Great hotel and friendly staff
2 stars
Fairfield Inn & Suites by Marriott Verona
Photos of Fairfield Inn & Suites by Marriott Verona
Overview
Fairfield Inn & Suites Verona features free Wi-Fi and an indoor pool, as well as a sauna. It also offers a 24-hour business centre, an express check-in and check-out feature and a 24-hour reception.
Fairfield Inn & Suites Verona has been recently refurbished and features laundry facilities, a car rental desk and meeting rooms. A gym can be readily accessed by those wishing to keep up their exercise regimes while travelling.
There are 93 rooms at Fairfield Inn & Suites Verona (New York), each providing all the essentials to ensure a comfortable stay. Hot drinks can be made with the provided tea and coffee supplies.
The hotel is within walking distance of Turning Stone Resort and Casino. It is also an easy car ride from Syracuse and Utica.
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Amenities at Fairfield Inn & Suites by Marriott Verona
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Adapted bath
- No smoking
- Pets not allowed
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Continental breakfast
- Coffee machine
General
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Indoor pool
- Sauna
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Things to do
- Hunting
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Fairfield Inn & Suites by Marriott Verona
8.6
Very good
255 verified ratings
Wonderful
137
Very good
44
Good
25
Okay
15
Fair
20
Mediocre
4
Poor
10
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly staff, with many highlighting the cleanliness of the rooms and the convenience of the shuttle service. However, there were complaints about the pool being closed without prior notice, issues with bed comfort, and some felt that the value for the price paid was lacking. Overall, while many enjoyed their stay, certain amenities did not meet expectations.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
1 review
8.4 out of 10
3 reviews
All reviews
Pros (+) Found the staff extremely helpful and courteous. Rooms were clean. Loved having the shuttle to and from Turning Stone. Very prompt service. We go to gamble so it's a perfect place to crash for the night, shower up and head back to the casino.
Pros (+) The front desk staff was nice
Cons (-) Rooms were sub par for the premium I paid, security staff was obnoxious and kept knocking on my door for a loud TV. I could see if I was a teenager having a hotel party but I am a grown man. The fact that security kept bothering me really ruined my stay. I would not stay there again.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
Fairfield Inn & Suites Verona offers an indoor pool, sauna, and a 24-hour business center. Guests can also enjoy the complimentary breakfast and the free shuttle service to the nearby casino.
How is the quality of the beds at Fairfield Inn & Suites Verona?
While some guests found the beds and pillows uncomfortable, others appreciated the comfy beds. The hotel's 93 rooms provide all the essentials for a comfortable stay.
Is parking available at the hotel?
Yes, Fairfield Inn & Suites Verona offers free parking and private parking for the convenience of guests.
What can guests expect from the hotel's cleanliness and customer service?
Guests can expect a clean and comfortable room with friendly and helpful staff. The hotel has been recently refurbished and features laundry facilities and a 24-hour reception.
When is the best time to visit Fairfield Inn & Suites Verona?
The high season is in August, while the low season is in December. Guests can plan their visit accordingly to enjoy the hotel's offerings and nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Shuttle Service
Many guests appreciated the convenience of the hotel's shuttle service to the nearby Turning Stone Resort and Casino. It's a great way to get around without having to worry about parking.
Consider Room Location
Some guests suggested requesting a room away from the stairs to avoid noise disturbances, especially during busy times.
Check Breakfast Timings
A few guests noted that the breakfast start time was later than expected. If you have early plans, it's advisable to confirm the breakfast timings in advance.
Inquire About Handicap Accessibility
If you require an accessible room, it's recommended to double-check the reservation to ensure that the hotel has reserved the appropriate room, as there have been instances where accessible rooms were not available upon check-in.
Be Mindful of Room Rates
Some guests mentioned that the room rates were higher than expected, especially during peak times. It's advisable to compare prices and book during off-peak seasons if possible.
Take Note of Noise Levels
A few guests mentioned that the walls were thin, and noise from neighboring rooms could be heard. Consider this when choosing a room, especially if you are sensitive to noise.
Confirm Amenities Availability
Guests have reported instances where certain amenities, such as the pool, were unexpectedly closed. It's advisable to confirm the availability of amenities before booking, especially if they are essential to your stay.
Check for Bathroom Amenities
Some guests noted that the bathroom amenities were not fully stocked, so it's recommended to check the availability of toiletries upon arrival.
Verify Reservation Details
A few guests experienced issues with their reservations, such as unconfirmed bookings and unexpected charges. It's advisable to double-check reservation details and payment charges to avoid any inconvenience.
Location
5280 Willow Place, Verona, NY 13478
What's nearby
- Turning Stone Resort and Casino0.4 mi
- Skana Spa at Turning Stone0.5 mi
- Utica Rome Speedway5 mi
- Whisper Wind Equestrian Center5.9 mi
- Verona Beach State Park7.7 mi
- Fort Stanwix9.6 mi
- Chittenango Falls State Park15.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fairfield Inn & Suites by Marriott Verona
Low season | August |
|---|---|
High season | December |
Average price (weeknight) | $177 |
Average price (weekend night) | $297 |
When to book a room at Fairfield Inn & Suites by Marriott Verona
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Fairfield Inn & Suites by Marriott Verona
FAQs when booking at Fairfield Inn & Suites by Marriott Verona
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See most recommended stays in VeronaGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Syracuse Hancock Intl |
Distance to airport | 25.7 mi |
Everything you need to know for your stay in Verona
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