Pros (+) Cheap place to sleep for the night. Air conditioning in my room was great.
Cons (-) Location was close to the freeway so there was a dull roar of traffic.
2 stars
Hilltop Inn & Suites
16901 Stoddard Wells Road, Victorville, CA 92394, United States
Victorville, CA
See location+1 760 243 1463Photos of Hilltop Inn & Suites
Overview
Motel in Victorville with a 24-hour front desk and an outdoor pool Along with an outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance. Hilltop Inn & Suites offers 69 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the motel include an outdoor pool.
Latest deals for Hilltop Inn & Suites
Standard room
Double room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilltop Inn & Suites
- Outdoor pool
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Laundry facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Bathroom
- Bathtub
- Toilet
- Toilet paper
- Shower
- Private bathroom
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
Services and conveniences
- Express check-out
- 24hr front desk
- Key card access
Laundry
- Laundry facilities
- Iron and ironing board
General
- Carpeted
- Interconnected room(s) available
Pool
- Pool with a view
- Outdoor pool
Parking and transportation
- Free parking
Outdoor
- Balcony
Workspace
- Desk
Dining
- Refrigerator
Health and safety
- Daily housekeeping
Reviews of Hilltop Inn & Suites
4.2
Mediocre
598 verified ratings
Wonderful
51
Very good
34
Good
43
Okay
42
Fair
62
Mediocre
49
Poor
317
Summary of reviews
Guests say
Guests consistently reported severe cleanliness issues, with dirty sheets, bathrooms, and overall unsanitary conditions being a major concern. However, some guests appreciated the service provided by the staff, noting their friendliness and helpfulness. The location was mentioned but did not significantly impact the overall experience, as many guests were unhappy with the state of the hotel.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
4.3 out of 10
5 reviews
6.1 out of 10
1 review
All reviews
Pros (+) The staff was great the room was extremely dirty including the poop left in the toilet and the sheets not changed it had long brown hair on the pillows and the sheets dead Roach's smashed on the wall
Cons (-) Everything accept the staff
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit Hilltop Inn & Suites?
The high season at Hilltop Inn & Suites is in September, while the low season is in January.
Are the beds at Hilltop Inn & Suites comfortable?
Some guests have mentioned that the beds at Hilltop Inn & Suites were not comfortable, so it's advisable to check recent reviews for updated information on the bed quality.
Is parking readily available at Hilltop Inn & Suites?
Yes, Hilltop Inn & Suites offers free parking for guests, ensuring convenient and hassle-free parking during your stay.
How is the food quality at Hilltop Inn & Suites?
Hilltop Inn & Suites does not offer on-site dining facilities, so guests may want to explore nearby dining options for their meals.
How is the cleanliness at Hilltop Inn & Suites?
While some guests have reported cleanliness issues, such as dirty carpets and bathrooms, the hotel has also received positive feedback on courteous staff and professional service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported noise from the nearby highway, so consider requesting a room away from the highway for a quieter stay.
Check Room Cleanliness
Several guests mentioned issues with cleanliness, including dirty carpets, bugs, and dirty sheets. It's advisable to thoroughly check the room upon arrival and request a change if cleanliness is not up to standard.
Bring Your Own Amenities
Some guests noted that the towels and other amenities provided were not clean. Consider bringing your own towels and toiletries for a more comfortable stay.
Be Mindful of Surroundings
A few guests mentioned the presence of homeless individuals and issues with safety in the surrounding area. It's advisable to be mindful of your surroundings, especially when venturing outside the hotel.
Verify Room Facilities
Some guests reported missing amenities such as microwaves and phones in the rooms. It's recommended to verify the availability of essential facilities before booking.
Double-Check Reservation Details
A guest mentioned not being allowed to check in with a pet despite seeing others with pets. It's advisable to double-check and confirm pet policies and any other special requests before arrival.
Request a Room Change if Necessary
If the allocated room does not meet expectations, consider requesting a change. Some guests reported being given a different room when they raised concerns about cleanliness and other issues.
Consider Noise Levels
While some guests appreciated the quiet environment, others reported noise issues. It's advisable to consider the potential for noise disturbances and plan accordingly.
Be Prepared for Limited Services
Some guests noted the absence of certain services such as breakfast and on-site laundry facilities. Guests should be prepared for limited services and plan accordingly.
Verify Payment and Additional Charges
A guest reported being charged extra without prior notification. It's advisable to verify all charges and any additional fees before finalizing the booking or during check-in.
Location
16901 Stoddard Wells Road, Victorville, CA 92394
What's nearby
- Victorville Amtrak Station1.3 mi
- California Route 66 Museum1.4 mi
- Mojave Narrows Regional Park3.3 mi
- Victorville City Hall3.7 mi
- Westwinds Golf Course3.9 mi
- Green Tree Golf Course3.9 mi
- Schmidt Park4.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilltop Inn & Suites
Low season | December |
|---|---|
High season | January |
Average price (weeknight) | $69 |
Average price (weekend night) | $68 |
When to book a room at Hilltop Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilltop Inn & Suites
FAQs when booking at Hilltop Inn & Suites
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in VictorvilleGood to know
Value for money | 5.4 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | San Bernardino Int |
Distance to airport | 32.0 mi |
Everything you need to know for your stay in Victorville
Complete your trip
Popular destinations