There was a hidden "Service Fee" $52.00 tacked on at the end. When I booked I thought I was getting the real price.
The hotel is very nice and up to date overall. FYI if you get a good deal your going to get a small room with a even smaller bathroom.
While checking in, a friend and myself was told the pool for closed for an event(it was 98 degrees )! One of the main reasons we even picked the hotel was for there rooftop pool. After getting in the room I then called the operator because the staff at the front desk seemed unsure and it was three of them. All i asked was, when was the event going to end ? We then went to the roof top for drinks and seem guest kids etc in the pool. We then asked the bartender about the event, she had no clue what we were talking about.
Breakfast was not as advertised Hyatt across the street has buffet that was way better or the West Wing Cafe across the street was more affordable
Pool not open because they didn't get the chemicals test early enough before the open time , act not working , room not clean, no tub , can't check in until 4 pm
- Great location. - Friendly staff.
- Gym doesn't seem to be well maintained. - Noisy.
The room was a little bit too much in regards to modern art deco. There was no two lamp that was the same. Parking cost $48 overnight,
Not recommended unless you are looking for a heada
We enjoyed our stay at the Washington court hotel after the liaison did not have a room for us.
We arrived at the liaison at 12 am hoping to get into our room quickly and get some rest. We waited in line for at least 30 minutes to check in, as other guests appeared to be having issues with check in. After finally reaching the check in desk, we were told that the room we had reserved was not available. The only available room had no bed, just a pull out couch that could only sleep one person. This situation was the same for another 5-6 parties attempting to check in after us. We were given the option of staying at another hotel down the street and switching back to the liaison for the second night of our stay. We decided to cancel our liaison reservation and stay at the other hotel for both nights. The entire situation was handled in a very unprofessional manor, adding stress and confusion to what we hoped to be a relaxing weekend.
You pay for what you get
The location was good. The decor was nice and what you would expect from a 4star hotel.
They tried to charge us for umbrellas that were returned to the front desk. When I returned the umbrellas to the front desk, the lady was very rude for no reason. Two of the elevators were out of service and the other two seemed as if they would break soon. It was scary everytime getting into the elevator because it would shake and make a noise. Twice the door didn't close all the way completely, leaving a small crack, and the elevator would not move. I highly doubt I would stay here again because of the lady I dealt with that was rude and tried to charge me for umbrellas that were returned.
Either the hotel or this booking service gave misleading info. Internet was listed along with TV, sofa, etc., as included. But then the hotel said internet was $14.95/day. They eventually agreed to not charge me for it.
the room was perfect
had to pay for parking internet and food I i didn't like the customer service the elevator was not working my room was floor 8 even though i tried to connect the internet and pay it did not work when i talked to to the reception did not help they asked me to bring my laptop and phone down stairs
A nice stay by the Capitol
The location was great, good value for the room however parking was an additional $54/night. Try out Art and Soul restaurant, delicious!
Parking. But in DC I guess it's standard...
Party Over Here!
I liked the decor and unique style of the hotel. I checked in at night so when we arrived we were able to appreciate the dim lighting and music. There was a lot of activity going on over at the bar/restaurant. People seemed to be enjoying them selves. The room was nice and clean. I liked the products in the bathroom. The bed was comfy and the lighting was modern and unique.
It took 20 minutes of standing in a very short line before I was checked in. There was a jug with fruit infused water for guests to enjoy. But there was also an overflowing trash can of plastic cups right next to it. There was only one person assisting customers. When I gave my name and info, the representative had a hard time. I showed her my reservation on my phone. She looked at it for at least 3 minutes and then told me that I need to call Kayak to get my confirmation#. I was confused and asked shouldn't she call them (since I stood in line for so long). Luckily I found what she missed on my reservation and she was able to check me in. Later that evening, we were given the number to a local restaurant that delivers. We ordered food. The next morning there is a receipt for a long distance call on the floor near the door. When I called the front desk about it, the rep said they would talk to their manager. When I checked out that day, I mentioned it and the representative at the desk dismissively said that her boss took care of it. No apology or friendly demeanor to spare I suppose. The carpet in the lobby needed vacuuming. It looked like the day after a party in the lobby.
The Liaison Capitol Hill is conveniently located on Capitol Hill, just steps from Union Station, the National Mall and is the closest hotel to the U.S. Capitol Building. Only a short walk away is The Smithsonian, the Supreme Court and numerous other attractions and monuments.
Based on 3,590 reviews
Value for money
Policies vary by room type and provider.