5 Mountains Lodge & Spa
Overview
Amenities at 5 Mountains Lodge & Spa
- Outdoor pool
- Spa and wellness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
Dining
- Minibar
- Special diet menus (on request)
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining table
Pool and spa
- Spa and wellness center
- Massage
- Hot tub
- Outdoor pool
- Sauna
Kitchen
- Oven
- Kitchenware
- Stovetop
- Refrigerator
- Kitchenette
Outdoor
- Terrace/Patio
- Grill
- Outdoor dining area
- Outdoor furniture
- Garden
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Heating
- Air-conditioned
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Designated smoking area
Things to do
- Hiking
- Board games/puzzles
- Golf
- Horse riding
Services and conveniences
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Bathroom
- Hairdryer
- Private bathroom
Bedroom
- Sofa bed
General
- Family rooms
Health and safety
- Safe
Reviews of 5 Mountains Lodge & Spa
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at 5 Mountains Lodge & Spa?
The rooms feature spacious and comfortable beds, ensuring a good night's sleep. The crisp white bedding and towels add to the comfort of the rooms.
Is parking available at 5 Mountains Lodge & Spa?
Yes, the lodge offers free parking and private parking for the convenience of guests.
How is the food quality at 5 Mountains Lodge & Spa?
Guests can enjoy a delightful breakfast and have the option for food to be delivered to their accommodation. The bar/lounge and special diet menus ensure a variety of dining options.
What is the cleanliness like at 5 Mountains Lodge & Spa?
The staff ensures that the guest accommodation is disinfected between stays, and all safety protocols are followed. The rooms are spacious, comfortable, and feature crisp white bedding and towels.
What is the level of customer service like at 5 Mountains Lodge & Spa?
The staff at 5 Mountains Lodge & Spa are described as extremely friendly, accommodating, and welcoming. The manager and owner go above and beyond to ensure guests feel comfortable and have everything they need.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the spectacular views from the rooms, especially those facing the fountain or the mountains.
Consider Room Servicing
Some guests noted that room servicing was inconsistent, with reports of unswept rooms and unclean bathrooms. It may be helpful to inquire about the frequency of room cleaning during your stay.
Check for Hot Water
A few guests experienced issues with hot water in the showers. It might be advisable to confirm the status of hot water facilities during your visit.
Engage with the Staff
Many guests appreciated the friendly and accommodating nature of the staff, particularly highlighting the excellent hospitality provided by individuals like Linda and Rowan.
Explore Nearby Attractions
The hotel's proximity to Upland Organic Wine makes it a convenient choice for wine enthusiasts looking to explore the nearby vineyards.
Consider Cottage Layout
Some guests found the layout of the cottages to be inconvenient, with certain rooms requiring passage through others. It could be beneficial to inquire about the specific layout of the accommodation.
Inquire About Maintenance
A few guests mentioned maintenance issues such as leaky pipes and unkept surroundings. It may be helpful to inquire about the current status of maintenance and upkeep at the property.
Clarify Breakfast Inclusions
Guests noted discrepancies between the breakfast menu and the actual items provided, such as a single plate of fruit and yogurt for couples. It might be useful to clarify the breakfast inclusions before dining.
Confirm Special Services
Guests expressed interest in booking spa treatments and highlighted the steam room as a great amenity. It could be worthwhile to inquire about the availability of spa services and treatments during your stay.
Consider Accessibility
Some guests mentioned challenges with the road to the lodge and limited signage. It may be helpful to inquire about accessibility and directions to the property.
Location
What's nearby
- Upland Organic Wine2 mi
Policies
Check-in/Check-out | Check in anytime after 2:30 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at 5 Mountains Lodge & Spa
FAQs when booking at 5 Mountains Lodge & Spa
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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Value for money | 8.3 |
|---|---|
Distance to city center | 3.1 mi |
Nearest Airport | Cape Town Intl |
Distance to airport | 34.1 mi |