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Very helpful hotelier.
Excellent position in the town
The central position of the hotel was verry good.
friendly staff and good breakfast. we arrived very late at night and there were no possibility of late dinner
Great reception from staff, superb location, excellent daily breakfast, rooms very clean, and comfortable.
The hotel is located right in the centre of the city close to everything – that was what we wanted – but even then there were very little noise from the traffic. The room was absolutely ok concerning size, cleaning and every thing else. Breakfast was also “on the top” which means the variations off different kinds of foods and the quality.
breakfast buffet excellent.
Nothing Service, facilities, accessibility of external calls was not possible, location was poor, overpriced & the decor was severely dated. Definitely would not stay again & would advise other colleagues to give this place a wide birth.
Personnel really kind and dinner well prepared Need some reforms
Everything about this hotel was great including the service, food and facilities.
The room was big, with seperate douche/toilet, very nice.The breakfast was excellent. The service in the restaurant was very slowly, and very hard to get in contact with.
Very welcoming,helped carry luggage upstairs, good selection for breakfast, comfortable room, the use of a fridge and hairdrier The shower was a bit small and the shower curtain wrapped itself around you. Our room was on the 2nd floor and my husband is disabled so a lift would have been useful
The friendly, very helpful staff. The perfect location--central and quiet at night.
A very friendly hotel of very good standard, situated with easy access to the town centre of Bad Harzburg. None
conveniently situated, friendly atmosphere no
Friendly welcome, good size room, some extra facilities i.e. mini bar. Excellent breakfast. Biker-friendly.
This hotel was a very good deal and nicely situated. We rented mountain bikes and the staff helped us find an appropriate trail for our skill level. After walking on some of the many designated walking trails and biking we took advantage of benifit of a soak in the hot saltwater Sole Therm next door, included in the price of the room. Don't let the kitchy decor of their diningroom disuade you from eating there as well because we enjoyed the best meal we had on our trip there, the food was wonderful, fresh and well presented, and very reasonably priced, kudos to the chef
clean comfortable room. plentiful breakfast and well prepared dining room in adjacent group hotel no
We appreciated the care taken by the lady who made up the room in the mornings; the staff generally; the provision for children in restaurant and with toys, and of course the good and convenient location. No drinks in room.
Very helpful staff Close to spa and excellent discount available Good restaurant and excellent breakfast No coffee making facility in room.
we have stayed before and that was good enough reason for going back. a friendly place to stay. no
Very pleasant hotel in good location for cable car (for walking in Harz forests) and for Sole Therme (swimming included in room rate).
Being close to the Spa and having free daily access, we know the rea and have been previously, Bad Harzburg is not exactly lively at night ut for a relaxing few days this is an excellent place and the Hotel is clean comfortable with friendly staff and a good breakfast. Would like to have been able to have a drink in the bar later at night as everything seemed to close down at 10pm. Hot drinks in the room would also be an improvement.