Holiday Inn Express & Suites Waterloo - St. Jacobs Area By IHG

Guests have consistently praised the comfortable beds at the hotel, ensuring a great night's sleep during your stay.

Yes, the hotel offers free parking, providing convenient and hassle-free access for guests with vehicles.

Many guests have enjoyed the great breakfast options and excellent staff service. However, some have mentioned limited breakfast options and occasional shortages of certain items.

The hotel is known for its cleanliness, with many guests praising the very clean rooms and good staff. However, a few guests have mentioned specific cleanliness concerns, such as the pool water quality and some maintenance issues.

The hotel's staff is highly praised for being friendly, accommodating, and helpful. However, a few guests have mentioned instances of less satisfactory customer service experiences.

Guests have enjoyed the garden views from their rooms, so consider requesting a room with a garden view for a more pleasant stay.

Some guests have mentioned concerns about the pool water quality, so it's advisable to check the pool conditions before swimming, especially if traveling with children.

To avoid potential breakfast rush and limited options, consider planning your breakfast time strategically to ensure a more enjoyable dining experience.

If sensitive to noise, it's advisable to request a room away from any ongoing construction to ensure a quieter stay.

Some guests found the cost of bottled water expensive, so consider bringing your own water to save on expenses.

Due to occasional issues with room amenities, it's recommended to verify the availability and functionality of amenities like hairdryers and TV streaming before settling in.

To ensure a spot at the pool and avoid overcrowding, consider inquiring about the hotel's pool booking system in advance.

Some guests have reported cleanliness issues, so it's advisable to check the room thoroughly upon arrival and notify the staff of any concerns.

If you have special requests, such as extra towels or specific room items, it's recommended to confirm these in advance to ensure they are addressed promptly.

While the hotel offers breakfast, some guests have suggested nearby family restaurants, such as Jack's, as a convenient dining alternative.