Marriott Marquis Washington DC

Reviews

Pros

"The hotel beautiful and welcoming!" (in 78 reviews)

"Great services and great location." (in 78 reviews)

"Within walking distance to Verizon center" (in 7 reviews)

Cons

"Didn't like room service had a delivery charge." (in 3 reviews)

"No free wifi in room, not cool these days." (in 7 reviews)

"The room service took a very long time and did not include silverware." (in 3 reviews)

Show reviews that mention

+

Good

Apr 2018

7.7

The ability to use Netflix and other internet tv providers was a bonus.

The shower tile bit into my feet and it was too large for a small shower head.
Excellent

Mar 2018

8.2

Fine for a business hotel, pricey for a vacation

Good location, lots of pubs and restaurants nearby. Wifi was fast.

Standup shower, no bathtub, bidet, or spray hose for personal hygiene. Pricey lobby food options. Breakfast was not included, but there's a perfectly nice breakfast cafe out the back entrance that's full of police and municipal workers, which was good enough for me!
Excellent

Dec 2017

9.1

Pros and cons

I liked the proximity to everything - an Uber was never more than 4 minutes away! Plus you're in walking distance of a lot of places including the metro. The beds were super comfortable and I liked that most of the rooms had a separate magnifying mirror.

The floors are hard to navigate and easy to get turned around. With an injury I had to find a room closer to the elevator. When I changed rooms, I still had TO WALK to both my old room and the new. No one had an indoor golf cart or something that would make changing my room location a little easier, physically. The handicap accessible rooms had way less closet space and were less clean since they are not used as often or as regular, the beds need their mattresses turned - one bed was quite 'slope-y' on one side. Not every room has a separate magnifying mirror and the ones that do are not tended to in a way that a rusty spot doesn't form on the counter top underneath it.
Good

Nov 2017

6.5

Excellent location, experienced brand, inexperienced staff

Hotel is big, clean, and convenient

Room wasn't ready when we arrived (even though we noted online at check-in), then wasn;t ready when they said it would be 3 hours later. Room wasn't cleaned until I called at 4pm after our first of 2 nights. In room dinning was delicious but both times we ordered, part of our order was missing - even when we called to notify, they said they were sending it, and it never arrived.
Excellent

Sep 2017

10.0

Opulent and Luxurious with Excellent Customer Service

Beautiful rooms, Excellent views, excellent Customer Service

Nothing. I only stayed one night.
Excellent

Jul 2017

8.8

Great hotel but pet policy is awful

Fitness center is amazing. Rooms are spacious

Pet policy is awful. A dog barked into the early hours of the morning and staff did not handle appropriately
Excellent

Nov 2015

10.0

Quality in all areas. They also honored my reservation with no problem even though I reserved it for the wrong night. They didn't make it like they were doing me a big favor either.
Excellent

Nov 2015

10.0

comfort value clean

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