Holiday Inn Express & Suites Madison-Verona By IHG

The hotel offers daily housekeeping, contactless check-in/check-out, hand sanitizer in guest accommodation and key areas, and enhanced cleaning to ensure a safe and comfortable stay.

Yes, the hotel provides a free airport shuttle and shuttle service for the convenience of guests.

Guests can enjoy a complimentary breakfast with a variety of options, ensuring a great start to the day.

The Verona Wine Cellar is just 1 mile away, offering a convenient nearby attraction for guests to explore.

The hotel addresses concerns promptly and ensures a comfortable stay, although some guests have mentioned issues with vending machines and the availability of certain amenities.

Some guests mentioned that the sheer curtains in the rooms allowed in a lot of light, making it difficult to sleep in. Consider requesting a room with blackout curtains if you are sensitive to light.

A few guests noted issues with the cleanliness and maintenance of the hot tub and pool, such as strong chlorine smells and dirty water. It may be advisable to check the condition of these facilities upon arrival.

Some guests were disappointed by the lack of decaf coffee offered during breakfast. If you prefer decaf, it might be helpful to inquire about its availability at the hotel.

If you have early morning plans, note that the breakfast opens late on weekends, which was a concern for some guests. Consider confirming the availability of early breakfast options if needed.

Several guests reported issues with room maintenance, such as outdated decor, bathroom mold, and malfunctioning amenities. It may be beneficial to communicate any concerns promptly to the staff for resolution.

Guests mentioned that the beverage vending machines were occasionally sold out. If you rely on these amenities, it might be helpful to check their stock upon arrival.

A guest noted the presence of a smoke smell in their room, indicating a possible smoking allowance in the hotel. If you are sensitive to smoke, it may be advisable to confirm the hotel's smoking policy in advance.

Some guests mentioned the absence of USB plugs in the rooms. If you require these for charging devices, it could be beneficial to inquire about their availability or bring a suitable adapter.

A few guests expressed concerns about noise disturbances, particularly from children running around and stomping. If you are sensitive to noise, it may be helpful to request a quieter room location.

Some guests reported issues with the hot tub jets not working. If the hot tub is an important amenity for your stay, it might be useful to verify its functionality with the staff.