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The location was good as it was close to the old town and transport facilities The room was very small and basic
It was close to center of city. Young girl in recepicion was saucy with me and with other clients, but next day other person was ok.
Staff Speaks english, good service. Room was not clean, they had to move me to a clean room.
Excellent view, close to the old city, own guarded parking, easy to get to.
Good location oposite train ststion. Excellent view. The room we stayed in was rather noisy near to some extractor fans. Soap dispenser not working in bathroom.
Staff were courteous and restaurant was very good. Internet was down more than it was up and not available in all rooms.
Good value, location by bus stop and station. airy room with good view out of large window. restaurant open late. Restaurant badly heated. not enough water pressure in shower. layout of bathroom. not enough television channels in english.
Localization 3 min walking from railway and bus stations as well as old town. Breakfast acceptable as for continental breakfast. Nice view from window to the old town. It was pretty cold in the room, heating system was archaic. There was no signs of sound isolation - every word spoken in neighbour room could be heard clearly.
The service, the huge bed. The noise of electric transformator somewhere above the ceiling. I had to switch off the electricity by pulling out the magnetic hotel card for night.
Hotel is very centrally located within walking distance to all sites of interest. Decor was very pleasant, room and hotel very clean, fantastic breakfast buffet, great bar. Friendly and helpful staff.
It was very central for the old town in a part of the city that is obviously going to be an upmarket shopping and tourism district. It was buzzy at night and was easy to find later. There were a lot of roadworks going on, which, although a short term issue, could be a problem for people with limited mobility. Also, a bar on the square immediately outside the hotel played very loud music during most of the day, which could be annoying for sleeping in!
location not easy to get to internet connection was poor
So impressed with the help we got from parking the car, to taking luggage to the room. All lovely No
Very nice room, good breakfast, central, quiet location and friendly staff. Air conditioning did not work properly.
My 3 visit , and i will definately come back. Always meets and often exceed expectations.
Room Breakfast staff very unfriendly, No Bar
Location and cleaningness. DVD player in the room.
friendly staff, good breakfast room was`nt as in 5* hotel. luxury details but but like good 4* (i was in a suite)
Possibility to sleep for small anount of money Very slow hotel staff.
location The bed in the single room is a bid small.
The room was very spacious The breakfast routine could be improved.
Good location, friendly staff I was short of a large mirrow
The hotel is a very good choice for those who prefer good service & comfort for the smart price. The room we were staying in was spacious & clean, wi-fi was working well, the location is ideal to reach the old town & get to the bus/train station on your way back. Surely we'll come to stay there again.
A really high quality/price ratio. Definitely a great choice for a several-days stay in Vilnius. A very spacious en suite room with nice view was clean and tidy. Very cheap internet access (just 1.5 eur per 24 hours). Very friendly staff speaking English, Russian, a bit of Polish. Really worth choosing!
Not much Room's decor was old 1970s Yuoslave feel about it, carpet was dirty. Noisy and hot. Breakfast was feeble. No elevator. Very poor value for money.
The bed could have been better. An 5 cm matress on top of the spring-matress would have done wonders. Our room had also windows directly to the the main-street. With at last 30 degres and no air-condition, the trafic was a problem.
Very serviceminded personnel, great location and good standard
Very cold room. wi-fi impossible catch iscsi
Tha staff is very kind and professional
The quiet atmosphere and position near the Old City no
Location Internet access was a problem. After a lot of efforts we were able to connect.
Nice and very friendly staff, comfortable bed and room.
The hotel is really lovely! I liked most of all the hotel's location nearby the Old Centre and market where I could buy "village" national food and its low price per night. Breakfast was rich and quite enough to "fill in" oneself in the morning before the whole day of city exploring. The staff was very friendly and helpful to me. Since I'm from Moscow, Russia, I appreciated it that all staff spoke Russian without any problem and did not treat the Russian visitors as their old enemies. The room was clean and cosy, all furniture was new and in a perfect condition. All facilities were in order and worked fine. Just one thing could be improved about this lovely hotel: heating system in the bedroom. While in the bathroom heater worked well, I can't say the same about my bedroom. In spite of the fact that I turned the temperature level switch to 5 - its maximum position - it was still a little bit cold in the room all night. It is not a problem for those travelling in summer time, but since I was there in the middle of November, I would have appreciated the higher temperature in my bedroom. Apart from that, I've nothing to complain about!
Good internet connection. Parking place. Location is very good, just opposite of the old town gate. Some lack of hygiene (for example, the room carpet had many stains)
the staff was extremely friendly and helpfull. The room was spacious and comfortable we got a smoking room (there doesnt seem to be a choice in that respect ie all rooms are for smokers). Also, there was a little plumbing problem resulting in unpleasant smell.
Three of us stayed at City Gate and we were not disappointed. It was very good value.The inclusive breakfast was more than adequate. The staff were friendly and helpful and their English was excellent - a great help to us! The venue just outside the city wall was so convenient. The room was in a smoking zone and when you left the room and entered the hallway the smell of smoke was overpowering.
Well-situated in old town Very small room, but this was understandable as it is in an old building, formerly a convent.
all is good! WiFi in rooms for many!
Room comfort and quality. Professional staff. Some of the food good s(ee comments on dislikes) Hot breakfast food was not hot (barely warm). Hot food obviously prepared for start of service was still there at the latter part and as such was dried and visually off-putting. Suggest that food should not only be check for replenishing but also to ensure that what is left is fresh. Anything that is not fresh should be either removed and replaced or the guest being given the option to order fresh if not available.
I know Hotel Conti and like to come back there. The service and the overall performance is constant and nice.
Nice and silent room, comfortable bed, very good location, nice view from window, helpful staff
mostly the location. just on the way from the station to the old city.
Location Wi Fi was very weak, couldn't use internet in hotel lobby
Friendly staff; Cleanliness; Good breakfast for paid money (50 Euro per night). Faulty lamp in the room
We loved the wonderful room we were upgraded to. Thanks!
I staid in the room Nr.400 - it was superb and a great surprise :) i liked the bed and jacuzzi very much!!! There was no instruction how to use jacuzzi :( and there were no showergel in the jacuzzi and shower! Just a little packafe of shower gel in wc :( :(
Great location, central to everything prices for beverages/food a lot higher than bars/restaurants close by
All things was excellent No
is worth every euro you spent over there.Very friendly atmosphere
breakfast poor for a Radison
Great location and spacious room
Relaxed atmosphere and friendly staff. Would recommend the hotel to others. Simple but clean and confortable. n.a.
Friendly and helpfull staff. Even though the hotel had a vip visitor during my stay, they helped out finding me a parking just outside the hotel.
Location, Location, Location! Too expensive for its offering.
Location, location, location! I would definitely recommend this! Bare in mind it is 3-star hotel, but your satisfaction will kick to all 5 if you are in the right mood. Enjoy! With a little effort the rooms could be redecorated properly to match the period.
Very friendly and helpful staff, family atmosphere. Spacious and comfortable rooms in quiet and wonderful ambiance of a former monastery in the centre of the old town. Close to bars, restaurants and boutiques, galeries, churches. Furniture and breakfast are minimal but sufficient.
Excellent location. Room small, clean and easy.
Clean, comfortable and small hotel with a certain amount of class, usually associated with the classic properties in Austria or Great Britain. Good bar with a decent selection and quiet service. Falls a bit short of being a great property: Staff congregates in public areas for private conversations, service a bit amateurish, breakfast selection quite limited.
Everything was perfect! Exelent service from all the staff !!!
they have some nice places to relax like sauna, swimming pool and so no
All the staffs were very kind and friendly unlike that of the famous hotels.It was more than i expected.They answered me all the questions from Japan and offered room arrangement with reasonable way when I asked them to exchange a single room to a double one.One staff became my friend. nothing especially.
Excellent location, desigh and spirit of staff, professional massage, rich choice for breakfast... The price is too high compared to similar hotels in the world.
I suppose that the prices of the rooms of one type (for example double room) also must be different depending on the form, view from window and so on. The Room No 28 for example wasn't so attractive and convenient. Again for example the room for 2 persons has a one armchair only.
good location and good level service
Boutique hotel in the old city of Vilnius. Walking distance to all city sights & history.
Excellent location and very good breakfast. The fire alarm was making a noise (ticks) in the room all the night. There was no central heating switched on.
it is very central and close to lots of bars and restaurent. clean and in good condition, with a very well stocked mini-bar! Service in the bar is very slow (overall Vilnius thing!) and somethings you would have to ask for the same items twice, which was really annoying!
perfect breakfast internet was down
Great location, helpfull staff and amazing breakfast!
Excellent location, good food. would recomend to others.
Location was great, it's right in the heart of the Old Town, close to all the main sites and the railway station. Hotel's restaurant "Medininkai" looks very special, most medieval atmosphere, Staff was always very polite and helpful. The facade looks much more impressive than the rooms. They are rather shabby, though clean. All in all closer to 3 stars than 4, IMHO. The only really worthy factor is its location and staff.
great location, atmosphere no
Location. I have been in Vilnius several times, but location of this hotel gave me opportunity to walk on the streets of beautiful old town at night time. Bathroom - I got the impression that the devices are working on their latest minutes
Excellent response by staff at all times. Excellent food. None
I arrived very late at night and was upgraded to a suite. It was very nice with its own roof terrace and good views over Bergen
It is very cosy, good location (near old town but in a very quiet street). Interesting design. Good breakfast. Excellent staff: they did immediately everything we asked, we came at 3 a.m. and they were friendly, at last they spent about half of hour trying to find out the shortest way for us to drive home. A little bit cold in the room. Luxe is more like good room, no more.
Very friendly, helpfull staff at the reception. Difficult to get a second cup of coffee at breakfast due to lazy staff.
The bathroom is big, and sunny with the big window on the ceiling. Good breakfast with option of hot breakfast, immediately cook upon the request. Parking provided. Good value for money. This hotel is the best on our trip to the Baltics. It overrides the 4 star hotel that we stayed in other town.
Pleasnt and welcoming atmosphere , polite and pleasant staff and location
Nice small hotel bit apart from the "old town" which still can be easily reached by 10 mins walk ride. Fair continental breakfast, wi-fi in all area (though the signal was sick sometimes inside the room). Clean rooms, polite hotel staff It was noisy each night (quite big road 20 meters away and also looks there is a big music club hereabout)
Nice small hotel
staff at the reception are very helpfull we paid extra to have a superior room, but we ended up in a room on the 3th floor with one small window, without any view...according to the hotel our room was a superior room, but it was impossible to change the room
nice friendly safe environment
A cosy hotel on a small street just outside the city center with spacious rooms and a nice breakfast. It was great to get a personally cooked breakfast: pancakes or eggs, lots of variants. It is also close to the railroad station, about 10 minutes walk - very convenient if you plan to travel around Vilnius. On the weekend it can get a bit noisy at night, but only for a short time, when a nearby nightclub closes. On other occasions it can't be heard. The second thing is that the double bed wasn't really a double, but two single beds moved together.
Simple but comfortable room, good breakfast. No wi-fi access and internet at the reception didn't work. Not enough free tables during the breakfast, you should wait
Staff were fabulous, and helpful and friendly! Location is close to center and easy to walk around quickly. Room was a bit small and very cold for July! Brrrr!
nathing to far from the center
nice hotel, and good breakfast
Reasonable place to stay. rate is low for comparative hotels.
Itb was very nice place to stay, reasonable price, clean, good location. I got a very positive experience.Wi-fi worked first evening but not after it. It should be free
Good location. Breakfast was far from 3 star class!
Close to bus depot. Close to, or within walking distance of areas of interest. We were assigned a very small and cramped room, and they would not change it.
not much - hotel is new The hotel is placed near the city center but in a nasty neighbourhood. The staff is not very qualified although nice. The room itself was dark, bed was not comfortable. Breakfast was poor.
Nice breakfast, excellent price. Good location and helpful daytime staff (night staff, not as helpful and not as good English skills). Fans in the room helped drown out noise. Bathroom was tiny, and had some mold in the corner of the shower. A loud Spanish tour group was staying at the same time, and you could hear them through the walls.
The room was terrible! Freezing! No heeting! Check avalability of heetinig in advance!
Price / quality ratio OK , location also OK - 5 min walk to old town
Good location, just steps from the Gate of Dawn and the Jewish district. Cozy, laidback neighborhood, neat rooms, relaxing athmosphere. Details - one light not working, some old soap in the shower, not very comfy bathroom, no hairdryer. But these didn't change my overall experience, which was definitely good.
People was really really nice Yes, I didnt got a towel the first day I come so I had to take a shower and dry myself with some clothes I had.
Cool place, clean, comfortable, and nice, helpful personnel. I fully recommend it.
Location and price. They could not find my reservation, but gave me a better rate than the website for the same type of room. When entering the hotel, the staff always stares at you as if you are an intruder. I did not expect warm welcome each time but this kind of staring made me a little uncomfortable.
loft style - preservation of the old features of the building
Friendly staff, good situated Poor breakfast - nice lady though, very small rooms - if size room is not important I recommend this hotel.
Free secure parking, excellent location for seeing the town. Reasonable price The room was small and lacks Air conditioning. This would be ok for Spring but terrible in the heat of summer.
Staff; Near to the railway/ bus station and to the centre First night some noise; room wasn´t clean every day
central, easy to find it. breakfast
the lovely business room
The service was excellent. All members of the staff who I interacted with were very professional and helpful. The hotel is quite nice, but there are some small issues that make me hesitant to agree that it is, in fact, a 4 star hotel (e.g. there is no lift, which I didn't have a problem with, but it's worth noting). The location is great, quite close to the Old Town but on a quiet street. The breakfast was good. I would definitely recommend this hotel for any business trip to Vilnius. The restaurant boasts an excellent menu, albeit a bit pricey for Vilnius. That said, after a long day of travel and meetings, I finally made it to the restaurant at 9:30 pm, and there was just one table occupied, and their meals had long been finished. Regardless, I still waited 45 minutes for my soup to arrive, another 20 for my entree. The servers were excellent though, and everything was delicious.
Very nice staff very correct
The Grotthus Hotel was one of the best hotels I have stayed in while in Europe. The front desk staff is extremely attentive, the rooms are beautifully decorated, and to top it off the floors in the bathrooms are heated! That alone is worth a 5-star rating! The artwork throughout the hotel adds a great ambiance. The wait staff for breakfast and dinner is the best I have come across in the last 5 years – they treat you like a queen/king and attend to your every need. The dining room has excellent food – some of the best and very innovative. Lastly, the bar area is darling – a great place to relax with friends or with your computer. I can't wait to go back - will stay here for sure! Nothing - it was pretty darn close to perfect.
Totally 4**** experience.
1. Hotel location: in quiet street, 3 minutes on foot from Old Townhall, 15 minutes on foot from railway station. 2. Excellent breakfast. 3. Perfect double bed. 4. Polite hotel staff. 5. Private parking. 1. Some rooms are small (about 16 m). 2. Snoring from neighboring room was heard.
THE WHOLE AMBIANCE, BREAKFAST WONDERFUL
Location two single beds together does not equal a double.
very nice and professional staff, room big, nicely decorated and comfortable, good location
all is perfect all is perfect
liked almost everything the girls serving breakfast werent very polite; they didnt know people drink tea with milk....it was surprise for us...
The design, the size of the rooms, the location. One big problem is the noise of the street rooms, especially at night. The rooms to the inner side are quiet, but have almost no fresh air!
Beautiful room, nice, friendly staff, and a superb location. A lovely place to stay. No.
Staff was very helpful, both at reception and at breakfast. Room was rather simple but clean and nicely decorated. Room to the street was too noisy with open windows. With closed windows it was fine, though.
The room was pleasant and the staff was nice. The location was outstanding being right in the middle of the old town. Although it was great to have a tea kettle in the room it would have been even better if there was a handy place to plug it in.
Very good location, nice room with balcony, big bed. Parking is small, and very expensive
Very nice hotel with very attentive and helpfull staff. The only disadvantage for me was that i didn't have a bath in the bethroom