Pros (+) One or two very good staff members
Cons (-) Tired, scruffy and dated Hotel. The pictures do not look like the Hotel we stayed in.
3 stars
Petra Palace Hotel
Photos of Petra Palace Hotel
Overview
Hotel with 2 outdoor swimming pools, near Petra 2 outdoor pools, a restaurant, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a sauna, and coffee/tea in a common area. Petra Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Wadi Musa hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily. 2 outdoor swimming pools are on site along with a sauna.
Amenities at Petra Palace Hotel
- Outdoor pool
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Free parking
- Business center
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Services and conveniences
- Business center
- Wake-up service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- 24hr front desk
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Packed lunches
General
- Telephone
- Seating area
- Tile/marble floor
- Storage available
Pool and spa
- Massage
- Sauna
- Outdoor pool
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Accessibility and suitability
- Non-smoking rooms available
- Elevator
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Media and entertainment
- Cable or satellite TV
Outdoor
- Garden
Bedroom
- Wardrobe or closet
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Reviews of Petra Palace Hotel
7.8
Good
2431 verified ratings
Wonderful
519
Very good
465
Good
649
Okay
302
Fair
257
Mediocre
137
Poor
102
Summary of reviews
Guests say
Guests appreciated the hotel's great location, especially its proximity to the Petra Archaeological Park, and noted the cleanliness of the rooms. However, many reviews pointed out that the breakfast options were limited and could be improved. Some guests also mentioned that the hotel appeared dated and did not match the photos provided online.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
867 reviews
7.4 out of 10
1 review
6.4 out of 10
2 reviews
All reviews
Pros (+) Location close to the Petra Archaeological Park. Very good breakfast.
Cons (-) Wifi accessible only in the lounge. No air conditioning in the room. No shampoo provided.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a great location, spacious rooms, and a complimentary breakfast, making it a great value for money.
Is the hotel's pool area well-maintained?
While some guests mentioned that the pool was nice, others reported that it was dirty. It's recommended to check with the hotel about the current pool maintenance.
How is the food quality at the hotel?
Guests have had mixed experiences with the food. Some found the breakfast delicious with a large selection, while others mentioned that the food was okay but not exceptional.
What can guests expect from the hotel's customer service?
The staff is described as friendly, welcoming, and helpful by many guests. However, a few guests mentioned that some staff members were not as customer-friendly.
Is the hotel's cleanliness up to standard?
While many guests found the hotel clean and tidy, some mentioned that the hotel is outdated and in need of renovation. It's advisable to consider individual preferences and expectations regarding cleanliness.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the pool or city for a nice view.
Consider Nearby Dining Options
Guests appreciated the proximity of the hotel to various restaurants and supermarkets, providing flexibility for dining choices.
Check for Room Upgrades
Some guests mentioned receiving complimentary room upgrades, so it might be worth inquiring about this option during check-in.
Be Mindful of Noise
A few guests experienced noise disturbances from neighboring rooms, so it may be helpful to request a quiet room location.
Explore the Pools
The hotel offers two pools, with the third-floor pool providing a peaceful and clean area for relaxation, as noted by guests.
Manage Expectations for Breakfast
While some guests found the breakfast delicious with a good variety, others found it uninspiring, so it's advisable to set realistic expectations.
Consider the Hotel's Proximity to Petra
The hotel's location within a 5-minute walk to the Petra Visitor Center was highlighted as a significant advantage by many guests.
Be Aware of Outdated Facilities
Several guests mentioned that the hotel is a bit tired and outdated, so it's important to consider this aspect when booking.
Take Advantage of the Hammam
The hotel offers a Hammam (Turkish bath) as part of its amenities, providing an opportunity for relaxation and rejuvenation.
Inquire About Room Facilities
Some guests noted the absence of in-room Wi-Fi and tea/coffee making facilities, so it's advisable to confirm these amenities before booking.
Location
P.O. Box 70,Wadi Musa, Petra., Wadi Musa
What's nearby
- Obelisk Tomb0.6 mi
- The Siq1 mi
- The Treasury1.2 mi
- Royal Tombs1.4 mi
- Street of Facades1.4 mi
- Nabatean Theatre1.5 mi
- High Place1.5 mi
- Petra1.8 mi
- Winged Lion Temple1.8 mi
- Temple of Dushares1.9 mi
- Ad Deir2.6 mi
- Little Petra3.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Petra Palace Hotel
Low season | April |
|---|---|
High season | March |
Average price (weeknight) | $130 |
When to book a room at Petra Palace Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city center | 0.5 mi |
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