Services and conveniences
Spa
Parking and transportation
Bathroom
Dining
General
Health and safety
Basics
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the views at Hipocampus Resort & Spa?
You can expect gorgeous views of the lake from every room at the hotel.
Are there any specific amenities for relaxation at the hotel?
Yes, the hotel offers a sauna and spa for relaxation.
Is there a shuttle service available for transportation?
Yes, the hotel provides an airport shuttle for your convenience.
What time can I check in and check out at the hotel?
You can check in anytime after 1:00 PM and check out anytime before 10:00 AM.
What is the best time to visit Hipocampus Resort & Spa?
The high season is in April, offering a great time to experience the hotel and its surroundings.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Guests highly recommend requesting a room with a view of the lake, as it offers stunning scenery and enhances the overall experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Reloj Cucu and La Casa de Casper, which are within walking distance and offer enjoyable experiences.
Consider Low Season Visits
If possible, consider visiting during the low season in March to potentially enjoy quieter surroundings and more personalized service.
Utilize the Airport Shuttle
Guests appreciate the convenience of the airport shuttle service, which provides a hassle-free way to reach the hotel upon arrival.
Take Advantage of Spa Facilities
Guests speak positively about the spa and sauna facilities, recommending them for relaxation and rejuvenation during the stay.
Check-in Flexibility
With a check-in time available anytime after 1:00 PM, guests can plan their arrival with greater flexibility, accommodating various travel schedules.
Inquire About Room-Specific Amenities
Some rooms may offer additional amenities such as a minibar or specific views, so it's advisable to inquire about these options during the booking process.
Friendly and Accommodating Staff
Multiple guests have praised the staff for their friendliness and helpfulness, contributing to a welcoming and pleasant atmosphere throughout the hotel.
Verify Cancellation/Prepayment Policies
Due to varying room types and providers, it's recommended to verify the specific cancellation and prepayment policies to avoid any inconvenience.
Room Service Convenience
The availability of room service provides added convenience, especially for guests who prefer to dine in the comfort of their rooms.
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | August |
Average price (weeknight) | $45 |
Average price (weekend night) | $50 |