Guest reviews
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Overall Rating
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9.7 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "Near to public transport , according to 100%." 9.5 "95%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.3 "Easily accessible by car , said 93%." 9.5 "Great parking , according to 95%." 10.0 "Good access to the airport , said 100%." -
9.5 "World class service."9.7 "97% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 10.0 "100% said theconcierge service was amazing ." -
8.4 "Breakfast is good."
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6.7 "Average amenities."5.4 "54% thought the
building was acceptable ." -
6.3 "Average value."6.7 "
Breakfast prices were ok , according to 67%." -
4.9 "Rooms are not good."4.6 "54% said
rooms were small ." 4.5 "55%complained about the bathroom ." 2.9 "71% didn't like theuncomfortable beds ." 2.2 "78% thought they werepoorly maintained ." 4.4 "56% hadproblems with the shower ." 2.9 "For 71%, therooms looked old ." 4.0 "60%criticized the small bathroom ." 3.3 "Air conditioning was criticized by 67%." 4.6 "54% wereunhappy with the view ." 0.0 "100% thought thetv was sub-standard ." 3.0 "70% wereunsatisfied with the kitchenette ." -
4.6 "Internet is poor."4.3 "57% said the
wifi quality was bad ."
Overall Rating
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9.8 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "Near to public transport , according to 100%." 9.3 "93%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Good access to the airport , said 100%." 9.6 "96%liked the proximity to shopping ." -
9.6 "World class service."9.8 "98% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." -
8.5 "Breakfast is good."
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6.8 "Average amenities."5.6 "56% thought the
building was acceptable ." -
6.4 "Average value."
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4.7 "Rooms are not good."4.6 "54% said
rooms were small ." 4.2 "58%complained about the bathroom ." 2.9 "71% didn't like theuncomfortable beds ." 2.0 "80% thought they werepoorly maintained ." 3.9 "61% hadproblems with the shower ." 2.5 "For 75%, therooms looked old ." 3.0 "Air conditioning was criticized by 70%." 4.0 "60%criticized the small bathroom ." 4.0 "60% foundproblems with the furniture ." 4.9 "51% wereunhappy with the view ." 0.0 "100% thought thetv was sub-standard ." -
4.6 "Internet is poor."4.2 "58% said the
wifi quality was bad ."
Overall Rating
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9.7 "Terrific location."9.9 "99% thought it was
easy to get to the train station ." 10.0 "Near to public transport , according to 100%." 9.3 "Easily accessible by car , said 93%." 8.2 "82%liked the proximity to sightseeing ." -
9.3 "World class service."9.6 "96% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." -
8.0 "Breakfast is good."
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6.4 "Average amenities."5.4 "54% thought the
building was acceptable ." 6.7 "67% said thearchitecture was not spectacular ." -
6.0 "Average value."
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5.4 "Rooms are ok."
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5.1 "Internet is average."
Overall Rating
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9.7 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
9.5 "World class service."9.8 "98% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 9.5 "95% said thereception staff was great ." -
8.5 "Breakfast is good."
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6.6 "Average amenities."5.3 "53% thought the
building was acceptable ." -
6.1 "Vibe was decent."
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4.9 "Rooms are not good."4.8 "52%
complained about the bathroom ." 4.6 "54% saidrooms were small ." 3.1 "69% didn't like theuncomfortable beds ." 4.6 "54% hadproblems with the shower ." 2.3 "77% thought they werepoorly maintained ." 4.5 "55%criticized the small bathroom ." -
4.8 "Internet is poor."4.5 "55% said the
wifi quality was bad ."
Recent reviews
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7.7review from
Hotel Abbazia is just two minutes away from Santa Lucia train station, and the Ferrovia vaporetto (water bus) station is even closer. You can catch a ride on the vaporetto from there any time day or night to San Marco or anywhere you want, or you can just cross the "Ponte dei Scalzi" on Canal Grande and walk your way from there. The hotel entrance is tucked away inside a small alley, and you might have to ask for directions if it is your first time in Venice, but it should be easy for you to find. As for the hotel itself, it is really a charming hotel, and the staff, lead by the manager Alvise Vianello, are the friendliest and most charming staff you would ever counter. The are welcoming and accommodating that you'd feel right at home when you are there. The room itself was very nice and well maintained, it is of a good size, and has all the needed amenities. The bathroom was also clean and of a good size. The hotel also has Wi-Fi and it's free of charge for the guests. The breakfast was basic, and actually was of the widest varieties that we've experienced in our 6 cities Italian adventure, but again, breakfast is not exactly Italy's biggest export. We loved our stay in the hotel Abbazia, and we loved the kindness of its staff, and if we ever went back to Venice, I'd make sure to stay there again. The shower handler was broken, but it was not really an issue for me.
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7.3review from
The hotel is perfectly located (close to the train station and to the bus station, making it convenient for a city-trip) and on walking distance from the city-centre. Staff is quite helpful and very nice.
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8.0review from
The hotel staff were wonderful-extremely friendly-they treated us like we were at a five star hotel-they took our bags to our rooms and any time we needed anything they brought it to our room immediately, I Love this hotel.The Breakfast was super! The location is just a quick 2 minute walk from the train station. they even told us a back way to get there so that we didn't have to use the stairs in front of the train station. I was travelling with my freinds and my mother and we had a blast. Mirko at the front desk was so great-we all want to go back to just to see him-well and to shop too! You must stay at this hotel! The newer the rooms-the supperior ones-are beautiful-wood beams on the celing and a jucuzzi tub . super hotel They do not have elevators-I was travelling with my mother who could not go up and down stairs , But they made wonderful accommodation for us and gave us a bigger room on the bottom floor.
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7.7review from
The building archetecture suggested it had been a part of a monastery joined to a large church nextdoor with lots of bells. The bells do ring. The hotel has a beautiful courtyard that our room looked onto. The room was clean and nicely furnished. Your information should note the hotel does not have an elevator. Hotel staff carries luggage to your room, however.
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7.3review from
Staff at front desk very helpful and friendly the breakfasts! Hard-boiled eggs were soft-boiled and surprised many guests when they cracked them open. Croissants were burnt, coffee was put out in glass pitcher, not heated and tables were cleaned very slowly, a real disappointment.
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2.8review from
We were promised that the bathroom door would be fixed and this never happened which was dissappointing.
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5.6review from
staff were helpful and efficent, the location was excellant to train station etc. breakfast room could be cleaner,bedroom needed to be dusted more attention to detail required
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5.2review from
The reception staff were fantastic.
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7.6review from
Friendly and helpful staff, somewhere to leave your bags before and after your stay, small courtyard garden, excellent location close to the station, sound of the nearby monastery bells, reasonably priced drinks in the very comfortable bar No
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6.4review from
Friendly staff, we stayed there to be near the bus / train station for an early start. Clean comfortable rooms.
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7.7review from
Hotel Abbazia is just two minutes away from Santa Lucia train station, and the Ferrovia vaporetto (water bus) station is even closer. You can catch a ride on the vaporetto from there any time day or night to San Marco or anywhere you want, or you can just cross the "Ponte dei Scalzi" on Canal Grande and walk your way from there. The hotel entrance is tucked away inside a small alley, and you might have to ask for directions if it is your first time in Venice, but it should be easy for you to find. As for the hotel itself, it is really a charming hotel, and the staff, lead by the manager Alvise Vianello, are the friendliest and most charming staff you would ever counter. The are welcoming and accommodating that you'd feel right at home when you are there. The room itself was very nice and well maintained, it is of a good size, and has all the needed amenities. The bathroom was also clean and of a good size. The hotel also has Wi-Fi and it's free of charge for the guests. The breakfast was basic, and actually was of the widest varieties that we've experienced in our 6 cities Italian adventure, but again, breakfast is not exactly Italy's biggest export. We loved our stay in the hotel Abbazia, and we loved the kindness of its staff, and if we ever went back to Venice, I'd make sure to stay there again. The shower handler was broken, but it was not really an issue for me.
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7.3review from
The hotel is perfectly located (close to the train station and to the bus station, making it convenient for a city-trip) and on walking distance from the city-centre. Staff is quite helpful and very nice.
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7.7review from
The building archetecture suggested it had been a part of a monastery joined to a large church nextdoor with lots of bells. The bells do ring. The hotel has a beautiful courtyard that our room looked onto. The room was clean and nicely furnished. Your information should note the hotel does not have an elevator. Hotel staff carries luggage to your room, however.
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7.3review from
Staff at front desk very helpful and friendly the breakfasts! Hard-boiled eggs were soft-boiled and surprised many guests when they cracked them open. Croissants were burnt, coffee was put out in glass pitcher, not heated and tables were cleaned very slowly, a real disappointment.
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7.6review from
Friendly and helpful staff, somewhere to leave your bags before and after your stay, small courtyard garden, excellent location close to the station, sound of the nearby monastery bells, reasonably priced drinks in the very comfortable bar No
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2.8review from
We were promised that the bathroom door would be fixed and this never happened which was dissappointing.
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5.6review from
staff were helpful and efficent, the location was excellant to train station etc. breakfast room could be cleaner,bedroom needed to be dusted more attention to detail required
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5.2review from
The reception staff were fantastic.
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6.4review from
Friendly staff, we stayed there to be near the bus / train station for an early start. Clean comfortable rooms.
