Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.8 "Breakfast is good."
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8.4 "Great service."9.8 "98% found the
staff to be very friendly ." 8.3 "83% thought theservice was very professional ." 7.7 "77% said thereception staff was great ." -
8.3 "Location is great."9.6 "96%
liked the proximity to shopping ." 7.5 "75%liked the proximity to sightseeing ." -
6.0 "Rooms are ok."6.7 "
Beds were acceptable for 67%." -
4.0 "Internet is poor."4.0 "60% said the
wifi quality was bad ."
Overall Rating
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8.8 "Generally very clean."
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8.5 "Breakfast is good."
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8.3 "Location is great."
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8.1 "Amenities are good."8.0 "80% thought the
building was wonderful ." -
7.9 "Good service."
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6.8 "Food is average."
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6.2 "Rooms are ok."
Overall Rating
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8.4 "Great service."
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8.4 "Location is great."
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8.3 "Pool is good."
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6.0 "Rooms are ok."6.1 "
Beds were acceptable for 61%." -
5.3 "Average comfort."6.1 "
Beds were acceptable for 61%." -
5.2 "Average value."
Overall Rating
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8.6 "Great service."
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6.0 "Rooms are ok."
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5.6 "Vibe was decent."
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5.3 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.0review from
Lobby, breakfast, bar and location Blankets were dirty. The guy at front desk had lack of customer service
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10.0review from
My experience at Hyatt Regency Villahermosa was really good, the hotel has the best location in town and the food is great. The rooms are very nice and comfortable. The only problem I found was about the internet fee, 15 USD per day is too much.
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6.0review from
The Hyatt Regency in Villahermosa was in good shape and one of the better ones in town. However, keep in mind that Villahermosa is an oil town run by Pemex, and they use the hotel for a convention center. The travel services at the hotel are outrageously expensive. $200 per person for Palanque. Also the hotel would not exchange American money of any kind. The banks in town would not either. You would do better visting Merida, and taking day trips from there.'
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3.0review from
Lobby, breakfast, bar and location Blankets were dirty. The guy at front desk had lack of customer service
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6.0review from
The Hyatt Regency in Villahermosa was in good shape and one of the better ones in town. However, keep in mind that Villahermosa is an oil town run by Pemex, and they use the hotel for a convention center. The travel services at the hotel are outrageously expensive. $200 per person for Palanque. Also the hotel would not exchange American money of any kind. The banks in town would not either. You would do better visting Merida, and taking day trips from there.'
