Very clean and comfortable room. Close to the airport. Free shuttle. Shuttle driver was late.
2 stars
SureStay Hotel by Best Western Wells
Photos of SureStay Hotel by Best Western Wells
Overview
SureStay by Best Western Wells with free parking. Along with coffee and tea in a common area, this motel has laundry facilities and a 24-hour front desk. Free Wi-Fi in public areas and free self-parking are also provided. Other amenities include a vending machine. All 56 rooms provide conveniences like microwaves and coffee makers, plus free Wi-Fi, and flat-screen TVs with cable channels. Free local calls, hair dryers, and desks are among the other amenities that guests will find. The SureStay by Best Western Wells offers 56 air-conditioned accommodations, which are accessible via interior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.
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Amenities at SureStay Hotel by Best Western Wells
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Heating
Dining
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Designated smoking area
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Bathroom
- Hairdryer
- Toilet paper
Parking and transportation
- Free parking
Laundry
- Laundry facilities
Workspace
- Desk
Health and safety
- Daily housekeeping
Services and conveniences
- 24hr front desk
Reviews of SureStay Hotel by Best Western Wells
6.8
Okay
449 verified ratings
Wonderful
94
Very good
75
Good
83
Okay
50
Fair
46
Mediocre
26
Poor
75
Summary of reviews
Guests say
Guests had mixed experiences at the hotel, with many highlighting issues with service and cleanliness. While some found the staff unhelpful and the rooms not properly cleaned, others appreciated the spaciousness of the rooms and the convenient location. The bed comfort received positive remarks, but several guests faced challenges during their stay, including problems with check-in and room availability.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.9 out of 10
2 reviews
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at SureStay Hotel by Best Western Wells?
Some guests have found the beds to be uncomfortable, while others have mentioned that the beds were clean and comfortable.
Is parking available at SureStay Hotel by Best Western Wells?
Yes, the hotel offers free parking for guests.
What can I expect from the food quality at SureStay Hotel by Best Western Wells?
Guests have mentioned that the breakfast was minimal and some items were not to their preference. However, others have found the coffee to be good and the pancake-maker fully functional and yummy.
How clean are the rooms at SureStay Hotel by Best Western Wells?
While some guests have reported cleanliness issues, such as dirty bathrooms and outdated rooms, others have mentioned that the rooms were clean and updated.
What is the level of customer service like at SureStay Hotel by Best Western Wells?
Guests have praised the staff for being friendly and helpful, while others have mentioned that the staff could have been friendlier and that the night shift staff was not as friendly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests recommended requesting a room away from the freeway to minimize noise disturbances.
Check Breakfast Availability
Arrive early for breakfast as some guests found that the food options were quickly depleted.
Pet-Friendly Accommodation
This hotel is pet-friendly, making it convenient for travelers with pets.
Verify Room Amenities
Some guests encountered issues with outdated or malfunctioning amenities such as vending machines and ice machines, so it's advisable to verify their functionality upon arrival.
Opt for Early Check-In
If possible, aim for an early check-in to avoid potential issues with room availability, as reported by some guests.
Bring Toiletries
A few guests noted a shortage of toiletries in the rooms, so it might be wise to bring along personal supplies.
Plan Dining Options
While the hotel offers food delivery to guest accommodations, guests recommended exploring nearby dining options such as Betaso's for a satisfying meal.
Be Mindful of Room Cleanliness
Several guests mentioned cleanliness issues, so it's advisable to inspect the room upon arrival and report any concerns to the staff promptly.
Address Noise Concerns
Some guests reported noise disturbances from nearby truck engines, so light sleepers may want to prepare accordingly.
Manage Expectations
It's important to note that while the hotel offers good value for the money, it may not meet the same standards as higher-tier accommodations.
Location
1509 East 6th Street, Wells, NV 89835
What's nearby
- California Trail Interpretive Center0.9 mi
- Wells City Park0.9 mi
- Chimney Rock Golf Course1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Hotel by Best Western Wells
Low season | April |
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High season | August |
Average price (weeknight) | $83 |
Average price (weekend night) | $85 |
When to book a room at SureStay Hotel by Best Western Wells
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.5 |
|---|---|
Distance to city center | 0.7 mi |
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