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Breakfast was fine - not much else in the immediate area so recommend to have the hotel breakfast. Parking on site. Close proximity to internet centre and laundromat. Our room, a standard double, was very basic and dated, nothing like the website appears. The kitchenette advertised came with absolutely nothing to make it usable - no kettle, cups/plates, cutlery, cooking pans. Room maintenance was very sloppy - we had to ask for something every day - no toilet paper when we arrived, towels taken but not replaced every day. The reception staff however were very friendly and helpful and speak good English.
the underground parking was greatly appreciated the kitchenette area had no equipment thus unusable and the sink had a musty smell - not a problem overall.
Decent room for the price. Just a stop over night on the road so it fit the need. Long way off motorway to this location.
The hotel is located very conveniently, the secured garage is a great advantage, the staff was very friendly
Nice room, secure parking, friendly and very helpful staff. The hotel is clean, modern and has good facilities. Centrally located it was ideal for exploring the town and there are a good selection of restaurants nearby. The room was very hot and the fan provided did little to reduce the temperature. It was difficult to sleep. The room was very nice despite the heat.
The hotel staff was really very friendly and very flexible to help us, I was there with a van to move my son to Valence and using the parking lot eg. was not that easy...
Good location, close to center and highway exits. Very simple no-bullshit access to internet and parking. Room had a fridge and a stove, very useful if you plan to stay for a few days. Tight parking and budget-hotel shower, but other than that, no serious issues.
price parking lot is rediculous, too narrow making it very dangerous, lighting issues, parking spaces not well indicated (i.e. poor signage)
Good accomodation, clean, staff helpful, good location in valence.
Friendly personal, Excellent bed & pillows, Free WiFi, Parking closed at inner yard. Easy access to parking direct from the floors
Moder in the good sense of the word.
A most beautiful, stylish and comfortable hotel. Suberb service and wonderful food. One of the nicest rooms we have ever stayed in.
The dinner is excellent and the 3 stars worth. Staff is very kind and immaculate. Room is excellent. no
Maison Pic is on a rather drab street in Valence. Our room was large, bathroom was lovely. Prices were more than a grand hotel in London I would put it in the same class as Hotel de Ville group in the UK except the prices were obscene. 20euros for a bottle of still water from the mini bar. I found the restaurant overloaded with staff flitting here and there. Food was good but for a plate of lamb at 90euros it should have been amazing and it wasn't.I would not rate this hotel above average but with a totally exaggerated idea of its own importance. It is not in the same league as Le Manoir which serves much better food has more beautiful rooms and is considerably cheaper. Too many staff in the dining room. Food in my opinion was over salted. They did sya Anna Sophie was not on duty so perhap that is the reason. We found dining there not an experience we would care to repeat, it is all too articial and they seem wrapped up in their own importance.
The room was excellent: large enough and extremely clean. The safe had a problem and could not be used.
restaurant prices far too high. 13.90 eur for a curry consisting of 4 small pieces of chicken, a tablespoon of curry sauce and a lump of rice
good location close to motorway
Room stank of smoke
breakfast buffet + free wifi diner
Staff at reception very helpfull, rooms comfortable, The menu in the dining room could have been a bit more interesting, not a lot to choose from. The bar should have some one there all the time, really not very good. The person that did serve was very unfriendly, not a good person to be dealing with the public,
The rooms were very big and the bathroom were very nice. The parking was save and oposite the hotel was a petrol station. The service was good, too. It was a bit strange that fthe toilett and the bathroom were in two room. Some hairs of the guest before in the bathroom and some stains of glases on the badside table.
It's interior is rather old and in need of refurbishment. During breakfast the staff was already removing the breakfast and we had to ask several times to bring us some coffee and bread.
Good service and big room Smoking smell for a non-smoking room. Very disturbing
Excellent mood lighting in the room and food in the restaurant was 1st Class.
nice restaurant and good brakfast. free parking inside the hotel. position very closed to the motorway. nice view from the room.
Reception happy to change the room at our request. Excellent pool and nice gardens for relaxing with also shade.Convenient location for travelling on autotoute.Staff and service good.Liked the private terrace outside the room. First room offered was opening right onto the restaurant so no privacy at all. There were plenty of rooms available so this one should not have been given to us in the first place. Breakfast good, dinner pricy but ok and 1 magret between 2 was not very generous.
Staff, tv was not working, wc sepparate of bathroom
The staff were very freindly and helpfull and the food was good, as the menu was only in French the reception printed it in English for us.Very good None
The location was good, room was good (bit small, but clean). Hallways leave a bit to be desired in "decor". Restaurant ws great. Good access to the Motorways which was what we needed.
We appreciate dogs allowed
The standard of the bathrooms, they need some refurbishment.
Everything, professionaly run by excellent staff
There was nothing that I particularly liked about the hotel except possibly the staff were friendly enough. It was a little to far from the main moterway for our purpose. I know that there is a Campanile at Valence North and this is closer.
Staff friendliness, overall good quality of food, confort and cleanliness. The final bill is high.
Maybe the lcd tv in the room :) 1) The room was really small. That small that when sleeping I kept on pushing the light switch, the lights switched on in the middle of the night and I woke up like 5 times. I have slept very bad. 2) I booked a double bed and I have got a twin bed. 3) Breakfast until 9 am was a dramatic thing. I have been traveling a lot during the day before and I needed to sleep a bit more. When woke up I learnt it was too late for breakfast so I must have picked my car, go and search for a place to have a proper breakfast. That was not funny.
The food was good, the room very confortavble and clean and the location great as we were travelling north through France.
Good facilities for an overnight stop on the long drive to south of France, and at an excellent price. Friendliness of staff. Location near to a motorway junction.
Clean. Adequate comfort for overnight stay, tea and coffee facility. Dogs accepted. Strong smell of tobacco.
Easy to find. Breakfast good. Dinner menu confusing and food not great.
Nice location, good bed. Unprofessional staff, general (still common in France!) arrogance towards non-French speaking guests, expensive.
I just don't understand why a hotel cannot create something on the wall of the shower to fixate the shower head. Breakfast is meager.
Cleanliness of the room, friendly staff, conveninent location
Very friendly staff! Very good breakfast! The small kitchenette existing in the apartment was a really bonus (look for it hidden under a sliding door!)
Pleasant staff (although I was assigned a non-smoking room even after confirming at check-in that I wanted a smoking room). Decor is modern and clean. Hotel is quite new. Rate was fair. It's not clear what audience they are trying to serve. It's very much a residence hotel (long-term stay). Sparse room fittings (e.g., no tissue paper, plastic cups). Sound travels through floor. Mediocre breakfast. Location is in a parking lot mall a 15-20 min walk from any interesting part of down (and down a fairly noticeable hill). I would recommend only if you needed a long-term residence on the north side of Valence. In that case, it certainly seems better than others I have stayed in.
Free internet using LAN, working very well. Big room. Far from city.
Very helpful staff. Free internet 15% discount reluctantly given at a local grill restaurant Strong odour of dog or other animal in the room hotel is located at the ensd of a large commercial shopping area hence it is completely soul less, dull. It took three goes to get the 15% discount at the recommended restaurant
All were excellent
The staff is very friendly and helpful, the hotel is very nice, modern and open (the structure). The room is very romantic with red and black colours..! and the breakfast is yummy...! It's not walking distance from city center, we had to take a taxi everyday into town!!!!
Price Toilets not cleaned properly.Dirt build up above blinds where air intake from outside - never cleaned. That said everything else clean and bed comfortable. Location if without car difficult to access town.
Staff very helpful. Handy in mid france for trip home from Spain No bar or food in evening
the hours of the pool
Near the highway. Good restaurant. Nice swimming pool.
Location and easy access. Also having a restaurant nearby is a plus.
The cleanliness of the hotel, the free parking and WIFI.
Room was quite comfortable and hotel situation is perfect for travellers; 2 minutes away from highway. Wifi is free but quite poor.
The room was quite comfortable. An early breakfast was provided for a cycling group; when we asked could breakfast be provided for us we were told no. Given that there were a number of cycling groups (small and large) it would have made good business sense to accommodate all parties. Was disappointed that we were not given an option for breakfast - the satff very not very helpful during our stay.
Very cheerful and helpful staff, very good breakfast, clean premises, centre of town The combined shower/W.C./washbasin unit awkward to use safely as I have arthritis - so step into room too steep, no handle to hold - wet floor after showers. Another hotel we stayed at had the same set-up, as do cabins on ferries. It would be nice to know these things before booking. For one night and a cautious approach, it was ok
Well-located, easy to find, quiet (although it's very close to the central railway station), clean. The room is small. The breakfast is a standard (i.e. poor) continental one
The hotel was clean and quiet,and in an excellent location with friendly and efficient staff.My bed was very comfortable and the room well equipped. Room very cramped, Continental breakfasts rather poor
to open a window. No drawers in bedroom.
location very basic, was prepared to pay more but no other choices in this area
Clean, tidy room; friendly and helpful staff Noise from street
Very friendly on reception. Layed on breakfast early for us. Bathroom on the very small side!
Very helpful staff, changed my sister's room very quickly and willingly because of smoke smell and she is asthmatic. All reception staff gave advice as needed and spoke English sufficiently and with confidence. Friendly too. None
Central location No parking, bare and stark, very small bathroom in the double room
Budget hotel. Perfect location beside train station.
A basic hotel, staff always friendly and efficient. Bit close to the railway, but I knew that from previous visit and accept that.
Good location and easy access from motorway. Comfortable simple accommodation with helpful staff and good restaurant.
i liked the staff, they were very friendly and helptul.
Used the hotel as an overnight stop en-route to uk from Spain. Hotel was easy to find. The reception staff were very friendly and helpful, there was a good buffet style breakfast. Free wifi and secure parking were added bonuses.
We stayed at this hotel a few years back and did not think very highly of it then it had not improved , the lighting was awful the room very cramped see above
Good clean room with free wifi. Restaurant closed on a Saturday night.
Just what we needed after a long drive- comfortable room, excellent restaurant and very friendly staff. We were so pleased we stayed at the hotel on our homeward trip. No
good and safety parking
convienient stop off the motorway..good price..would use it again
We were very disturbed by the noise from the outside people on the patio either having a drink or a smoke. It was not that they were rowdy but their voices echoed badly..
Receptionist extremly nice. Able to speak 6 languages, very helpful.
Clean, basic faciliries, economical travelling through France on way to/from holidaying in France.. No restaurants in near vicinity - having driven hundreds of miles already, still necessary to drive to restaurant for evening meal!
The hotel was conveniently situated for us, however our experience was negative for the reasons I have mentioned in the next section. Arrived at 21:00hrs and was unable to open gate, wrong pin code supplied. Unable to check in, automatic check in machine was not working. Someone finally got in touch with a member of staff who came back to the hotel and checked us and a whole bunch of other people in. Finally got into our room 1.5hrs after arriving at hotel. All this was after a 10hr drive so we were anxious to get into our room to rest.
Breakfast werw poor
What you pay is what you get: a small, not very comfortable room with tiny bathroom facilities. However, if you are just traveling through, it is good enough.
Its easy to find, and near the highway rooms smell tobaco
Thanks for Late Check-in service.
clean sheets and clean bathroom the ''breakfastroom''.
The hotel was exactly what I expected, small, efficient, clean and tidy. All necessary facilities were sufficient for a short stay.
Lcation excellent for centre and restaurants. Secure car parking. Family room large if a little tired, but then it is an old city centre building and not a 5*.
This hotel is in the old part of Valence and it was lovely being able to wander the streets. The hotel was good and had a very, very popular restaurant attached to it with great food and staff.
Safe parking place. Needs some updating.
Hotel staff are kind and service-oriented. They tried to help me with a problem I had with the rental car, even if they were not obliged to. Reception is unattended (and door closed) when you arrive late. It would be good that this is indicated in your reservation confirmation, so that guests know is better to call the hotel when you expect late check-in.
The restaurant next door was excellent,I believe it was owned by the hotel which was unbelieveable as the Hotel was so poor. The Hotel was badly in need of a coat of paint,in fact a complete reform would be in order.
Very efficient & helpful English speaking reception lady. Comfortable bed. Clean. Quiet. Good location for train station and town centre. We also liked the old fashioned nature of the place, but that suited us old fashioned people! We did not try the breakfast because we left early in the morning. Would definitely consider if in Valence again. Please note the author info is not quite correct, it should say booked one double and one single room. We didn't find anything, but could envisage it would not suit the seeker of the "boutique luxury/4or 5 star" style of hotel.
a good clean hotel no
very friendly and helpfull staff
It was in a central position. It has a useful carpark nearby. The area was quiet. The bathroom was quite big and the water pleasantly hot The carpet was a bit old and blinds could not be opened to get fresh air.on the wall the room looked a bit old.
I has late for check in and reception waited for me for 2 hours and was so friendly when I arrived. She even helped me to park my car outside, taken care of me in a wondeful way. I have never received this treatment before.