Guest reviews
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Overall Rating
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9.2 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 9.3 "93%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 9.7 "97%enjoyed the restaurants & bars nearby ." 8.5 "City centre within easy reach , said 85%." 9.5 "Easily accessible by car , said 95%." -
8.7 "Great service."9.5 "95% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." 9.3 "93% said theconcierge service was amazing ." 7.4 "74% found therestaurant service to be one of the best ." 9.5 "Lovely bar service , according to 95%." 10.0 "Management was excellent , said 100%." -
7.8 "Good cleanliness."7.9 "79% said
rooms were clean ." 7.8 "78% thoughtit was clean ." -
7.3 "Internet works."8.8 "88% thought it was a
great value ." -
7.0 "Good vibe."
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6.2 "Rooms are ok."6.2 "
Beds were acceptable for 62%." 6.6 "Only 66% saidrooms were big enough ." 5.9 "59% thought thebathroom was big enough ." -
6.1 "Breakfast is mediocre."
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4.7 "Pool is below average."
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4.0 "Value below average."2.2 "78% said the
breakfast was too expensive ." 1.7 "Theprice was too high for 83%." 0.0 "100% saidbeverages were too expensive ."
Overall Rating
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8.8 "Great service."9.5 "95% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." 7.5 "75% said thereception staff was great ." 9.3 "93% said theconcierge service was amazing ." -
8.7 "Location is great."9.8 "98%
liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 9.0 "90%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." -
7.7 "Good cleanliness."7.6 "76% said
rooms were clean ." 8.1 "81% thoughtit was clean ." -
7.2 "Internet works."
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6.9 "Vibe was decent."
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6.0 "Breakfast is mediocre."
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6.0 "Average comfort."6.2 "
Beds were acceptable for 62%." 6.6 "Only 66% saidrooms were big enough ." 6.4 "For only 64%, thenoise level was all right ." -
5.8 "Rooms are ok."6.2 "
Beds were acceptable for 62%." 6.6 "Only 66% saidrooms were big enough ." -
3.8 "Value below average."2.1 "79% said the
breakfast was too expensive ." 1.6 "Theprice was too high for 84%."
Overall Rating
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9.0 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 9.4 "94%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 9.5 "95%enjoyed the restaurants & bars nearby ." 9.6 "Easily accessible by car , said 96%." -
8.3 "Great service."9.1 "91% found the
staff to be very friendly ." 8.1 "81% thought theservice was very professional ." 8.9 "89% said theconcierge service was amazing ." 7.5 "75% found therestaurant service to be one of the best ." -
7.4 "Internet works."
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6.9 "Vibe was decent."
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6.1 "Breakfast is mediocre."
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5.9 "Rooms are ok."6.2 "
Beds were acceptable for 62%." 5.9 "Only 59% saidrooms were big enough ." 5.6 "56% thought thebathroom was big enough ." -
5.8 "Average comfort."6.2 "
Beds were acceptable for 62%." 5.9 "Only 59% saidrooms were big enough ." 6.5 "For only 65%, thenoise level was all right ." 5.6 "56% thought thebathroom was big enough ." -
4.9 "Pool is below average."
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3.8 "Value below average."2.7 "73% said the
breakfast was too expensive ." 1.6 "Theprice was too high for 84%."
Overall Rating
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9.4 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." -
8.4 "Great service."9.6 "96% found the
staff to be very friendly ." -
7.5 "Good cleanliness."7.8 "78% said
rooms were clean ." -
7.2 "Good amenities."7.1 "71% thought the
building was wonderful ." -
7.1 "Good vibe."
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6.1 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 6.4 "Only 64% saidrooms were big enough ." -
6.1 "Average comfort."6.4 "Only 64% said
rooms were big enough ." 6.3 "Beds were acceptable for 63%." -
4.3 "Value below average."
Overall Rating
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9.1 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
8.7 "Great service."9.5 "95% found the
staff to be very friendly ." -
7.4 "Tasty food."
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7.4 "Internet works."
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6.6 "Average comfort."6.5 "
Beds were acceptable for 65%." 6.6 "For only 66%, thenoise level was all right ." 6.8 "Only 68% saidrooms were big enough ." -
6.5 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 6.8 "Only 68% saidrooms were big enough ." -
6.3 "Breakfast is mediocre."
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4.9 "Pool is below average."
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4.0 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
We upgraded at check-in for an extra $50 which doubled the space. The location is excellent as it's walking distance to several sites. The fitness center is excellent and is included in the price of the room. Lack of parking requires you to valet for $56 a day. If you are somebody that needs a great view you won't find it here.
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9.1review from
Quiet even though we were on lower floor and overlooked front of building. Great location. Restaurant (breakfast) food just ok.
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7.7review from
The room was nice until we looked out the window and found we had a great view of the roof... (sarcasm) Valet constantly begging for tips. Being from Vegas I tip almost excessively however if someone begs for it or nearly has his hand out the entire time it is not coming. It's called a gratuity for a reason. Then when delivering the vehicle no opening the trunk, and doesn't return the seat to where they found it or at least close. Not much effort in valet.
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5.4review from
Location Hidden charges. $58 a night to park. Nowhere did I see that when I booked the trip. $8 for a draft beer that should be $3, I get a call from security in the evening waking me up, stating that the policy is to call if the do not disturb sign is out. The do not disturb sign was out, I didn't want to be disturbed. Couldn't go back to sleep. I'm a small business owner, if I treated my customers that way, I would be out of business. I will never give that hotel a dime again.
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8.2review from
Walking to distance to good lunch and dinner choices Hotel lobby shop was typical "airport prices" for anything you'd want, making You feel like a fool if you didn't to walk across the street and buy a snack or coffee at 1/3 price.
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7.1review from
Internet, parking, tv hdmi not working, deceiving "city view"
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6.2review from
Very nice amenities and the shower was great! I booked my stay two month prior for a King Bed for one night. When I got there, they said they were sold out of King Bed's and all they had were two doubles. Not the biggest deal, but what is the point of booking a King in advance if that is not what is available? Also, our room did have a musty smell to it when we first got it. After running the air for a bit, it went away.
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10.0review from
Clean sheets, very comfortable bedding, clean showers and floors. Great location with respect to the national mall. Gym is great. Would definitely recommend. Nothing.
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8.8review from
That staff was very helpful and friendly. Also, the location was great. Very close to the Capitol building. We upgraded to a buffet breakfast, which was lacking and the hot food was cold. Not a good value at $25/ person, but at a hotel, I understand the price, but if the food is cold, then it was a waste of money.
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10.0review from
Spacious room, quiet, clean and well-appointed.
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10.0review from
Excellent Capitol Hill location. Comfortable base for young children on their first tour of the Capital.
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9.1review from
The breakfast was very overpriced!!!
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9.1review from
Great hotel and reasonably priced. Amazing food. Great conference facilities. Comfy beds. Really only one issue (see below) Strangely they never seemed to pick up the dirty dishes from room service except for once a day. The same dirty plates and half eaten food was sitting in the hallway outside of the rooms for more than 10 hours one day. Gross.
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6.2review from
There was plenty of space and it was very clean when I booked it said I would have a city view and what I got was far from. Also it said that breakfast was included and well again what I got was very different. no breakfast unless I wanted to pay $22 ontop of a $300 + room that is crazy!!
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7.4review from
Overall clean and comfortable stay with friendly staff. Room was average. Close to capitol. Pool was clean. Some areas close to the hotel didn't feel the safest for walking. Quickly figured out which direction was best to walk to avoid those areas. TV was broken (didn't complain while we were there because I only tried to watch the day we were packing to leave).
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10.0review from
This was our second stay at this hotel. Very pleasant stay. The only critical comment I can make is that the conditioner toiletry bottle was empty.
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6.5review from
Close to Capitol and very convenient for my trip. Easy to check in with the self service screens. Taxis standing at entrance, so getting to other destinations was expedient, especially to the airport in the early morning. Several bellmen standing out front when I arrived, but none greeted me as I exited the cab. Room had an odor, and bed was lumpy. Rates were high due to tourist season, so value was offset by 'not so goods'.
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7.1review from
Clean And nice beds Upon entering hotel the check in was poorly run I attempted to use the self check in terminal But it informed me after several pages and key strokes that it was not working So got in line at the personnel check in. I stood for 22 minutes as the two people working the counter dealt with 2 customers The staff would not make eye contact with those of us in line Poor customer service training The staff should always acknowledge those waiting with eye contact and a few words Such as " we will be with you as soon as we can thankuou for your patience" They did not get anyone to come help and deal with the issues of the two people that were wanting satisfaction over their bill or Parking fee Etc. Just a poor introduction to a nicely appointed hotel
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10.0review from
We upgraded at check-in for an extra $50 which doubled the space. The location is excellent as it's walking distance to several sites. The fitness center is excellent and is included in the price of the room. Lack of parking requires you to valet for $56 a day. If you are somebody that needs a great view you won't find it here.
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9.1review from
Quiet even though we were on lower floor and overlooked front of building. Great location. Restaurant (breakfast) food just ok.
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8.2review from
Walking to distance to good lunch and dinner choices Hotel lobby shop was typical "airport prices" for anything you'd want, making You feel like a fool if you didn't to walk across the street and buy a snack or coffee at 1/3 price.
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10.0review from
Clean sheets, very comfortable bedding, clean showers and floors. Great location with respect to the national mall. Gym is great. Would definitely recommend. Nothing.
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8.8review from
That staff was very helpful and friendly. Also, the location was great. Very close to the Capitol building. We upgraded to a buffet breakfast, which was lacking and the hot food was cold. Not a good value at $25/ person, but at a hotel, I understand the price, but if the food is cold, then it was a waste of money.
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10.0review from
Spacious room, quiet, clean and well-appointed.
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10.0review from
Excellent Capitol Hill location. Comfortable base for young children on their first tour of the Capital.
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9.1review from
The breakfast was very overpriced!!!
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9.1review from
Great hotel and reasonably priced. Amazing food. Great conference facilities. Comfy beds. Really only one issue (see below) Strangely they never seemed to pick up the dirty dishes from room service except for once a day. The same dirty plates and half eaten food was sitting in the hallway outside of the rooms for more than 10 hours one day. Gross.
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10.0review from
This was our second stay at this hotel. Very pleasant stay. The only critical comment I can make is that the conditioner toiletry bottle was empty.
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7.7review from
The room was nice until we looked out the window and found we had a great view of the roof... (sarcasm) Valet constantly begging for tips. Being from Vegas I tip almost excessively however if someone begs for it or nearly has his hand out the entire time it is not coming. It's called a gratuity for a reason. Then when delivering the vehicle no opening the trunk, and doesn't return the seat to where they found it or at least close. Not much effort in valet.
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7.1review from
Internet, parking, tv hdmi not working, deceiving "city view"
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7.4review from
Overall clean and comfortable stay with friendly staff. Room was average. Close to capitol. Pool was clean. Some areas close to the hotel didn't feel the safest for walking. Quickly figured out which direction was best to walk to avoid those areas. TV was broken (didn't complain while we were there because I only tried to watch the day we were packing to leave).
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7.1review from
Clean And nice beds Upon entering hotel the check in was poorly run I attempted to use the self check in terminal But it informed me after several pages and key strokes that it was not working So got in line at the personnel check in. I stood for 22 minutes as the two people working the counter dealt with 2 customers The staff would not make eye contact with those of us in line Poor customer service training The staff should always acknowledge those waiting with eye contact and a few words Such as " we will be with you as soon as we can thankuou for your patience" They did not get anyone to come help and deal with the issues of the two people that were wanting satisfaction over their bill or Parking fee Etc. Just a poor introduction to a nicely appointed hotel
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5.4review from
Location Hidden charges. $58 a night to park. Nowhere did I see that when I booked the trip. $8 for a draft beer that should be $3, I get a call from security in the evening waking me up, stating that the policy is to call if the do not disturb sign is out. The do not disturb sign was out, I didn't want to be disturbed. Couldn't go back to sleep. I'm a small business owner, if I treated my customers that way, I would be out of business. I will never give that hotel a dime again.
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6.2review from
Very nice amenities and the shower was great! I booked my stay two month prior for a King Bed for one night. When I got there, they said they were sold out of King Bed's and all they had were two doubles. Not the biggest deal, but what is the point of booking a King in advance if that is not what is available? Also, our room did have a musty smell to it when we first got it. After running the air for a bit, it went away.
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6.2review from
There was plenty of space and it was very clean when I booked it said I would have a city view and what I got was far from. Also it said that breakfast was included and well again what I got was very different. no breakfast unless I wanted to pay $22 ontop of a $300 + room that is crazy!!
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6.5review from
Close to Capitol and very convenient for my trip. Easy to check in with the self service screens. Taxis standing at entrance, so getting to other destinations was expedient, especially to the airport in the early morning. Several bellmen standing out front when I arrived, but none greeted me as I exited the cab. Room had an odor, and bed was lumpy. Rates were high due to tourist season, so value was offset by 'not so goods'.
