Guest reviews
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Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." -
9.0 "Terrific location."9.8 "
City centre within easy reach , said 98%." 9.5 "Near to public transport , according to 95%." 8.2 "Easily accessible by car , said 82%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." -
6.3 "Internet is average."
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6.1 "Average comfort."6.8 "Only 68% said
rooms were big enough ." 5.2 "For only 52%, thenoise level was all right ." -
5.7 "Breakfast is mediocre."
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5.6 "Rooms are ok."6.8 "Only 68% said
rooms were big enough ." 6.7 "Only 67% saidrooms were clean enough ." 6.1 "Cleanliness of the bathroom was average , said 61%." 5.8 "58% thought theminibar was ok ." -
5.0 "Average value."
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4.4 "Bad amenities."4.7 "53% thought the
building wasn't nice ." 0.7 "93% thought thefacilities needed updating ." -
2.4 "Horrible vibe."0.9 "91%
criticized the unstylish hotel ."
Overall Rating
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9.2 "World class service."9.6 "96% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
8.6 "Location is great."9.5 "
Near to public transport , according to 95%." 9.8 "City centre within easy reach , said 98%." 9.5 "95%liked the proximity to sightseeing ." -
6.6 "Average cleanliness."6.3 "Only 63% said
rooms were clean enough ." 5.5 "Cleanliness of the bathroom was average , said 55%." -
6.4 "Internet is average."
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6.2 "Average comfort."6.9 "Only 69% said
rooms were big enough ." -
5.8 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." 6.9 "Only 69% saidrooms were big enough ." 5.5 "Cleanliness of the bathroom was average , said 55%." -
5.6 "Breakfast is mediocre."
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4.7 "Bad amenities."4.9 "51% thought the
building wasn't nice ." 0.7 "93% thought thefacilities needed updating ." -
4.7 "Value below average."0.0 "100% said the
breakfast was too expensive ." -
2.2 "Horrible vibe."0.7 "93%
criticized the unstylish hotel ."
Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." -
8.8 "Location is great."
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6.6 "Internet is average."
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5.9 "Breakfast is mediocre."
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5.6 "Average comfort."6.9 "Only 69% said
rooms were big enough ." 6.7 "Beds were acceptable for 67%." -
5.4 "Average value."
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5.3 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." 6.9 "Only 69% saidrooms were big enough ." 6.7 "Beds were acceptable for 67%." -
3.9 "Bad amenities."4.1 "59% thought the
building wasn't nice ." 0.7 "93% thought thefacilities needed updating ." -
2.3 "Horrible vibe."0.9 "91%
criticized the unstylish hotel ."
Overall Rating
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9.5 "World class service."9.7 "97% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." -
9.2 "Terrific location."9.8 "
City centre within easy reach , said 98%." -
6.5 "Average cleanliness."6.6 "Only 66% said
rooms were clean enough ." -
6.0 "Breakfast is mediocre."
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5.8 "Internet is average."
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5.1 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." 6.4 "Only 64% saidrooms were big enough ." -
5.0 "Average value."
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4.6 "Bad amenities."4.7 "53% thought the
building wasn't nice ." -
2.4 "Horrible vibe."1.0 "90%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.7review from
I liked the closeness to the centre of the city and all the great sights and attractions that Vienna is famous for. I stayed only for a day and yet I had time to see a lot due to proximity to everything and the ease from the airport. I will stay there again next time.
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7.7review from
Excellent staff and location in Vienna. Beautiful old building and decor. Son loved the old-fashioned elevator. Some "wear and tear" in the hallways but nothing that wouldn't keep me from staying there again.
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7.7review from
Great hotel, very good rooms and breakfast. On top they provide bikes for free. Staff is very nice No wellness center.
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6.7review from
very central location, less than 10mn by foot from the Rathaus. For the price, very good breakfast (lot of choice) some rooms are better furnished (renovated) than others.
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6.3review from
helpful and friendly concierge. Breakfast is good. location is also great. shower not too practical
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8.0review from
The location, wonderful staff, delicious breakfast. There is nothing that we did not like - it was the perfect place to stay and we will definitely stay there again in the future.
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7.2review from
Great balcony view. Staff extremely helpful, not only provide us with tram tickets, but let us know the most cost efficient way to get to the airport. Very easy to reach using public transportation. Breakfast staff very attentive. Fan was provided in room to help with cooling.
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7.2review from
+ The room was clean and quiet + The room was very romantic, in other words "Victorian" + The hotel staff were very friendly + The location was excellent regarding to the centre sights - The locks etc. could be more modern, but those also conform to the classical style. So the rooms may not be suitable to the person, who likes modern residences. - The location was slightly burdensome to find using combination of a s-bahn and a tram from Vienna international airport, but it could be originated in the rush we had. - The breakfast wasn't diverse, but it was sufficient.
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6.0review from
Staff were very friendly & helpful Breakfast was disappointing & the room was quite hot. It was difficult to leave the windows open for cool air at night due to noise from the street.
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7.6review from
The hotel staff are very excellent in providing their service to new customers. I was totally new to vienna and the hotel staff at reception were very kind enough to guide me to all places whenever i asked them. I was almost disturbing them by having so many enquiries. But the staff were very humble and kind enough to guide me. I stongly recommand this hotel for a new stranger who visists vienna for the first time. We may fell like we are in our home. 100% safe for family stay and excellent guidance and reception. Thanks a lot to Pension Baronesse and bookings.com. The hotel is well connected by transport and it is centrally located. K.Venkatramanan, Tamilnadu state, India
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6.7review from
I liked the closeness to the centre of the city and all the great sights and attractions that Vienna is famous for. I stayed only for a day and yet I had time to see a lot due to proximity to everything and the ease from the airport. I will stay there again next time.
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7.7review from
Excellent staff and location in Vienna. Beautiful old building and decor. Son loved the old-fashioned elevator. Some "wear and tear" in the hallways but nothing that wouldn't keep me from staying there again.
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7.7review from
Great hotel, very good rooms and breakfast. On top they provide bikes for free. Staff is very nice No wellness center.
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6.7review from
very central location, less than 10mn by foot from the Rathaus. For the price, very good breakfast (lot of choice) some rooms are better furnished (renovated) than others.
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7.2review from
Great balcony view. Staff extremely helpful, not only provide us with tram tickets, but let us know the most cost efficient way to get to the airport. Very easy to reach using public transportation. Breakfast staff very attentive. Fan was provided in room to help with cooling.
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7.2review from
+ The room was clean and quiet + The room was very romantic, in other words "Victorian" + The hotel staff were very friendly + The location was excellent regarding to the centre sights - The locks etc. could be more modern, but those also conform to the classical style. So the rooms may not be suitable to the person, who likes modern residences. - The location was slightly burdensome to find using combination of a s-bahn and a tram from Vienna international airport, but it could be originated in the rush we had. - The breakfast wasn't diverse, but it was sufficient.
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7.6review from
The hotel staff are very excellent in providing their service to new customers. I was totally new to vienna and the hotel staff at reception were very kind enough to guide me to all places whenever i asked them. I was almost disturbing them by having so many enquiries. But the staff were very humble and kind enough to guide me. I stongly recommand this hotel for a new stranger who visists vienna for the first time. We may fell like we are in our home. 100% safe for family stay and excellent guidance and reception. Thanks a lot to Pension Baronesse and bookings.com. The hotel is well connected by transport and it is centrally located. K.Venkatramanan, Tamilnadu state, India
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6.3review from
helpful and friendly concierge. Breakfast is good. location is also great. shower not too practical
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6.0review from
Staff were very friendly & helpful Breakfast was disappointing & the room was quite hot. It was difficult to leave the windows open for cool air at night due to noise from the street.
