Hyatt Regency Villahermosa

The hotel offers a restaurant and bar/lounge with special diet menus available upon request. Guests have praised the quality of the food and the friendly staff.

Guests have consistently mentioned the cleanliness of the rooms and the property, highlighting the comfortable beds and the tropical pool area. However, some guests have noted issues with noise and the need for more varied breakfast options.

The hotel provides free parking and has been commended for its secure parking facilities. However, some guests have experienced challenges with the air conditioning and noise levels in certain areas of the hotel.

The high season is in July, and the low season is in August. Guests have enjoyed the hotel's location near the lagoon and various restaurants, as well as the excellent Covid protocols and the hotel's proximity to city sites.

Guests have praised the exceptional staff, easy check-in process, and the helpfulness of the hotel's personnel. However, some guests have expressed concerns about slow staff and issues with room allocation and billing.

Some guests experienced noise disturbances from parties in function rooms, so consider requesting a room away from these areas to ensure a peaceful stay.

Some guests mentioned that the hotel offers special deals and packages, so it's worth checking for any promotions or discounts before booking.

Due to noise from nearby events, some guests recommended bringing earplugs to ensure a good night's sleep.

The hotel's proximity to Parque-Museo La Venta and Villahermosa Historic Centre makes it convenient for guests to explore these attractions, so plan some time for local sightseeing.

A guest reported that their booked room was sold to someone else upon arrival, leading to an unexpected room upgrade at a higher cost. It may be advisable to confirm the reserved room type upon arrival to avoid such situations.

Guests appreciated the hotel's COVID protocols, so it's advisable to inquire about these measures for added peace of mind during the stay.

Some guests were pleased to find their rooms ready for early check-in, so it may be worth confirming the possibility of early room availability if arriving ahead of the standard check-in time.

Several guests mentioned noise disturbances, so it's advisable to consider this factor when selecting a room, especially if sensitive to noise.

While some guests found the breakfast average in quality, others praised the restaurant's food. It may be beneficial to explore nearby dining options for a varied culinary experience.

One guest reported being charged twice for accommodation, highlighting the importance of verifying payment details and promptly addressing any billing discrepancies.