Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.5 "Excellent breakfast."
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9.4 "Terrific location."9.6 "96%
liked the proximity to shopping ." 7.5 "Great parking , according to 75%." -
8.3 "Great service."7.8 "78% thought the
service was very professional ." 8.0 "80% said thereception staff was great ." -
6.0 "Rooms are ok."6.5 "
Beds were acceptable for 65%." -
4.0 "Internet is poor."4.0 "60% said the
wifi quality was bad ."
Overall Rating
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9.2 "Terrific location."
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9.1 "Excellent breakfast."
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8.6 "Amenities are good."8.5 "85% thought the
building was wonderful ." -
8.5 "Generally very clean."
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7.8 "Good service."
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6.7 "Food is average."
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6.2 "Rooms are ok."
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4.5 "Value below average."
Overall Rating
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9.3 "Terrific location."
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8.4 "Great service."
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8.1 "Pool is good."
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6.0 "Rooms are ok."5.9 "
Beds were acceptable for 59%." -
5.2 "Average value."
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5.2 "Average comfort."5.9 "
Beds were acceptable for 59%."
Overall Rating
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8.5 "Great service."
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6.2 "Vibe was decent."
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6.0 "Rooms are ok."
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5.1 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.0review from
Lobby, breakfast, bar and location Blankets were dirty. The guy at front desk had lack of customer service
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10.0review from
My experience at Hyatt Regency Villahermosa was really good, the hotel has the best location in town and the food is great. The rooms are very nice and comfortable. The only problem I found was about the internet fee, 15 USD per day is too much.
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6.0review from
The Hyatt Regency in Villahermosa was in good shape and one of the better ones in town. However, keep in mind that Villahermosa is an oil town run by Pemex, and they use the hotel for a convention center. The travel services at the hotel are outrageously expensive. $200 per person for Palanque. Also the hotel would not exchange American money of any kind. The banks in town would not either. You would do better visting Merida, and taking day trips from there.'
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3.0review from
Lobby, breakfast, bar and location Blankets were dirty. The guy at front desk had lack of customer service
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6.0review from
The Hyatt Regency in Villahermosa was in good shape and one of the better ones in town. However, keep in mind that Villahermosa is an oil town run by Pemex, and they use the hotel for a convention center. The travel services at the hotel are outrageously expensive. $200 per person for Palanque. Also the hotel would not exchange American money of any kind. The banks in town would not either. You would do better visting Merida, and taking day trips from there.'
