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good room and good breakfast buffet. staff was courteous and helpful. too expensive for what you get
The breakfast buffet was very good in the morning and free coffee,fruit, juice throughout the day and evening. Staff was extremely friendly and helpful with any questions we had. We enjoyed our stay very much.
near to the highway, was a time-saver for us.
Comfortable room. Big parking lot. Excellent breakfast. Location is only good if you're with a car, as in our case.
This hotel is in a rest area on the highway - so quite a surprise from what is expected. Staff is friendly, service is excellent, rooms are good size and clean - and they have reliable wired internet in every room. The 24-hour free snack bar is also a great plus. As it is on the highway immediately north of Bern - getting in to downtown Bern is 10 minutes. And a walk through the countryside is possible directly from the hotel.
The access to the autobahn going in both directions!!! The breakfast was excellent and coffee available 24 hrs. we really enjoyed. The warm bathroom floor!!! and for December it was very comforably warm. We did not hear other guests 'sounds' like showers running, doors banging, it was very quiet to sleep!!
The TV has a fastweb connection to the internet with a handheld keyboard to surf the web if you didn't want to watch the TV. I has never seen anything like this before in a hotel room and i travel a lot.
The address of the hotel seems a little confusing. The navigation system on my car led us to a wrong location not very far from the hotel.
My room was too far to reach the front.
ease of access from auto route no
Location, cleanliness, price! Room had a mechanical noise that I could not shut off
The bar and resturant is god with local people
Clean & spacious room and friendly staff Not really, but I appreciat if heating system works more.
It was quite, comfortable, and had an extremely helpful staff. It was near the railway way station and only 15 minutes to Bern.
staff at the Hotel Berchtold was very nice and outstanding service orientated. Also, good English skills that international customers can get information easily.
Comfortable business room - close to station. Nice atmosphere Could not get the heating quite as low as we wanted.