Pros (+) Comfortable accommodation with a great location
Cons (-) Perhaps more staff in breakfast area would result in in greater Cleanliness in breakfast area
Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG
2 stars1,067 reviews
Very good
-
2 guests, 1 room
Latest deals for Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG
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Deals from
$82
•Cheapest rate per nightCompare prices for Executive room, Standard room and 36 more Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG deals.
Executive room, bed type unknown
$82
nightly with fees
Standard room, 1 king bed
$86
nightly with fees
Executive room, bed type unknown
$102
nightly with fees
Standard room, 1 king bed
$115
nightly with fees
Standard room, 1 king bed
$121
nightly with fees
Standard room, bed type unknown
$122
nightly with fees
Executive room, bed type unknown
$135
nightly with fees
Standard room, bed type unknown
$141
nightly with fees
Double room, 2 double beds
$153
nightly with fees
Standard room, bed type unknown
$164
nightly with fees
Standard room, 2 queen beds
$189
nightly with fees
Double room, 2 double beds
$197
nightly with fees
Standard room, bed type unknown
$283
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Reviews of Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG
8.6
Very good
1067 verified ratings
Wonderful
581
Very good
187
Good
126
Okay
54
Fair
48
Mediocre
23
Poor
48
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, especially its proximity to the market and local attractions. Cleanliness was highlighted in many reviews, with guests noting clean rooms and well-maintained facilities. The breakfast received positive feedback for its variety and attentive staff, though a few guests mentioned limited gluten-free options. The pool area was appreciated, particularly for families with children. While service was generally described as helpful and friendly, there were a few negative experiences with staff and security. Overall, guests enjoyed their stay, citing value, comfort, and amenities as positives.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
853 reviews
7.9 out of 10
87 reviews
8.5 out of 10
20 reviews
8.8 out of 10
2 reviews
All reviews
Pros (+) Rooms were very clean, Location was great. Breakfast nice. Staff very professional and helpful.
Cons (-) Walls were a bit thin could hear other families activities going on.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the beds at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs?
Guests have consistently praised the comfortable beds at the hotel, ensuring a great night's sleep during your stay.
Is parking available at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs?
Yes, the hotel offers free parking, providing convenient and hassle-free access for guests with vehicles.
How is the food quality at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs?
Many guests have enjoyed the great breakfast options and excellent staff service. However, some have mentioned limited breakfast options and occasional shortages of certain items.
What is the cleanliness like at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs?
The hotel is known for its cleanliness, with many guests praising the very clean rooms and good staff. However, a few guests have mentioned specific cleanliness concerns, such as the pool water quality and some maintenance issues.
How is the customer service at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs?
The hotel's staff is highly praised for being friendly, accommodating, and helpful. However, a few guests have mentioned instances of less satisfactory customer service experiences.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Garden View
Guests have enjoyed the garden views from their rooms, so consider requesting a room with a garden view for a more pleasant stay.
Check Pool Conditions Before Swimming
Some guests have mentioned concerns about the pool water quality, so it's advisable to check the pool conditions before swimming, especially if traveling with children.
Plan Breakfast Timing
To avoid potential breakfast rush and limited options, consider planning your breakfast time strategically to ensure a more enjoyable dining experience.
Request Room Away from Construction
If sensitive to noise, it's advisable to request a room away from any ongoing construction to ensure a quieter stay.
Consider Bringing Your Own Water
Some guests found the cost of bottled water expensive, so consider bringing your own water to save on expenses.
Verify Room Amenities
Due to occasional issues with room amenities, it's recommended to verify the availability and functionality of amenities like hairdryers and TV streaming before settling in.
Inquire About Pool Booking System
To ensure a spot at the pool and avoid overcrowding, consider inquiring about the hotel's pool booking system in advance.
Check for Room Cleanliness
Some guests have reported cleanliness issues, so it's advisable to check the room thoroughly upon arrival and notify the staff of any concerns.
Confirm Special Requests in Advance
If you have special requests, such as extra towels or specific room items, it's recommended to confirm these in advance to ensure they are addressed promptly.
Consider Alternative Dining Options
While the hotel offers breakfast, some guests have suggested nearby family restaurants, such as Jack's, as a convenient dining alternative.
Location
14 Benjamin Road, Waterloo, ON N2J 2V9
What's nearby
- St. Jacobs Market District Visitor Information Centre104 yd
- St. Jacobs Country Playhouse231 yd
- Max's Golf Centre0.4 mi
- Waterloo Maple Inc.0.5 mi
- Conestoga Mall1.6 mi
- City of Waterloo Museum1.6 mi
- Laurel Creek Conservation Area1.7 mi
- Brubacher House Museum2.3 mi
- Warrior Field2.4 mi
- University of Waterloo2.7 mi
- RIM Park2.7 mi
- Earth Sciences Museum2.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | December | $172 | $205 |
Cheapest month to stay with an average 41% drop in price. | Most expensive month to stay with an average 71% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG
Which month has the cheapest rates at Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG is January, with an average nightly rate of $115. The most expensive month is June at $190 per night.
What is the cheapest day to book Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG is Sunday, with an average nightly rate of $121. The most expensive day is Friday at $224 per night.
How far in advance should you book Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG, book around 9 weeks in advance. This could save you approximately 40% compared to booking last minute.
KAYAK's top tips for your stay at Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG
FAQs when booking at Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG
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See most recommended stays in WaterlooGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
3.5 mi | Toronto Region of Waterloo Intl | 9.2 mi |