Vernon Hills Hotels

Location and price

No coffee machine in a room, no glasses in a room.

Friendly staff, clean rooms, decent breakfast.

Simple. Nothing over the top, just an ok place to stay ,Simple. Nothing over the top, just an ok place to atay

I waited at front desk for 40 minutes to get keys to my room

Large Clean rooms made this the perfect stay.

Breakfast closed a bit early for my lazy sleepy kids.

The hotel was very clean and people were friendly .

The cost of the room was pretty high for one night but not too bad .

The rooms are VERY clean and the decor is updated in the room. There is a free breakfast in the morning with a waffle station, cereal, bananas, toast and juice. There are also small cinnamon rolls (the microwave kind from the store).There is a washing machine on site as well.

The beds are older and not very comfortable. They could raise there rates by 15 dollars a night if they had newer beds, but I know that is an expensive investment for a hotel to make. They really have done a nice job at this property and I would highly recommend it for someone on a budget who needs a stay in the area.

The rooms had been completely renovated since we stayed last year. New furnishings, carpet, paint. No smoking facility. Clean and fresh. Great, friendly accommodating owners. Inexpensive. ..but not cheap. Would definitely recommend.

Generally clean, spacious room. Close to our family events, and convenient to other businesses and services. Helpful staff.

Loud guests in the hallways late on Saturday night. (Teens celebrating team losses or wins, I'm guessing.) Electricity went off for a while on Saturday morning, which confused a lot of us, including the staff. I agree with previous comment suggesting fridge in room.

Comfortable room, especially the bed. When my keycard didn't work, the staff sent someone to bring me a new one (instead of making me drag my stuff back downstairs). Good breakfast with many options.

A fridge in the room would be nice. A bit noisy with parking surrounding the hotel. The workout room is small, not much room around the treadmill, though it wasn't crowded either.

The rooms were spacious and clean. Nicely decorated and updated.

Desk staff needs to be more proactive and better at follow through. Two occasions-left a room key for someone at the desk and staff 'lost' it. Light fixture IN the pool fell out and floated around in the pool. 15 minutes and still no one came To deal with it. That could have been a serious safety issue.

The room seemed bigger than other hotels. The lobby and hallways were spacious and looked 'fancy' for lack of better term. Indoor pool was nice. Enjoyed that hot entrees provided at breakfast (eggs, buscuits/gravy, waffles).

There wasn't a hot tub. The breakfast area (not the sitting area, but where the food is), seemed small and crowded. Food was good though. Overall, 2 thumbs up. Would definitely stay again.

This hotel has been freshly updated, lobby, hallways and room were very modern. Rooms were clean, pool was clean. The breakfast was the best included breakfast I have had in a hotel.

There wasn't anything really bad. One gripe was the front desk person at checkout, wasn't really friendly.

guest services bought us an extra pillow.

It wasn't great but it wasn't terrible either.

EXCELLENT STAFF, EXCELLENT RESPONSE TO ANY REQUEST. DELICIOUS COOKIES WERE A NICE TOUCH IN THE LOBBY. AS WELL AS THE COFFEE.

NOTHING , EVERYTHING AS GREAT, AND YES I WOULD BOOK AGAIN WHEN IN AREA.

Clean, new, fresh, great shower, great staff. Dinner in lobby restaurant was very good and reasonable. Free cookies were a nice touch. There is also a little store in the lobby to get smaller food items and forgotten travel items. I am a huge stickler for smells and this hotel smells great!

Very minor: beds were not real comfortable and not sure why. They are adjustable but I had a sore back in the morning. No free breakfast, although they have a very nice casual restaurant in lobby. Breakfast buffet was around $12 I think. For kids it was $5.99 I think. They had a cold bar breakfast option for a lower price. We ate dinner there and it was really good and fairly reasonable.

My son and I came with our dog for hockey showcase. It was close to the rink, food, shops, highway and forest preserve was a bonus! I was able to walk dog safely and go for a run. Hotel was clean and staff were very friendly and helpful.

I love Residence Inn. The rooms are always clean and comfortable and the staff is very friendly and helpful.

Room, location for my needs

No breakfast

I loved that it was clean - work out room - a place to do laundry free - free coffee a little store - it had all the conveniences and more than you would expect staying away from home

Clean, excellent customer services, elegant & nice bar

No microwave or fridge in the unit.

It was average

The hotel is under construction. The paint smell was awful. The manager was sarcastic and was not willing to accommodate my needs initially. He was argumentative when I told him that it was not stated that the hotel was under construction,

The hotel was close to my conference and saved me money. Was also close (via driving) to casual places to eat. Was quiet.

Hotel says it's being renovated and I did smell paint. My room was not renovated but was sufficient. Dead bug in middle of bathroom. Entry to hotel with decaying wood and overgrown a bit. Very few customers. May have once been thriving but not now.

There was blood in the toilet. That was the only bad thing...loved the room and everything else overall

Everything! I felt like I was at home.

Nothing.

Hotel experience and customer service was exceptional. Nice to see people that are pleasant and care.

Fantastic stay at this hotel. Room was super clean. Free breakfast was wonderful. They serve an actual hot breakfast and not just cold pastry. Coffee, hot tea and lemon/orange water were available at all hours and nightly chocolate chips. Loved it!!

I dont like full size beds and the pillows were awful. The ac unit didn't work well. And the walls are thin, lots of noise.

We've tried a few other hotels in the area and were greatly disappointed. This is our first choice over the last 10 years.

Breakfast room ambiance.

Room too small. Double beds inadequate. Rooms are super cluttered and small.

Clean and well decorated.

Very nice hotel, I'd say 3.5 stars. Nice suite type lay out. Breakfast was wonderful!

The beds did not feel supportive, felt like I was falling into it. Not your typical nicer hotel feel, no pillow top mattress. Felt worse than home.