Daily cleaning, installation of cabin HEPA filters on flights to Villahermosa
The cheapest airline ticket to Villahermosa from the United States in the last 72 hours was $119 one-way, and $242 round-trip on the route from Houston to Villahermosa. The most popular route is from Houston to Villahermosa and the cheapest ticket found on this route in the last 72 hours was $242 round-trip.
Villahermosa Airport is 7 miles from the center of Villahermosa. View on Map.
Villahermosa is served by Villahermosa Capitan Carlos Perez Airport, also commonly referred to as Cap C Perez, Capitan Carlos Perez, or simply Villahermosa Airport. The airport code is VSA.
Mexico has not implemented any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened.
A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the land border.
There are currently 634,649 active cases of COVID-19 diagnosed in MX and 34,388 deaths as of Jun 16 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Cons: "More Colombian ethnic products like Chocoramo or Achiras"
Pros: "Only the entertainment"
Cons: "There should be a line for older people with bad knees like myself, preference when check in."
Cons: "I can’t tell nothing more about, cause everything was really excellent"
Cons: "On time"
Pros: "The crew was very professional and accommodating"
Cons: "TVs on plane were not working...food was cold."
Pros: "Crew was nice"
Cons: "Flight had a 3hr delay."
Cons: "Our trip was from NY to Cartagena connecting to Medellin. Our original lay over was suppose to be for 2 hours it became 7 hours!!! I missed the time in renting my car. That office closed at 8pm We also missed most of the remaining day to our day at the hotel Los Recuerdos in Guatape. Just awful!!"
Cons: "It would make more sense to offer food and more drinks during the flight. At least water, as it is recommended by doctors. It is important to keep people hydrated"
Cons: "They lost my luggage"
Cons: "No me gusto que ami mama una persona con necesidades especiales La pusieron en los últimos hasientos del avión cuando yo llame para pedir que la pusieran enfrente."
Cons: "Not enough space between the seats in front of me"
Pros: "Thumbs up"
Cons: "Everything was fair"
Pros: "Nothing. Airlines changed the flight time for connecting flight with out informing us. Whole reason, I booked a earlier flight so I can get to spend time in Lima but Avianca airlines changed the connecting flight from Bogata from 125pm flight to 330pm flight. I paid additional $250/ticket to get these tickets so I can get to Lima earlier than 7pmso that my wife and I can enjoy our honeymoon. I am very disappointed that airlines decided to switch flights without our approval. We did reach to Bogota at 1155am and we even tried to catch the 125pm flight from Bogota to Lima. but the staff was not helpful at all. All they kept on saying, “sorry nothing can be done, go file a complain”. Are you kidding me by saying that to your client, “go file a complaint”, instead of assisting. I guess Avianca airlines crew needs to learn about hospitality and customer service. NO AIRLINE MAKES Involuntary CHANGES with out notifying customers. Even on United Airlines, they don’t change flights with out informing customers."
Cons: "Nothing at all."
Pros: "Lost my luggage."
Cons: "The whole expericence was terrible. My bag is missing, the customer service for avianca airlines is the single worst experience I ver had to endured. Never again will I use either kayak or avianca. I’m a chef concierge for the four seasons hotel in NY and I will be sure sharing my experience."
Pros: "The food was mediocre."
Cons: "The customer service was terrible. Our connecting plane had not left yet and they did not let us on. They proceeded to tell us that our only option was to stay the night and take another flight the next day. Us and 10 other people had to get into an argument with the staff in order for something to be done. After begging, they finally said they would put us on an earlier flight the following morning and they put us in a hotel. The staff did not care about us or our missed flight/wasted money that we paid for the hotel at our destination that night. It took 30 minutes for a manager to give us the time of day. Horrible experience. It's really shocking that this is how the company treats its customers."
Pros: "The personal in the counter are very professional."
Pros: "Overall the experience was ok."
Cons: "No vegan or vegetarian food options. Very long flight and I couldn’t eat anything, me being hypoglycemic by the time I got to Bogota my glucose levels where dangerously low."
Cons: "To many hours waiting"
Cons: "The seats were very uncomfortable and felt like squished in like sardines. A little more cabin room space would have gone a long way."
Pros: "The crew were very professional. I speak very little Espanol, but they try to make sure I was ok."
Cons: "Flight was delayed one jour and I didnt know if I'll make my connecting flight to Cartagena.. No one explain. They said just go to second floor for connection."
Pros: "Food. As usual with avianca was amazing."
Cons: "The staff. Completely unprofessional. Flying executive from SJO to JFK with the Costa Rican staff was amazing. This one compared, was deplorable."
Pros: "Love everything about Avianca"
Pros: "The crew was very polite. The airplanes are comfortable"
Cons: "They changed my original itinerary and the flights were delayed."
Pros: "Fairly new airplane seats with TV screens, USB slots, complimentary headphone."
Cons: "Flight was moved 6 hours with no explaination a few weeks before (apparently there's an on going strike), so we had to pay to switch our connecting flight. The day of, there was a 2hr delay so we missed our connecting flight. Food was ok. Drink selection was mediocre. Very limited TV and movie selection. Probably should have stuck with my instincts to fly with a larger carrier."
Cons: "Unprofessional, poor customer service and everything else in between."
Cons: "THE FLY WAS CANCEL.."
Pros: "Not using Kayak, Avianca or Allianz ever again. There’s no accountability for anything."
Cons: "They managed to break my guitar case and leave me stranded in Colombia without a refund. Ended up having to buy a $800 return ticket with Jetblue."
Cons: "Very uncomfortable seating, poor service. I asked for and extra cup of water and they said no! I mean it's a 6 hour flight and we took the red eye. I would expect to atleast have drinks. Overall staff was very rude. Service was very poor and slow. Plus the seating is extremely uncomfortable no leg room no offer to up sell first class. Terrible flight company would never use again or recommend ever! Stay away there are plenty of other ways to get to Colombia. One positive is they did have a decent movie selection honestly that's the only thing. Other then that this company does not even deserve one star I will make sure to tell all my friends family and social media to never use this company"
Cons: "Everything was wonderful except for taking too long to disembark"
Cons: "Major delayed to leave JFK, but to Aviancas fault on aircraft availability."
Pros: "smooth transition .."
Cons: "Wished the seats has more spacing."
Pros: "The flight was smooth and comfortable, the crew were very helpful. This is the only reason why I would give this airline a second chance."
Cons: "There was a 5 hour delay, we had to switch gates and the taxing was about an hour and a half."
Pros: "Avianca rules and so as kayak"
Pros: "The flight attendant were very attentive and nice."
Cons: "The food was too salty. This is especially bad for me since I have high blood pressure."
Cons: "They destroyed my son's stroller"
Cons: "The aircraft was very cold"
Cons: "Just very tight seating"
Pros: "Punctuality , nice air bus .. Excellent crew"
Pros: "The check was super friendly and great. The onboard people were very friendly as well."
Cons: "My TV screen didn't work."
Pros: "There was no one sitting by my side!"
Cons: "Terrible website Terrible call center Terrible timing Poor aircrafts Worst business class I´ve been"
Pros: "Todo me gustó"
Pros: "very good"
Pros: "The airplane was comfortable. The food not so good."
Cons: "Bogota's airport is horrible, doesn't have enough signs to let you know which gate is your flight. The staff is rude and unfriendly."
Pros: "Non stop flights"
Cons: "Prices are expensive"
Cons: "1 bag delivered whithout padlock and stole belogingns."
Cons: "The water was not working on the plane so the bathrooms were unusable. Thanks Avianca that's exactly what I want for a 51/2 hour flight"
Cons: "Way too much people... We're in a pandemic and the plane was Full. Unacceptable."
Pros: "The boarding was made very comfortably. The staff was nice."
Cons: "Fly was cancelled"
Pros: "Flights were on time or close enough to."
Pros: "Amazing crew"
Cons: "Uncomfortable seats"
Pros: "The extras that I was not used to anymore, like a snack and movies. Also punctuality."
Pros: "Crew ok"
Cons: "Just good!"
Cons: "The Screen in front of each seat is fine but the problem is the very long and boring commercials, your content should be brief and to the point. Plus the price of the air fair can not be justifiable to torture the passengers on their dime... Your Marketing team is unprofessional and uncultivated, please hire decent people that CARE.for the customers and the future of aviation"
Pros: "Everything was according to plan, I had no bad experience"
Pros: "Same above!"
Pros: "Smooth flight all around. Didn't use the entertainment"
Cons: "Seats were a bit hard."
Pros: "I think if you pay extra to sit In the front, the seats should recline. Mine didn’t."
Cons: "The stewardess was very rude and"
Cons: "Next time I will like window seat please"
Pros: "Glad it was on time. Everything was great"
Pros: "The service was great!"
Cons: "The baggage claim at arrival was horribly late- for a bag with priority tag I waited 55 mins to pick it up! Rediculous"
Pros: "everything else was great"
Pros: "Not much waiting time to board , landing was on time"
Cons: "Was two attempts at landing time..didn't really know tbe problem the first time"
Pros: "Friendly staff."
Cons: "How crowded it was and how much they charge for luggagr"
Pros: "Seat assignment"
Cons: "Airlines are skipping on quality"
Pros: "The flight was on time,and the crew was very helpful"
Pros: "Good attitude"
Pros: "Todo estuvo muy bien !!! Fue un viaje placentero !!!"
Pros: "I had no problems and everything ran smooth."
Cons: "Se abordó el vuelo después de casi 1 hora de lo programado, hubo demasiada confusión con la información y filas para el abordaje, aunque tenía mi asiento asignado desde la compra y ratificado con el registro en línea me cambiaron a otro lugar dejando mi equipaje de mano fuera de vista el cual fue maltratado, nos dieron cacahuetes y elegí jugo de naranja el cual estaba en mal estado, y lo peor de todo fue que tuvieron muchos problemas con la entrega del equipaje, muchos tuvimos que esperar otra hora y el colmo: perdieron una de mis maletas."
Pros: "Price and effort"
Cons: "Music was not working and limited selection of movies"
Cons: "LAX supervisor from Aeromexico super rude!!"
Cons: "The worst airline now a days"
Cons: "The seats"
Cons: "Delayed flight, customer service was hard to work with."
Pros: "Mix up with Aeromexico and delta. Long story."
Cons: "Confusion with Aeromexico and delta printing boarding pass."
Cons: "I'm a Delta Sky mile Gold medallion member and not sure why Aeromexico is a sky team member but I still got charge for my one luggage"
Pros: "Everything was good."
Cons: "The fee on the first baggage ."
Cons: "Staff people @ checking in Mexico City are the worst! they are unfriendly, rude and unwilling to help people."
Pros: "Departure in time"
Cons: "They let oversized Carrie on"
Pros: "I got to have 2 cups of water."
Cons: "There are no vegan nor vegetarian options."
Pros: "Airline gave me a good seat assignment"
Cons: "My seat didn't recline. I paid extra to be in front seat. I was asked to sit in a different row. I paid an extra $50 for nothing.lunch was bread and cheese."
Cons: "Sold us tickets without assigned seats"
Pros: "The entertainment was decent"
Cons: "The check in desk in lax is very unorganized and I think the staff was not knowledgeable at all. After checking in I was not given a boarding pass and told to get it after TSA check in, which made no sense."
Pros: "The price for the tickets"
Cons: "No air in plane while we were delayed"
Pros: "The service.was good im flying again next time..i also love u can chat with other passangers"
Cons: "That we have to pay for our luggage"
Pros: "The expedite process and secured."
Pros: "Spacious seats"
Pros: "Checkin was easy and promt"
Cons: "It was hot and crowded on the plane!"
Pros: "Comofrotable, no hassle, relaxing."
Cons: "There was nothing for me to disklike"
Cons: "It was awful. Was not offered any food and refused when asked for water. Seats are awful uncomfortable and for small people, no leg room at all. No internet no space no comfort nothing. The attendants were rude and refused to speak English. It was horrible I will never use volaris again"
Pros: "The crew was super professional"
Pros: "The trip was for my mom , she couldn’t aboard the plane because the need a confirmation number not just with her name ,she lost the flight"
Pros: "Crew was poor in preparing for boarding. Boarding happened 30-50 minutes past final call."
Cons: "They could have been more open about checking in. They had a long line that was a mix of three flight leaving in the same hour. They could have organized the boarding better as well. Splitting the passengers in three groups didn't play out so well."
Cons: "Not pay to much for my luggage"
Cons: "Crew was not prepared with enough custom forms. When we arrived at airport it was a mad Scramble to find some."
Pros: "The flight was delayed 2 hours"
Cons: "My suitcase was damage when I pick it up"
Pros: "The crew was ok no contact no interest on mi is ok"
Cons: "The checking line ,soo bad , need much improvement!"
Cons: "I didn’t even get a chance to take the flight. I realized my flight was for 12am the day I was supposed to leave within 2 hours of departure. I asked if I could get another flight was told no! I couldn’t even get a credit since I didn’t call within 3 hours of departure. I would not recommend!!!"
Cons: "Being timely"
Pros: "Getting my boarding pass was a hazel and the flight was delayed about an hour and a half. Seats were extremely uncomfortable and they practically didn't recline. Everything on board was sold and nothing was offered complimentary not even a cup of water."
Cons: "What could be improved is, being on time. The seats could also be a more comfortable with a bit more legroom, room to recline, and space between people. Seats felt like I was sitting on the other person's lap. A small drink should be complementary."
Pros: "The crew was nice; however, the seats from LAX to MEX where extremely uncomfortable. The seats practically didn't recline at all and there was hardly any leg room. I am 5'3 and had ok legroom but it was not comfortable for taller people. Everything on the flight was being sold."
Cons: "Seats could have a bit more leg room and should recline a bit more. Water or a small beverage should be complementary."
Cons: "There was hardly any space under the seats and between each row so it was pretty cramped. Because of this, the flight was not very comfortable."
Cons: "a lot"
Cons: "I could not check in on my phone. I never received email or link to check in. I tried 4 times in the previous 24 hour period. Using the app wasn’t mentioned until on the plane. When we arrived at the gate, 45 prior to departure, we were initially told to wait until the boss was there. 15 minutes lat"
Pros: "Flight left on time! No hassle with carryon"
Cons: "I hate paying for water. Legroom was ridiculously short."
Cons: "Get the forms to fill up"
Pros: "Good crew"
Cons: "More organization toward boarding"
Cons: "Yes it could be better travel to complicated on Volaris"
Pros: "One of the worst experience I’ve had."
Cons: "Our flight was delayed for 3 hours! Completely ruined out plans."
Pros: "Nothing! Crew was rude and liars"
Cons: "Tried to work more with customers and try to accommodate."
Pros: "Good basic airline ALWAYS reserve your seat ahead of time"
Cons: "Softer seats more like cement"
Pros: "The flight was swift without a hiccup, boarding was also done in a quick manner. Volaris is always great in service even at the counter."
Cons: "It would have been nice to know the baggage allowance and that we had to check in first via kiosk before lining up to drop off our luggage."
Cons: "Not having to walk in the rain to terminal"
Pros: "Nothing to like."
Cons: "Everything could be better."
Pros: "Nothing to like. Crew was unprofessional, rude, and no comfort in the flight."
Cons: "Everything could be better. At least offer compliments coffee/sodas instead of charging for every little thing."
Cons: "Maybe courtesy soft drinks and peanuts"
Pros: "Please don't travel with Volaris, extremely old seats I felt like I was seating on a wooden board with some rocks on it. No room leg. You won't get any help from the Staff at check-in. I was charged $10 to print your boarding pass, the machines to print the boarding pass didn't work."
Cons: "Volaris need to get new seats. Volaris charge you almost for even breathing, I am not kidding. They ask you to use the machines at the airport to print the boarding pass but their logo is not on this machines that's how they make $10 on each passenger. Bad experience."
Pros: "I liked the boarding was pretty simple and went by smoothly. The crew was very welcoming. I was happy to know that the vessel was not fully booked and therefore, had some empty seats to which I moved to. I felt fine like any other flight."
Cons: "No entertainment but that is because it was a short 3 hour flight. Nothing else to report."
Pros: "It was on time. Crew was fine."
Cons: "Cramped seating, uncomfortably hot the whole way, they Michel and dime you for every single thing so the “low fare” became more expensive than other options."
Pros: "Everything was fine. I recommend Volaris."
Cons: "Long walk to boarding gate."
Pros: "Again, good time and no delays."
Cons: "Sitting in the first row was a bit difficult. Could not sleep, the crew made so much noise. My handbag had to be put in the bin, I asked for it to get my pen to fill a form out for immigration. Because I don't like to stand up while the plane is flying, I put it under my seat. One of the crew made a loud comment that I was hiding it. I did not appreciate that at all."
Pros: "Service was great but asking for water should not be a paying matter. They want to charge you for everything."
Cons: "They want we paid for everything, even for my purse... the seats very uncomfortable"
Pros: "First time in my life that I've never been offered even a glass of water on a flight. I know this is a budget friendly airline, but on a 3 hour flight from Los Angeles to Guadalajara I would have appreciated a small cup of water."
Pros: "Shock to see pillows and snacks were on sale. Even more surprise when my carry on was weighed with my purse yet others boarded with more than 20lns limit. Stick to your own rules especially since I ended up paying $60 to check in language that was 5lbs overweight."
Cons: "Shock to see pillows and snacks were on sale. Even more surprise when my carry on was weighed with my purse yet others boarded with more than 20lns limit. Stick to your own rules especially since I ended up paying $60 to check in language that was 5lbs overweight."
Cons: "Super mala, organización, aviones pequeños"
Cons: "Everything was the worst experience ever"
Cons: "No real food"
Cons: "People were rude and inconsiderate of our age and ability to move on our own. Being threaten to tip or our tickets would be cancelled is bullshit!"
Cons: "Kiwi lost my reservation I lost my fligh"
Pros: "I only liked the price, the rest was awful"
Cons: "The system to check your baggage in wasn’t working and they had us standing in line for 40 min and when it finally started working, they couldn’t cope with so many (angry) customers."
Cons: "Delayed and they del even the wather"
Cons: "They checked us in, at the 2:00am boarding time they told us there was something wrong with the plane and they had fix it. Finally, at 6:00am they canceled the flight. We won’t be booking volaris again."
Pros: "Enogh room to move to an extra seat"
Cons: "Flight attendent was sassy"
Pros: "Primera y ultima vez que volamos con Volaris. Espantosos asientos tan cerca de cada uno. Parece qur estan transportando animales."
Pros: "Nothing nothing"
Cons: "They sold my ticket to someone else even though we were in line for 3:1/2 hrs no explenation just ignorance and they dont care i will be filling a complain with consumer rights its just not right why should they get away with corruption"
Cons: "Nos mandaron a una terminal alterna, tuvimos que llegar a ella en un autobús, complicado el movimiento con niños."
Pros: "I want to request help for a refund please. Advise"
Cons: "The poor custumer service. They ruined my vacation and didn't care"
Pros: "Plane loaded quickly in part because they don’t use boarding groups and because they strictly enforced carryon bag and size limits. Those with carryons approaching size limits were checked separately while others continued to board."
Cons: "No complimentary snack and beverage service."
Cons: "Flights were comfortable. There were no complementary snacks or beverages. Luggage I checked in Puerto Escondido did not arrive in Cabo San Lucas when I did. There was no agent from VivaAerobus available at the airport for me to talk to. I will have to wait until tomorrow morning to begin trying to get my luggage. My Spanish is very poor, but there a lot of visitors who do not speak Spanish. The English speaking skills of VivaAerobus employees is poor."
Pros: "Very clean plane."
Cons: "Seats don’t recline."
Pros: "Seat super uncomfortable and no leg room"
Cons: "The airplane just seem dirty and disgusting"
Cons: "To: VivaAerobus Airlines I requested a mobility chair and was denied, however they did get a chair for my grandma at the airport. I was told by my grandma that there was a portion of the walk to the gate that she had to walk, she made it, but she got tired. This is not professional at all."
Pros: "Clean new plane"
Cons: "No free food or drink. They give you a menu with overpriced sandwiches, then inform you they've run out. One look around the plane and you see no one is eating. You have to pay with credit card and wont accept cash, which is nonsense! Had to ask them 3 times for my cup of noodles."
Pros: "Cleanliness of the plane and cabin"
Cons: "Online check-in needs work!"
Cons: "Crew is always late. Felt like we were thrown into a box and rocketed through the air. Handled my bag horribly. Was covered in mud in arrival"
Pros: "Very friendly and welcoming crew."
Cons: "Service was great!"
Cons: "No way to get a refund, which seems crazy in light of the COVID-19 situation."
Cons: "The flight was 4 hours late"
Pros: "We got VIP Boarding without choosing in advance."
Cons: "Very little legroom, seats were not reclinable at all, not a single snack included. Cheap."
Pros: "Todo puntual.y buen trato"
Cons: "Seat space"
Cons: "Make the luggage policy and fees more clear, they charged me 50$ for no good reason. Smallest seats I've ever had in my life."
Cons: "Leaving on time would have been better"
Pros: "New planes, los cost, relatively on time"
Cons: "Checkin in, boarding, Seats, on board entertainment, food"
Cons: "I was early to aborde and I wasn’t allow to check in due to apprently being late"
Pros: "Vivaaerobus staff lack more preparation, professionalism and customer service. the seats do not recline and sell them doubles"
Cons: "We ran 5 minutes late and were not allowed to board our flight because there was NO ONE at the ticket counter to check us in... And just fly is saying that we cannot use our return flight tickets, so we have wasted almost $1000.00 Unbelievably poor service at the point!"
Cons: "Double assigned seat, crew was poor in communication and never explained or apologized."
Pros: "Almost 4 hrs of delay"
Pros: "The plane was newer and clean"
Cons: "It was warm on the fight, it would had been better if the air conditioning was turned on the entire duration of the flight."
Pros: "It was above my expectations"
Cons: "They made annousments only in Spanish while boarding"
Cons: "Boarding took just too long"
Pros: "Good seating."
Cons: "They should add charging ports to their aircrafts."
Pros: "Worst customer service I have ever been subject too"
Cons: "Kept us 50 mins on tarmac without any explication"
Cons: "So late"
Cons: "Waiting inside the plane with door open. It is ridiculous to be inside the plan for an hour before takeoff"
Pros: "The plane was clean and fresh and the snack options were great"
Cons: "Maybe if we had more space between seats because the passenger behind me kept kicking my seat and I was unable to rest during the flight . It really irritated me and made the flight unpleasant . And there were too many kids being loud."
Pros: "Good flights and prices"
Cons: "Be on time , no delays"
Pros: "Very much on time nice crew and in land excellent people"
Pros: "good choice of snacks and food, good entertainment options"
Cons: "vegan friendly food options"
Pros: "Nothing They did not let me board the flight they closed and they did not reimburse me or help me in anything that bad experience"
Cons: "the staff has no idea of their work or their routes the truth and are arrogant"
Cons: "They canceled my reservation but did not notify me in any way. I showed up to the airport with no flight. I will never fly this airline again."
Cons: "This airline is always delayed and it’s always too much. This time was 1:30 hours late and we were standing 30 min more in the destination. So. This airline is the worst"
Pros: "I thought that the plane was very clean and the crew was amazing!"
Cons: "The overall experience was great. The only thing that I would have loved was if they had WiFI."
Cons: "It was delayed by an hour"
Cons: "Flight got delayed by 1.5 Hrs I missed by further connection."
Pros: "The crew"
Cons: "Seat could be a bit more comfortable"
Pros: "Nothing especially not arriving late and getting charged extra from Our driver for waiting for us even longer !"
Cons: "Horrible service, rude , dirty , too crowded, over priced ! I was charged for my luggage when I was told it was already included. And apparently they were over widget but the website said I was okay. I even called and tripped check since this was our first time flying with them. They told us to get there at least 3 hour before our flight and they didn’t start checking us in until 3:50 ! I felt rushed after because we didn’t have time to grab a coffee or eat. The workers are rude and disrespectful not helpful at all !"
Pros: "This is a cheap ticket."
Cons: "They tried to charge me for carry on luggage even though I was under weight and under size. They aggressively tried to take my carryon and told me I had to pay 41$ per bag or I could not get on plane. Only when I asked for a manager and found someone to interpret for me and show with a measuring tape and we did they allow me on... total scam - the gate attendant conned at least 15 people before us that had smaller bags that they had to pay (very aggressively in Spanish and many passengers did not speak Spanish so gave in and payed just to get on flight). Once on the flight- you can adjust your seat which for me wasn’t a big deal at 5’1” but any taller would be an issue. You pay for even water on this flight."
Cons: "Delays are understandable but the messaging was the problem, staff created chaos by handing out limited incorrect information. This Encouraged passengers to overcrowd the information booths. Plus a two hour wait on the tarmac,horrible!!"
Cons: "Was horrible"
Cons: "The set to uncontrollable don’t reclaiming"
Cons: "Paid for infant in seat not in lap and we had to hold the baby as they refused to give us a seat"
Cons: "I missed my flight due to an emergency and they made no effort to help me out, they essentially said you lost your flight buy another one."
Pros: "The food, sunsets, beaches were amazing."
Pros: "We got to the airport and the lady that helped us add an extra bag was amazing trying her hardest to make it the cheesesteak possible. She weighed and re weighed our bags until we had the cheapest option. We ended up having to pay for 1bag upgrade (2-55lbs) that was 75$ Then the flight it’s self the flight attendants were every nice and tried to wander any questions I had. Chips were stale. Comfort of the flight was no worse than any other flight I’ve been on."
Cons: "I will not book with kiwi.com EVER again because they messed up my baggage. I originally wanted 3-55lb bags but bought 5-33lb bags when I enquirer about upgrading to 3-55lb bags they ended up miss understanding my wishes and took away 2bags and I still only had 33lbs per bag... by then it was to close to the date we were leaving so they couldn’t fix it and I was told I wasn’t going to get a refund... and that I would have to buy my baggage upgrade at the airport. I could try but it wasn’t likely."
Airlines flying to Villahermosa have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Villahermosa
Masks required on board, masks provided on flights to Villahermosa
Social distancing seating
Middle seats unavailable to book on flights to Villahermosa
Testing for antibodies, testing for symptoms for flights to Villahermosa
Waiving of change fees. Search flexible flights to Villahermosa