dinner on arrival. There are 2 balconies in the appartments. You can see a piece of mountains from the window. Heating is ok if you transfer to "maximum" (set at "minimum" on arrival). Breakfast is adequate in terms of value for money. Parking entrance could be more "user-friendly" (now it is raised too hight), windows are not soundproof and the road is in front of the house, interior came from 80th, we'd prefer to hear "bongiorno" at breakfast instead of "self-service". Nothing really terrible but based on previous experience in that region for 85 euro per 1 night we expected more.
The hotel is great! The staff there are very helpfull.. We felt like home... we had a perfect time... No bad points at all!!!
we got a better room that what we paid for everything was ok
I absolutely recommend this hotel!!! Staff was always friendly and ready to satisfy all my requests, the traditional "Bergamo" food was delicious and I was really happy to find a very good selection of wine! My room was really comfortable and more than clean!!! The best value for money ever seen!!!! I'll definitely come again!!!!!!!!
Our stay was excellent, actually it was the first time that no problems appeared during our stay. Definetly I would like to stay there once again and recommend it for others. There was not.
We stayed in the hotel at the end of August. The room as well as the public premises were clean and well maintained. The hotel has private parking. In spite of location by the main road hotel the stay was quiet and relaxing. The hotel has a typical atmosphere of small mountaineous Italian pension. The restaurant in the hotel serves only to hotel guests, the menu needs to be ordered in advance.
Nothing was too much trouble for the hotel owner.Staff were polite and friendly,hotel and rooms were spotlesly clean and tidy
the staff the toilet constantly flushed!
Helpful staff, friendly, clean, close to slopes (beginners/intermediate), cheap resort, good and authentic food, minimal English spoken, beautiful views Some of the beds are uncomfortable. The walls are very thin. Bar partially manned
Excellent situation because next to the ski pist
Great breakfast, Kind personal, quiet close to the ski slopes. nothing!
The place was lovely, including the location. The staff were incredibly friendly and helpful. I would sincerely recommend this hotel and happily stay with them again.
staff were very friendly and helpfull (while there ) i stayed for 2 niights..2nd day hotel was completely closed.i only had access to my room.no staff available until 8 am the following morning.reception closed,bar closed ,no internet access available.
The hotel was clean & facilities were first class, staff were friendly and very helpful as far as our Italian vocabulary would allow. The hotel is in a quiet side road away from the sometimes noisy main road. Highly recommended.
Very very friendly staff. Very welcoming and accommodating
Staff very friendly. Gave us a lift to the ski slopes. Room very comfortable and extremely clean. anything.
The location was nice and the ski slopes were easily accessible by bus. The breakfast was delicious. The room was clean and comfortable.
Freindly, convenient and I'll be back!
Friendly staff, more quiet location compared to most of the nearby hotels. Perfect for mountain hiking or relaxing holiday on the countryside. A quite small hotel without so many facilities.
all of the staff spoke in english to me as I did not know a lot of italian. also cafe felix was nice which is attached to the hotel, be warned though, the cafe kitchen is only open for a short time during the day. so if you want to eat be on time. where do I begin? for the service of the hotel it is way to over priced. I have stayed in many hotels internationally and I would expect that for the money I payed, they would try to be more helpful when it comes to getting food. The restaurant never has specific times it will open, I went down for dinner 3 times and was told every time come back in an hour.
The room was beautifully presented and the food was very good. lack of the small comforts, ie tea making facilities in room, we had 1 shampoo to share amongst 3 of us. No extra blanket, provided.