Pros (+) Large Clean rooms made this the perfect stay.
Cons (-) Breakfast closed a bit early for my lazy sleepy kids.
3 stars
Hotel Indigo Chicago - Vernon Hills, An IHG Hotel
450 North Milwaukee Avenue, Vernon Hills, IL 60061, United States
Vernon Hills, IL
See location+1 847 918 1400Photos of Hotel Indigo Chicago - Vernon Hills, An IHG Hotel
Overview
Close to local attractions and businesses, the Hotel Indigo Chicago Vernon Hills hotel is perfect for any trip, business or pleasure. To put it plainly, our rooms are “huge,” each with its own sitting area, and our staff is passionate about providing each and every guest with personalized service. The nearby Cuneo Mansion and Gardens serve as inspiration for our hotel’s artwork, and the whole space evokes an upscale feel, with a front desk that occupies a two-story lobby: expansive, but not at all unwelcoming. The indoor heated pool is relaxing, and our martini bar serves up 25 special versions of the cocktail.
Latest deals for Hotel Indigo Chicago - Vernon Hills, An IHG Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Indigo Chicago - Vernon Hills, An IHG Hotel
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Pool
- Heated pool
- Indoor pool
Things to do
- Golf
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hotel Indigo Chicago - Vernon Hills, An IHG Hotel
8.2
Very good
426 verified ratings
Wonderful
213
Very good
79
Good
44
Okay
20
Fair
29
Mediocre
7
Poor
34
Summary of reviews
Guests say
Guests appreciated the good location and some aspects of the decor, but many expressed dissatisfaction with the cleanliness of the rooms and the professionalism of the staff. The hotel is showing signs of age, and noise levels were a common complaint. Overall, while some enjoyed their stay, others felt it did not meet their expectations, particularly regarding service and maintenance.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
256 reviews
7.7 out of 10
108 reviews
9.2 out of 10
1 review
7.3 out of 10
5 reviews
All reviews
Pros (+) The hotel was very clean and people were friendly .
Cons (-) The cost of the room was pretty high for one night but not too bad .
Pros (+) Room layout, no carpet on the floors (less allergies and overall cleaner) modern feel. A/c worked well and was very quiet. Overall the hotel was very pleasant.
Cons (-) Shower faucet was loose and almost falling off, towel hanger fell off from only the weight of a towel.
Cons (-) Stayed for 3 nights during which the TV reception was not fixed, although I (and others) reported it upon check-in. Fitness room is smelly.
Pros (+) The hotel was great with a nice restaurant and bar. The staff in the restaurant and bar were fantastic, extremely nice folks.
Cons (-) We had to get an accessible room since my wife is in a wheelchair. The room was very nice and clean and had a roll in shower. The only thing we did not like about our room and hotel was the fact that the bed was pretty darn small. It wasn't even a queen size bed. They should probably think about putting a larger bed in the accessible rooms. That's my only complaint about the Hotel Indigo. Everythi...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
Guests have praised the hotel for being super clean, and the staff has been observed to be very observant and accommodating, ensuring a clean and comfortable environment for guests.
Is the hotel staff friendly and accommodating?
The staff has been described as very friendly, kind, and accommodating, providing a welcoming and pleasant experience for guests.
How are the hotel beds?
Guests have found the beds to be comfortable, ensuring a good night's sleep during their stay.
What are the dining options like at the hotel?
The hotel offers a restaurant and bar with a relaxed atmosphere, and guests have appreciated the convenience of having a snack bar available.
Is parking available at the hotel?
The hotel provides private parking, ensuring convenience for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, so if you're traveling with a furry friend, you can request pet-friendly accommodations.
Check Room Amenities
Some guests noted that the rooms lacked certain amenities, such as microwaves. It's advisable to check the room amenities beforehand and request any necessary items.
Be Mindful of Bathroom Size
Several guests mentioned that the bathrooms were small and some experienced issues with hot water in the shower. Consider this aspect when booking.
Take Advantage of the Pool
Guests appreciated the indoor pool, although some mentioned that the water temperature was not consistent. It's a good idea to check the pool facilities and temperature before planning a swim.
Consider Noise Levels
Some guests noted that the walls were thin, leading to sound traveling easily between rooms. Light sleepers may want to consider this when choosing a room or bring earplugs.
Check Breakfast Options
While some guests found the breakfast limited, others were disappointed by the additional charges for breakfast despite expectations of it being included. It's advisable to clarify breakfast options and any associated costs.
Inquire About Nearby Attractions
The hotel's proximity to local attractions and transportation options was praised by guests. It's worth asking the staff for recommendations on nearby places to visit.
Confirm Accessibility Needs
The hotel offers increased accessibility and wheelchair-accessible facilities. Guests with specific accessibility requirements should confirm the availability of suitable accommodations.
Address Any Concerns Promptly
If you encounter any issues during your stay, such as cleanliness or maintenance concerns, it's recommended to promptly notify the staff, as they have been responsive to guest feedback in the past.
Location
450 North Milwaukee Avenue, Vernon Hills, IL 60061
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Indigo Chicago - Vernon Hills, An IHG Hotel
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $99 |
Average price (weekend night) | $109 |
When to book a room at Hotel Indigo Chicago - Vernon Hills, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Vernon HillsGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 17.7 mi |
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