Pros (+) Great customer service, quick check in.
Cons (-) Bed was sooooo hard I swear it was cardboard
3 stars
Empire Landmark Hotel
Provider
Provider for Empire Landmark Hotel
Provider for Empire Landmark Hotel
Provider for Empire Landmark Hotel
Overview
Set in Vancouver, The Empire Landmark Hotel is a five-minute walk from Robson Street and offers a sauna. It provides 3-star accommodation and views of the city.
This award-winning hotel offers family facilities, such as babysitting/child services. Those staying at the property have access to express check-in/check-out, around the clock reception and a meeting room. Recreational facilities at the hotel include a hair salon, massage services and a beauty centre.
Rooms at The Empire Landmark Hotel are contemporary and offer movies-on-demand. They all include wireless internet access and tea and coffee making facilities.
The Empire Landmark Hotel's in-house restaurant, Cloud 9 Revolving Restaurant and Lounge, is a popular place to have a meal. A selection of dining options are also available in the area.
The hotel is conveniently set in Fraser Valley Wine Region, making it easy for guests to sample the region's specialties. Inukshuk, Christ Church Cathedral and Vancouver Art Gallery are a brief stroll away.
Latest deals for Empire Landmark Hotel
Amenities at Empire Landmark Hotel
- Restaurant
- Room service
- Business center
- Meeting/Banquet facilities
- Wi-Fi
- Spa
- Laundry service
- Laundry facilities
- Express check-out
- ATM on-site
Services and conveniences
- ATM on-site
- Room service
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
- Smoking rooms available
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
Things to do
- Beauty salon
- Gift shop
Basics
- Wi-Fi
- Air-conditioned
Spa
- Sauna
- Spa
Dining
- Restaurant
General
- Storage available
Health and safety
- Safe
Family friendly
- Babysitting or child care
Reviews of Empire Landmark Hotel
7.3
Good
531 verified ratings
Wonderful
111
Very good
89
Good
144
Okay
72
Fair
74
Mediocre
15
Poor
26
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel. However, many reviews pointed out issues with cleanliness, outdated bathrooms, and additional charges for amenities like Wi-Fi. Overall, the hotel offers good value for the price, but improvements are needed in maintenance and cleanliness.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
7.4 out of 10
254 reviews
7.2 out of 10
3 reviews
7.1 out of 10
55 reviews
All reviews
Cons (-) Found the restaurant staff rude and bathrooms very dated and dirty.
Cons (-) No facecloths given in rooms. Have to pay for wirless in room.
Pros (+) The view
Cons (-) Everything else.
Cons (-) Staff not helpful. We paid extra for a king or queen, but were told that there was no guarantee that we would get one. Took two hours for front desk to send up a single glass.
Pros (+) 1- Location: Downtown area. Close to convention center and different restaurants and shopping areas 2- Beautiful view
Cons (-) 1- Internet is not free and is of poor quality. 2- Old and dusty rooms
Pros (+) Location, location, location. Solid location near bus lines, and tons of shops and eateries. Staff was friendly and polite. Solid place for deal.It's a good hotel for location and saving money, nothing more. I was looking for a bed to crash, in a good location for minimal money. No frills or extras and that's what I got.
Cons (-) Free parking would have been nice. The wifi is so slow it's unusable. You can totally tell it's an old building. Dirty, kind of run down. Could tell it was previously a smoking hotel.
Pros (+) Service-location
Pros (+) The location is the only easy and convenient part of the empire landmark
Cons (-) The rooms were dingy and kinda gross. It seems like the day to day cleaning is done decently but the general upkeep and overall appearance was not appealing. Also, the staff didn't seem to care much about the complaints and the hotel in general seemed to be more interested in taking care of tour groups then anyone else
Pros (+) Central location, fair price, great value.
Cons (-) Rooms were a bit dated, but I went in expecting this based on other reviews.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Empire Landmark?
Guests often praise the comfortable beds at Empire Landmark, ensuring a restful night's sleep during your stay.
Is parking available at Empire Landmark?
Empire Landmark offers convenient parking facilities, providing ease and peace of mind for guests with vehicles.
What can I expect from the food quality at Empire Landmark's Cloud 9 Revolving Restaurant and Lounge?
The Cloud 9 Revolving Restaurant and Lounge at Empire Landmark is known for its delightful dining experience, offering a variety of delectable options to satisfy your palate.
How is the cleanliness maintained at Empire Landmark?
Empire Landmark takes pride in maintaining high standards of cleanliness throughout the hotel, ensuring a pleasant and hygienic environment for all guests.
What is the level of customer service like at Empire Landmark?
Guests consistently appreciate the attentive and friendly customer service at Empire Landmark, ensuring a welcoming and enjoyable experience throughout your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Room Selection
Some guests recommend booking a room on higher floors for stunning city views, especially during the evening when the city lights are spectacular.
Nearby Attractions
The hotel's proximity to the Vancouver Art Gallery, Bill Reid Gallery of Northwest Coast Art, and Inukshuk makes it convenient for art enthusiasts and those interested in cultural exploration.
Dining Experience
Consider trying the in-house Cloud 9 Revolving Restaurant and Lounge for a unique dining experience with panoramic views of the city. However, some guests suggest exploring the diverse dining options available in the surrounding area.
Family-Friendly Services
Families with children can take advantage of the babysitting/child care services offered by the hotel, allowing parents to enjoy some leisure time.
Accessibility
The hotel provides increased accessibility, making it suitable for guests with mobility concerns. However, some guests recommend confirming specific accessibility requirements before booking.
Sauna and Spa
Guests looking for relaxation can make use of the sauna and spa services available at the hotel, providing a rejuvenating experience after a day of exploring the city.
Express Check-in/Check-out
Opt for the express check-in/check-out service to save time, especially during peak seasons when the hotel may experience higher guest traffic.
Room Amenities
While the rooms offer movies-on-demand and wireless internet access, some guests suggest checking the condition of the in-room facilities upon arrival to ensure a comfortable stay.
Meeting Facilities
Business travelers can utilize the meeting room and business center, which are convenient for hosting professional gatherings or conferences.
Local Wine Region
The hotel's location in the Fraser Valley Wine Region provides an opportunity for guests to explore and indulge in the region's wine specialties, offering a unique experience for wine enthusiasts.
Location
1400 Robson Street, Vancouver, BC V6G 1B9
What's nearby
- Robson Street0.4 mi
- Vancouver Art Gallery0.6 mi
- Vancouver Convention Centre0.6 mi
- Waterfront Station0.9 mi
- Vancouver Aquarium0.9 mi
- Canada Place0.9 mi
- Vancouver Harbour Centre0.9 mi
- Central Library0.9 mi
- Stanley Park1.1 mi
- BC Place Stadium1.1 mi
- Rogers Arena1.2 mi
- Chinatown1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Empire Landmark Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Empire Landmark Hotel
Nearby hotels and places to stay
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See most recommended stays in VancouverGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Vancouver Coal Harbour |
Distance to airport | 0.7 mi |
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