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The staff were helpful and the food was pretty good
fair price for a hotel in the middle of nowhere but close enough to Toledo beware of the restaurant. We had the menu del dia which was inedible
All the staff were bright and cheerful. The food was lovely in the bar was lovely. There were a few flies buzzing about.
clean rooms, free parking space, free internet, airco, friendly staff far from Toledo, breakfast wasn't much (in cafeteria next door)
the staff the walls were too thin, the hotel was too noisy
Clean and comfortable at a reasonable price. Helpful staff.
brand new hotel, great comfort, wonderfull value for money
very poor restaurant
The hotel was an oasis in the middle of a very rural area and exceeded my expectations when arriving in the area. Staff were very polite and helpful and the room was modern and comfortable. The cost of dinner in the restaurant did not represent value for money.
The bar hostess was particularly pleasant and helpful. She made the stay for us a unique experience. Range of type of food was good. Need a swimming pool in summer. Spa is too hot in the current weather. More tourist information wouldbe helpful - maps and lists of attractions. We completed a written survey and left it in the room.
Clean, courtious. Excellent restaurant. Ample parking. Too hot! Air conditioning set too high.
I really enjoyed my stay. Decor is sharp but comfortable. Sauna got hot (92C). Took mere seconds to get on free open wifi. Great price. I can see why the walk from the metro would be a consideration if you had lots of luggage, but I didn't and it's not too far.
Nice staff and pleasant surrounding. They offer discounts to the spa and "parque arquiologico".
Excellent place to stay outside of Madrid (with a car). The price was right, it was clean and quiet, and the village of Navalcarnero is a delight to boot. I am very pleased that we stayed there instead of the center of Madrid (actually, we didn't even bother with Madrid itself on this trip.) By the way, we don't understand the comments from people who had trouble finding the place, as it is located directly next to the highway, right under a huge sign saying its name. It would be difficult not to find it. nothing
Parking facilities Located close to the highway. Very hard to find it. The address on the Booking.com-site was impossible to find — even with a GPS.
No breakfast buffet included
Hotel staff were very friendly and helpful. The person on the front desk during the night was not able to answer my questions regards a taxi as he was not able to speak english. There was no information in the room about local points of interest including resturants etc.
Good service. It was say air-conditioned and wifi for entire hotel. But wifi not working until we change another room. Air-condition was not working and reception told us under repairing. We have to enjoy the noisy melody from the street all night.
Easy to find. Air-condition broken, No wifi in room until we change.
Halfway between Toledo and Madrid on good bus route to be able to visit both places.
Poor food amenities, no-one spoke English
unfortunately we had a terrible experience because they lie you flat in your face... its basically a big scheme to atract you there and then start charging for stuff. Plus its a dangerous place, poorly maintained. The shower glass door fell on top of my mother causing her pain and fear. we were very frustated to learn that there was no manager or director responsible so they did nothing about the pool or the shower...in the last moment try to offer us a water circuit at the spa when we were leaving the ciity, so no use to it. shame shame shame... get out of there DO NOT STAY AT THIS HOTEL. There`s no pool at all at the hotel, as oppose to the welcoming picture which is what it seems to be a very nice pool. It turns out that there is a spa next door, and they claim to have `nothing` to do with the hotel whatsoever, and they have such pool, which is nicely charged for. Plus the hotel is poorly maintained, a dangerous place to be. NO NO NO, it doesnt work ...
24 hour reception the mattress was far to hard and very uncomfortable
HIgh standard and nice rooms. Easy to find and well located for visiting companies in the Mostoles area
The hotel was very clean and easy to get to location wise Breakfast was very poor and we booked a double room and recieved a twin room for duration of stay, hotel staff were not friendly or welcoming at all. Also we tried to order food in the bar at 8 O clock on a Sunday night and we were told Kitchen was closed , menu's were still on table and food was still coming from kitchen.
Friendly staff, clean and tidy rooms
The address on the data on the hotel is not the actual street and directions were not very clear.
The extreme helpfulness of the staff when I had lost my medication.Nothing was too much for them