Guest reviews
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Overall Rating
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9.3 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 9.7 "Near to public transport , according to 97%." 9.7 "97%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.5 "Easily accessible by car , said 85%." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thought it waseasy to get to the train station ." -
8.5 "Great service."9.0 "90% found the
staff to be very friendly ." 8.1 "81% werehappy with the room service ." 7.5 "Lovely bar service , according to 75%." 10.0 "100% said theconcierge service was amazing ." -
7.3 "Good vibe."9.0 "90%
enjoyed the friendly atmosphere ." 9.4 "94% said it was astylish hotel ." 9.5 "95% thought thehotel was luxurious ." -
7.1 "High comfort."8.6 "86% said the
beds were comfortable ." 7.9 "79% thoughtrooms were spacious ." -
7.1 "Nice rooms."8.6 "86% said the
beds were comfortable ." 7.9 "79% thoughtrooms were spacious ." 7.9 "79% saidrooms were clean ." -
5.7 "Average value."5.0 "The
price was ok for 50%." -
4.6 "Internet is poor."3.3 "67% said the
wifi quality was bad ." -
4.4 "Wellness & sports facilities were not very nice."4.4 "56%
didn't like the fitness area ."
Overall Rating
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9.2 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 9.8 "Near to public transport , according to 98%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.6 "96%liked the proximity to shopping ." -
8.9 "Great service."9.2 "92% found the
staff to be very friendly ." 7.6 "Lovely bar service , according to 76%." -
7.3 "Good breakfast."
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7.3 "Good vibe."9.0 "90%
enjoyed the friendly atmosphere ." 9.5 "95% said it was astylish hotel ." 9.5 "95% thought thehotel was luxurious ." -
7.3 "Nice rooms."8.4 "84% said the
beds were comfortable ." 8.2 "82% thoughtrooms were spacious ." 8.4 "84% saidrooms were clean ." -
5.3 "Average value."
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4.8 "Internet is poor."3.4 "66% said the
wifi quality was bad ."
Overall Rating
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8.9 "Location is great."9.9 "99%
liked the proximity to sightseeing ." 9.6 "Near to public transport , according to 96%." -
8.4 "Great service."8.8 "88% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." -
8.2 "Food is delicious."
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7.5 "Good vibe."9.1 "91%
enjoyed the friendly atmosphere ." 9.5 "95% said it was astylish hotel ." -
7.2 "Good breakfast."
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5.5 "Average value."
Overall Rating
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9.2 "Terrific location."
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8.3 "Great service."9.1 "91% found the
staff to be very friendly ." -
7.1 "Good vibe."9.2 "92%
enjoyed the friendly atmosphere ." -
6.8 "Rooms are ok."
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6.8 "Average comfort."
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5.6 "Average amenities."5.6 "56% thought the
building was acceptable ."
Overall Rating
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9.5 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 9.8 "Near to public transport , according to 98%." -
8.0 "Great service."8.7 "87% found the
staff to be very friendly ." 7.8 "78% thought theservice was very professional ." -
7.3 "Nice rooms."8.0 "80% thought
rooms were spacious ." 8.6 "86% said thebeds were comfortable ." -
7.2 "High comfort."8.0 "80% thought
rooms were spacious ." 8.6 "86% said thebeds were comfortable ." -
7.0 "Good vibe."9.0 "90%
enjoyed the friendly atmosphere ." 9.5 "95% said it was astylish hotel ." -
6.9 "Breakfast is mediocre."
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5.6 "Average value."
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4.7 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.2review from
Location is awesome. Pillows were hard (I am picky), plumbing fixtures were broken (reported, not fixed, reported again), coffee not replaced for next morning two times, TV's are not HD. On a positive note, we had an excellent steak in their restaurant and the service there was outstanding.
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10.0review from
It was a cute hotel in the center of the city. Very reasonable rates walk right behind for a great steak dinner. $5 Uber to any place in town. Valet service was a bit unnecessary.
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7.4review from
King-size bed, bath tub, robe provided Slow internet, load air system, small bedroom
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9.1review from
The room was bright, clean and nicely decorated. The bed was very comfortable and the kitchenette was fantastic! Stocked with the best shortbread cookies! The double doors were unnecessary. Bathroom was a bit small.
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8.5review from
Great location, walk to anywhere. Spacious room with separate kitchenette. Elegant and stylish. My wife enjoyed the makeup table in the room. Helpful staff. Noisy HVAC. Slow draining shower / tub with slippery bottom. Not enough outlets to power all our devices at once.
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9.4review from
Location, location, location. And nice employees. Garage charge for the rental car was bit pricey.
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10.0review from
Classic feel. Excellent bathroom with up-to-date but classic style fixtures. A/C was noisy in my room. I used earplugs to sleep and it was fine after that.
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7.0review from
woman checking me in on 11/22 was great. very comfortable bed. great location.nice tv, internet hookup great, concierge very nice and helpful. unfortunately, i was not given the wake up call at 5 15 am like i requested.also, it was tricky to adjust the thermostat to desirable temperature.
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7.2review from
People were nice, exellent location, free internet, complementary water / news paper/ gym/coffee/ very cozy coffee machine broke
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7.0review from
good location,location,location.
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8.0review from
I love "historic hotels" and this is a really nice one, with the upgrades that matter--excellent, comfortable beds, free internet, good location, helpful staff. You have to climb up stairs from the tiny lobby to the main floor. Is there wheel-chair access? I couldn't tell.
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6.7review from
Hotel was conveniently located and quiet generally. Since I only stayed for one night I did have time to form any strong opinions on the place. I thought the price was high but perhaps not given the address on Penn. Ave. The staff failed to inform me when room was available having arrived early in the morning.
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6.4review from
coosiness the elevator is really outdated
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6.8review from
Friendliness of the staff
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7.6review from
Staff far more "accessible", more communicative. Seemed also to be more folk around to help ... bellmen, etc. I can never remember how to run the thermostats ... I wish each room had an instruction card. Had to chuckle >>> When checking out, I noted to staff that the toilet might be clogged ... they gve me a comment card and suggested I mail the report of my jammed toilet in! I guess my comment lost something in its presentation, all wokred out oki.
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5.6review from
The room was very spacious and very well located. The staff service was particularly slow. We booked in for the Thanksgiving set dinner at the Cafe Lombardy, but when we sat down were initially told there was no more turkey. When pushed, the waiter said we could have the last serve and informed another table they would have to choose from the A la carte menu.
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8.0review from
Great welcome from the doorman to the elevator operator (yes, they have old fashioned elevators); all staff seemed very interested in helping guests in every way; well-maintained and updated older hotel with great character
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10.0review from
It was a cute hotel in the center of the city. Very reasonable rates walk right behind for a great steak dinner. $5 Uber to any place in town. Valet service was a bit unnecessary.
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9.1review from
The room was bright, clean and nicely decorated. The bed was very comfortable and the kitchenette was fantastic! Stocked with the best shortbread cookies! The double doors were unnecessary. Bathroom was a bit small.
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8.5review from
Great location, walk to anywhere. Spacious room with separate kitchenette. Elegant and stylish. My wife enjoyed the makeup table in the room. Helpful staff. Noisy HVAC. Slow draining shower / tub with slippery bottom. Not enough outlets to power all our devices at once.
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9.4review from
Location, location, location. And nice employees. Garage charge for the rental car was bit pricey.
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10.0review from
Classic feel. Excellent bathroom with up-to-date but classic style fixtures. A/C was noisy in my room. I used earplugs to sleep and it was fine after that.
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8.0review from
I love "historic hotels" and this is a really nice one, with the upgrades that matter--excellent, comfortable beds, free internet, good location, helpful staff. You have to climb up stairs from the tiny lobby to the main floor. Is there wheel-chair access? I couldn't tell.
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8.0review from
Great welcome from the doorman to the elevator operator (yes, they have old fashioned elevators); all staff seemed very interested in helping guests in every way; well-maintained and updated older hotel with great character
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7.4review from
King-size bed, bath tub, robe provided Slow internet, load air system, small bedroom
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7.0review from
woman checking me in on 11/22 was great. very comfortable bed. great location.nice tv, internet hookup great, concierge very nice and helpful. unfortunately, i was not given the wake up call at 5 15 am like i requested.also, it was tricky to adjust the thermostat to desirable temperature.
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7.2review from
People were nice, exellent location, free internet, complementary water / news paper/ gym/coffee/ very cozy coffee machine broke
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7.0review from
good location,location,location.
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6.7review from
Hotel was conveniently located and quiet generally. Since I only stayed for one night I did have time to form any strong opinions on the place. I thought the price was high but perhaps not given the address on Penn. Ave. The staff failed to inform me when room was available having arrived early in the morning.
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6.8review from
Friendliness of the staff
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7.6review from
Staff far more "accessible", more communicative. Seemed also to be more folk around to help ... bellmen, etc. I can never remember how to run the thermostats ... I wish each room had an instruction card. Had to chuckle >>> When checking out, I noted to staff that the toilet might be clogged ... they gve me a comment card and suggested I mail the report of my jammed toilet in! I guess my comment lost something in its presentation, all wokred out oki.
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6.2review from
Location is awesome. Pillows were hard (I am picky), plumbing fixtures were broken (reported, not fixed, reported again), coffee not replaced for next morning two times, TV's are not HD. On a positive note, we had an excellent steak in their restaurant and the service there was outstanding.
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6.4review from
coosiness the elevator is really outdated
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5.6review from
The room was very spacious and very well located. The staff service was particularly slow. We booked in for the Thanksgiving set dinner at the Cafe Lombardy, but when we sat down were initially told there was no more turkey. When pushed, the waiter said we could have the last serve and informed another table they would have to choose from the A la carte menu.
