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The employees of this hotel are very friendly and competent. The hotel is central and has wonderful food. We were treated as special quests even though we didn't appear rich.
Outstanding location and tasteful refurbishment Disapppointing restaurant with a limited menu - the same for lunch and dinner. A hotel of this standard should serve breakfast rather than offer standard buffet style
Lovely restaurant with an interesting menu. I will ask for a view of the lake next time.
Lobby, reception, restaurant, room, all first class !! This hotel is very romantic..
i like the style of furniture in the lobby and the hotel was very neat and harmonized i really could not sleep well in the morning due to some instruction work down my window in the front of the hotel yard that's why i think they should've given me a room with a lake view just make my stay pleasant.
Beautiful hotel, lovely setting
The situation, quietness, comfort, style, room quality, restaurant and service Nothing
Hotel style , I like very much all furniture and design. Hotel style is prestigious but family atmosphere. I really like this hotel. In the toilette, the floor is cold. and toilette seat is cold. It will be nice to change the toilette seat into the Toto ( Japanese maker ) . Toto's toilette seat is really confortable. Please check this.http://www.toto.co.jp/products/toilet/toilet_list.htm
The Hotel was beautiful the staff fantastic and the location incredible . We had a fabulous time and will return
Staff was extraordinarily helpful. The hotel was recently renovated and was beautiful. The location of the hotel is perfect. No
This hotel was amazing - the hisotry, luxury and service were impeccable. Beautiful views over teh lake and excellent tour advice and assistance. The restaurant was of gourmet rating.
Hotel Staff always willing to help Pool Spa and Haman out of action for the rest of the year very disappointing
The service and the facilities
Really nice hotel, best location, excellent staff,really nice spa. Spectacular view of the Savoyen alps and lake Geneva the control panel for the heating didn't work properly, and so the temparature was a little bit too low at night.
Efficient, Friendly, Comfortable, Location Nothing
Comfortable, did notice that the room I was given I think (not sure) was allocated to guests booking at lower prices eg. after first night free newspaprer at door not delivered, no chocolates at night certain prices - coffee, water etc were very expensive but I suppose to be expected in a 5 star hotel. Staff did not speak very good English, not front staff, staff in dining room.
Everything was perfect.
Extremely friendly and professional staff. Super Spa facilities. Delightful room. More notice needed to those having breakfast as to when it is finishing on the day. We came down at 10am on Monday thinking it would continue until 11am -as per Sunday. And were told at 10.25 that it would be closing at 10.30 ie a weekday.At evening meals there was one young girl who served us who was glum and unfriendly-definetely needed more training in people skills.Some of the food was disappointing but most of it was excellent. I would not say that the level was consistently excellent.
the glorious views overlooking the lake; the peace and quiet; the attentive and helpful reception.
The staff there are very friendly and always ready to help! The location of the hotel is great,especially that its next to the train station&right in the town center.
Clean, central, modern, well run, good food, breakfast included plus Riviera pass giving free bus/trolleybus rides and half price boat fares - much used. Top floor has lounge and outdoor seating with comfy chairs and good views. Very close to station. Surprisingly free from traffic noise. None
Good hotel with reasonable facilities but overpriced-reasonably central location -Lovely staff overpriced
Right in front of the railway station. Spacious room. Air conditioner didn't work well (probably same in everywhere in CH.
staff were excellent and brasserie dinners very good also spa and sauna plus nearness to montreux etc selection at breakfast was poor for this standard of hotel,more like a 2 star or b/b
Staff was very kind and helpful
Clean and comfortable room, lovely choice of breakfast and friendly and helpful staff. On booking.com it said that the hotel had a swimming pool but it didn't.
This is a central and efficient hotel with good facilities and a high standard of comfort. It would be good to have a wider choice of English language TV channels. Some that are available in cheaper hotels such as BBC Entertainment are not offered.
Friendlieness on the reception and breakfast services. Quiet place, even if it's placed in the downtown. Interesting location if you travel the country by train Free Internet Services connection. Today the cost for an hotel about this service is nothing and make a service to clients
Excellent location and well furnished room
How close it was tothe office The smell
staff was frendly,good location.all most room with lake view and balcony
The location and the view. Room was well appointed and the breakfast was excellent. Difficult to get the luggage into the lobby.
Fantastic location ,exellant service and good resturant
The location was excellent and the view as well. Staff was very nice and the room was well cleaned every day. It was a bit old fashioned. I had a double room for single use. There were two seperate beds which could not be put togheter. For me it was not a problem as I was alone with when you are a couple it is not very nice.
I liked the friendly staff and howit was a more modern hotel
Location was great ! I reserved parking ahead of time , but upon arrival there was none. Make sure you obtain a room facing south - No street noise from the bars and a nd a much better view. Breakfast was only average.
The location and view over the lake. We have stayed in many hotels across the world and, it has to be said, that we have never been offered such a poor breakfast selection! Not just poor but an absolutely minimal choice! Afterwards I looked around the lobby for signs to the 'Weightwatchers' Conference!
Very nice location overlooking the lake and the beautiful town of Montreux. Spacious and nice room with balcony. Breakfast is good. Not so impressed by the a la carte restaurant. Service and food not up to expectations.
Breakfast, location no minibar in a 4 stars hotel is a bit unusual
Staff in Reception and front office Towels in the bath-room were not new / fresh ( Old Towels )
Beautiful location right on the lake and easy walking distance from the centre of town. Beds very comfortable. Hotel is across the road from the train line and there was some train noise during the night
The wide room and the great view of the lake. The 4-star hotel did not a mini bar or a coffee and tea maker in the room. I stayed in other 3-star hotels in Switzerland that had both.
I liked the good relationship price/quality. It's not far from Montreux town centre, easily reachable by bus or even by walk. I would increase a little bit the breakfast choice, which is not spectacular. For example it was missing vegetables
The lake view, the breakfast, the price, the free bus ticket
Room with a balcony directly on the Lake. Large size room and bathroom on the corner of the building with three windows for ventilation. No air conditioning and the hotels breakfast was poor (in selection).
Friendly helpfull staff, excellent position. Very nice hotel
Very comfortable rooms. Beautiful view over the lake. Good breakfast in lovely dining room..
Friendly staff! Clean with super internet! Fantastic breakfast. Horrible elevator next to my room that kept me awake and disturbed my working, also not well isolated doors and my room was close to the hotel bar. I loved the hotel, but make sure you're not on the reception floor and also that you're not next to the elevator. One can also hear the train, but that didn't distrub me much in comparison.
The spa The style of the room, very clssic.
Facilities , location excellent except staff just OK. Just staff
i realy ejoy mytme in the hotel
A very luxurious hotel with superb furnishings and facilities. A true 5 star property!
I liked everything about it and mostly the staff were very friendly, smiling, helping, and accomodating. Moreover, although I mde the reservation few hours before checkin, I had what exactly what I requested.
The luxury, location and sense of really treatin ourselves
everything to a high standard
The swimming pool and fitness centre with magnificent lake views are the reason I stay there. The breakfast terrace is very pleasant and the brasserie offers excellent food, with a reasonable value set lunch. Check-in is always excruciatingly slow.
beautiful hotel with great services. Definitely recommend the spa The Brasserie (in the hotel) was not up to par with the service/offerings of the hotel. Service and food were not top notch for a 5star hotel.
location breakfest not included otherwise 24!!! CHF, sauna is cold even after asking, the room is old and they don't clean very well
Location and breakfast Parking
The reception staff were most helpful for me. The bedroom was great and the breakfast very good indeed. Only the price was expensive for me, but probably not as Swiss hotels go.
staf were very friendly, rooms were comfertable but without an air condition, the hotel located in the center of the city, they offer free bus ride in Montreux, Vevey & Vellneve also they offer free internet &10% discount in the restuarants,cafe,spa of 5 defferent hotels in the city of montreux. in my point view , I wished that the rooms were air conditioned in case of planning to visit the city again in the summer.
People were so kind and gentle.And super nice location.
If you do stay at this hotel, I recommend that you request a room with a balcony view facing Lake Geneva.
location and lake view brakfast can be better for this price
Classic hotel located on lakeside in expensive location. Small bathroom adequate, although the ugly split in the wash basin was not very appetising.Notice that the mini-bar fridge stocked to bursting, therefore unable to use to cool own drinks. Very disappointed on arrival to find that our room key did not open the door! Had to return to reception from 4th floor to ask for assistance. The receptionist very apologetic and gave us another room on next floor...we had 4 suitcases and other bags( as we could not leave anything in the car) and had spent 11 hours driving so this was not a happy start. We chose this hotel as it was our wedding anniversary so this incident really did spoil the entire stay.Unfortunately our room did not look out over the lake so it was all a bit of a waste to be faced with a block cross the road...not very romantic. Although the setting is on the edge of the lake the surrounding area was not very nice when we went out in search of dinner at 9pm: noisy crowds of youths and shrieking girls with a Macdonalds next door. As this was to be the highlight of our 9-day trip it was a complete disappointment.Interestingly, walking along the edge of the lake next morning we found much nicer areas. If we return we will choose something further along the lake within the town.
Free internet and selection of movies was great Helpful staff Not full No parking at the hotel - had to go to public parkade 30 m away, so not too bad Beds not very comfortable Restaurant was being renovated
Setting was beautiful. Hotel still has some of its former grandeur but probably hasn't been renovated in 30 years.
Clean and very comfortable. Excellent English. Food and drinks were of a good standard. There wasn't 24 hr room service
The lady at the reception Nothing
Please write at least 15 words
Excellent Location. Just Opposite The Railway Station, Great View Of The Lake & Majestic Decor. Furnitures & Fixtures In The Room Need Maintenance. After adding an extra bed, the room becomes really small.
The hotel is quite central and very close to the railway station. Check-In procedure very detailed. Double bed was actually 2 beds with rolls (splitted frequently). Price value ratio.
The location and the views from the hotel.
The hotel and the environment the are peaceful there. The staff are also nice and pleasant. The staff are reacting quite slow during check-in and check-out. There are no porter at all, we 2 girls carried 5 luggages all by ourselves. We must walk up the staircase behind the main door in order to reach the reception, with all our luggages!!! The room door should also be improved as it's so thin and in shambles. These should be reflected in the web!!!
The wonderful views from the room Breakfast was way overpriced and meagre
location and that was allthey did not have my reservation when i arrived
Excellent location near the train station. Clean rooms and nice hotel staff. The new design of the rooms isnt that good and i preferred the old design and the breakfast is expensive and not that good!
cleanliness, nice room, breakfast
Very basic compared to how it is presented/advertised. Perfectly okay, but hardly luxurious. Breakfast was very basic.
Friendly staff and relaxed atmosphere. Close to rail and road lnks. View overlooking Lake Geneva. Whilst you could not hear any noise from outside, my room had an interconnecting door which meant that I could hear every word that was said by the people next door. No air-conditioning in the room which meant it was too hot.
The location was beautiful, great views of the lake. The only thing that we didn't like was the price of the dinner buffet, it was very expensive and there was hardly anything to choose from.
The rooms are good and the view of the lake is grand! We found that the service during dinner was resonable but not good.
The reception staff were very helpful and polite We booked evening dinner and were asked which table we would like we booked but when we went down to dinner other people had been given our table. The waiter was not the same one that booked the table originally, however we were disappointed because the dining room has fabulous views.
Lakesight,very nice light room,good food and vines in restaurant:Chief of reception is very kind woman. Swisscom WIFI-hotspot is very expensive.Young waiter in the restaurant is not so good educated. I^ve ordered expensive wine, and had to fill in my glass alone, all time.
Superb location, delightful room with fabulous view across Lake Geneva from balcony and decent food.
Everything, it was truly wonderful, the staff were so welcoming and friendly, and the views from our lakeside room balcony were breathtaking.The food was gorgeous, restaurant really pretty with amazing views. To walk around the vineyards in the evening was a joy. There was absolutely nothing negative about this hotel.
The view over the lake is fantastic, the location in the country side makes it a good selection for people seeking relaxation. The room size is too small, no water boiler or comlementry coffee and tea.
Nive views in our room. Some staff could speak Spanish. Room facilities were ok. We received a room in the first floor without elevator and they didn't offer any help for our luggage (only a few steps according to the staff, but it's incredible in a supposed 5 starts hotel). Staff wasn't very helpful, just informed us about extra costs (parking, etc.)
restaurant and bar staff,retaurants,spa,lake view,convenience for town .
Rooms and bathrooms were very clean.Entertainment through free movies channel. I have come across the 1st 5 star hotel which does not provide a Coffee maker in the rooms.Not worth the money .The services are not 5 star category.It is slightly far from the railway station.
Location, service, spa facilities, friendly staff, multi language menues etc. Some rooms were noisy from the road
Convenience to station and lake Caffe' Du Lac was not good in terms of menu and service
Location Resquested room was not provided. The lakeview rooom was requested on the website, but provided only after I brought the oversight to the attention of the reception. Resulted in wasted trip to the incorrect room.
The location of hotel was beautiful. Noyhing
location, view, vip bar
a fantastic location in a great resort, very romantic perfect for my wife & myself's honeymoon
The view is wonderful. A little bit old but still OK.
Staff always helpful. Very comfortable feeling from hotel like being in your own home.
The hotel has a lovely ambience and a good location as well as wonderful views over the lake. The hotel (especially externally) and the rooms are very dated - in particular the bathrooms - and in considerable need of upgrade and maintenance. Breakfast was average however staff were very slow to replenish food plates that were empty or nearly empty.
Fabulous view, good location (right on the lake) and great room size. For Europe, it is a treat!
My double room on the third floor was very comfortable and spacious. It opened to a beautiful, unobstructed lakeside view. The building itself evokes a romantic feeling of a bygone era. The hotel receptionists (two young ladies) in the morning were very friendly and helpful. The room could benefit from more lights as it was very dark at night with only two bedside lamps. The buffet breakfast at 23 fr was not good value for money as it had only one choice of cheese, ham and oily fried egg, sausage and bacon.
The location of the hotel at the lakeside was perfect, quiet, fabulous views and not too far from the train station and shops/restaurants. No significant points to dislike
The location was great, as long as you have a lake view. I don't think I'd want a non-lake view as you'll be on the side with the train. It was an easy walk into town via the lake-side walkway, or you could take the complementary train (but we just walked as the weather was lovely). Well, our booking.com reservation was apparently lost so they upgraded us to a suite for the same price. Everything was lovely. If we'd had the standard room that we'd paid for, then we probably would have had a room to the front next to the train and no view. If I use the hotel again, which I'll probably do, I will upgrade to at least an lake view. It is expensive, but less than the other hotels in town and the quality seemed as good, if not better, than what I saw of the other hotels in the area.
The pool,the view and the ambiance. Food was very good,staff were very kind. The spa was closed when we arrived and on the sunday.. I leVE today to return to hotel
The view was fantastic, One of the best for this price in Montreux. For the price, the room was fairly basic but very clean and comfortable and didn't care about the room as the balcony and the view was worth it!
Very clean, spacious room, great location overlooking the lake. Close to the downtown area. Short 5 minute walk to the Territet train platform Carpet looked tired in the stairways, not that big of a deal
The location was very convenient. It was very clean.
I didn't feel particularly safe when the reception closed at 11pm and I was left with a code for the front door to help myself. Also, the smell of the bathroom was pretty bad as well as the sound level in the hotel overall.
Location location/ Restraunts
Friendly atmosphere, bright, fresh building, and an easy walk into town. Comfortable modern rooms, good breakfast, the space was hip and high tech. None
Nice, new and clean rooms Next to the petrol station, same building
Comfortable room; very friendly and helpful staff Late hour for check in; flexibility of breakfast schedule. Two mornings needed to leave before breakfast area was open.
fresh and clean, modern, good location ,good staff and breakfast. We paid 50.00 higher than other guests by booking thru an agency
everything was ok. Breakfast could be a little bit better, but ok anyway
Clean Small room, next to gasoline station and noise from traffic
very Friendly staff, bed room grand, very clean, breakfast; choice of :cereals , continental meat slices , cheese , fruit , fruit drinks ,variety of bread; hot beverage: healthy and fortifying! For us without car it was a tough walk (15 minutes brisk uphill without baggage!) from railway station -definitely not 2 minutes as in your description! Only once in the 7 days did we return during the day it was such an ordeal. bus, though frequent, had huge number of stops on way up. It was at least the same distances from pubs,restaurants (the adjoining restauraunt closed after the 1st night. The front rooms (cheapest) picked up the noise from the busy road and the adjoining petrol station, It took one of us a long time to get used to that.
a little distant from the town but walkable. hotel above a petrol station, a bit offputting but pleasant and quiet.
Comfortable,clean,quiet and friendly staff. Good value for money. Having to go outside for a cigarette. Possibly a kettle in the room for tea/coffee.
Well-furnished stylish rooms, beautiful lake view over rooftops , very clean, it connection. Riveria card provided free bus travel during our stay, plus half-price travel on lake excursions and mountain railway - welcome in expensive Switzerland. Staff very friendly, helpful and welcoming. Good bar/restaurant - useful after a day's travel. Breakfast was adequate, although hot drinks were from a machine, so coffee not fresh.