Overview

Novotel London Heathrow Airport - M4 Jct 4
Top City Hotel

Cherry Lane, West Drayton, UB7 9HJ, United Kingdom
+44 207 660 0681

$73+

Overall guest ratings

8.0/10 Good
Based on 3,488 reviews

Review highlights

  • 8.4
  • 8.2
  • 6.5
  • 6.3

Good to know

  • Great reception
  • Professional service
  • Good access to airport

Nearby

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    About

    Just a short drive from one of London's main international airports, Novotel London Heathrow Airport - M4 Jct 4 is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. *** Please note our Swimming Pool will be closed for Maintenance until the 15th May 2017. We apologise for any inconvenience***

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Terrace/Patio
    • Tennis
    • Cable or satellite TV
    • Laundry facilities
    • Game room
    • Airport shuttle (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 3,488 reviews
    • 8.4 "Very good internet connection."
      7.4 "74% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.2 "Location is great."
      9.7 "Good access to the airport, said 97%."
      8.0 "Easily accessible by car, said 80%."
      7.1 "71% liked the proximity to shopping."
      7.5 "75% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.7 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      5.4 "Dining area was clean enough, according to only 54%."
    • 6.5 "Vibe was decent."
      6.8 "Only 68% thought, the hotel was stylish."
    • 6.3 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.6 "56% thought the minibar was ok."
      5.8 "For only 58%, the tv was ok."
      5.6 "56% said the view was so-so."
    • 5.6 "Average value."
    • 5.4 "Food is average."
      5.8 "58% thought the dining experience was appropriate."
      5.4 "Dining area was clean enough, according to only 54%."
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    Overall Rating

    8.2 Excellent
    Based on 1,081 reviews
    • 8.5 "Location is great."
      9.8 "Good access to the airport, said 98%."
    • 8.5 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.8 "High comfort."
      7.7 "77% said the beds were comfortable."
      8.2 "82% thought rooms were spacious."
      7.1 "71% thought it was pleasantly quiet."
      7.6 "76% liked the big bathroom."
    • 7.3 "Good breakfast."
    • 5.7 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 5.5 "Average value."
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    Overall Rating

    8.1 Excellent
    Based on 1,395 reviews
    • 8.5 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.1 "Location is great."
      9.6 "Good access to the airport, said 96%."
      8.0 "Easily accessible by car, said 80%."
    • 7.7 "Good breakfast."
    • 6.7 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.5 "Vibe was decent."
      6.4 "Only 64% thought, the hotel was stylish."
    • 6.1 "Pool is mediocre."
    • 6.0 "Average value."
    • 5.9 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.7 "Only 67% said rooms were clean enough."
    • 5.5 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
      5.6 "56% thought the dining experience was appropriate."
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    Overall Rating

    7.6 Good
    Based on 104 reviews
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.6 "Good location."
    • 7.3 "Good breakfast."
    • 6.3 "Vibe was decent."
    • 5.9 "Average value."
    • 5.7 "Rooms are ok."
    • 5.1 "Food is average."
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    Overall Rating

    8.2 Excellent
    Based on 906 reviews
    • 8.4 "Location is great."
      9.8 "Good access to the airport, said 98%."
    • 8.4 "Very good internet connection."
      7.5 "75% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 7.9 "High comfort."
      7.6 "76% said the beds were comfortable."
      8.2 "82% thought rooms were spacious."
      7.4 "74% thought it was pleasantly quiet."
      8.0 "80% liked the big bathroom."
    • 7.6 "Good breakfast."
    • 6.7 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 6.3 "Vibe was decent."
      6.8 "Only 68% thought, the hotel was stylish."
    • 6.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.9 "Food is average."
    • 5.7 "Average value."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Professional service"
    "Good access to airport"
    data provided by TrustYou

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