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The hotel is relatively new. Shower:no water pressure, and water changes from cold to extremely hot all the time.
Great location. Great staff. Best hotel experience.
Friendl staff, large rooms, plentiful breakfast options The last day we were there the a/c was releasing a horrible smell.
Clean room and nice view from the bar. Quick checkin Service and breakfast was very average. Nothing special
Great service. Reasonable food prices. About 5-10 minutes walking distance from the tube/train. Very convenient. Just a couple of walking minutes from a mall. About 15min driving distance from downtown/major tourist atractions. Wish it was right in the heart of downtown/major tourist attractions, but it was really close to the tube. Sometimes hard to park downtown anyway for over 2 hours.
It was modern, had a pool and sauna. I did not like the location. If I'm to go to London next time, I'll make sure to get a hotel right in the city. This one was way away, so we wasted time commuting every day.
All staff were friendly & accommodating. Our flight was early, and we arrived at hotel before check-in time. The manager/bellhop were very accommodating, helped take care of luggage & help us relax. After a long overseas flight, this was so appreciated.
Hotel, breakfast, staff. Location
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NOT MUCH READ BELOW Stayed in Hotel, When arrived no Cot as requested, Took 2 hours to get one, Power cut caused Mayhem. My wife is pregnant nearly fell in corridor as no emergency lighting. Also stuck in our rooms 5th Floor, no TV's as no signal. The lifts were down as well
Very nice. The staff went absolutely above and beyond for us. I chose the location, but it was farther from downtown than I wanted. Hardly the hotel's fault.
The food is outstanding! Not enough towels to control the flood from the shower.
The front desk manager was great. Very friendly and knows how to do her job. Hotel was great. Very close to Wembley Stadium.
The rooms are quite spacious and always kept clean. Most of the dislikes were my personal ones: the tube was not working but the city provided assistance to bus; late nights seemed pretty lonely and quiet for an arena area--no sports bars or late night shops Oh,
Spacious room by London standards. Very comfortable. Easy access to underground and rail. Expensive restaurant.
Nice hotel in easy reach of wembley, staff very curteous and friendly. Would recommend to others and stay in this hotel again.
The queen size bed was very comfortable. it was very 70's decor and had an extremely small bath. The hotel staff did exceed themselves though by tracking me down some hot chocolate powder for my daughter but the price I paid I thought a sachet would have been standard in the room - which it wasn't. Also the window only opened a fraction (5inches or so) and no air con.
That it was central to where I wanted to visit. The staff were very friendly and helpful
bed was very comfortable room was next to lift shaft and very very noisy during night
location for wembley arena and stadium perfect. Pleasent and very helpful staff
Location. Checkout time of 12 noon was more convenient than some other places, where it is 11 am. The lifts, corridors could do with renovation. The rooms also were poorly ventilated.
Our stay could not be faulted, location, room, facilities, breakfast all excellent. Venue minutes walk for the concert and public transport make city easily accessed for visit Nothing
Closeness to Wembley Stadium. 1) Having to pay £10 to park my car in the basement. 2)The only tea supplied in the room was Earl Gray. I don't like the same and would prefer Engish Breafast tea. 3) The room was hot and the only way to cool it down was to open the window which let in the noise. 4) Had to pay extra to eat dinner between 17:00 and 19:30hrs.
excellent location for our needs
Was attending a concert and was very close to venue .