Hotel Lombardy

Nice hotel, bad door handles

The hotel was nice. I stayed on the top floor, in the back, which was quiet. It’s a basic hotel, so there were not too many things I could critique. Overall it was decent, and bar was small and intimate. I parked using the Spot Hero app, which saved me a lot of money. Gone are the days when I pay $45-$60/night for parking. I paid $45 for the whole weekend just down the street.

I didn’t like the pillows (personal preference) and the door knob to the room, which was very hard to open. How would handicapped people open the door? Also, I didn’t see any recycling, a must in today’s world. The room could use a refrigerator.

Didn't meet expectations

King-size bed, bath tub, robe provided

Slow internet, load air system, small bedroom

woman checking me in on 11/22 was great. very comfortable bed. great location.nice tv, internet hookup great, concierge very nice and helpful.

unfortunately, i was not given the wake up call at 5 15 am like i requested.also, it was tricky to adjust the thermostat to desirable temperature.

People were nice, exellent location, free internet, complementary water / news paper/ gym/coffee/ very cozy

coffee machine broke

good location,location,location.

I love "historic hotels" and this is a really nice one, with the upgrades that matter--excellent, comfortable beds, free internet, good location, helpful staff.

You have to climb up stairs from the tiny lobby to the main floor. Is there wheel-chair access? I couldn't tell.

Hotel was conveniently located and quiet generally. Since I only stayed for one night I did have time to form any strong opinions on the place.

I thought the price was high but perhaps not given the address on Penn. Ave. The staff failed to inform me when room was available having arrived early in the morning.

Friendliness of the staff

Staff far more "accessible", more communicative. Seemed also to be more folk around to help ... bellmen, etc.

I can never remember how to run the thermostats ... I wish each room had an instruction card. Had to chuckle >>> When checking out, I noted to staff that the toilet might be clogged ... they gve me a comment card and suggested I mail the report of my jammed toilet in! I guess my comment lost something in its presentation, all wokred out oki.