Located near Stockley Park, the Novotel London Heathrow Airport - M4 Jct 4 hotel offers guests quality accommodations with an indoor pool, as well as other amenities. Guests that arrive via car can make use of the parking area, and guests that arrive via plane can make use of the airport transfer service. There are dining options on-site, and there is a bar area where travelers can get a glass of wine or a cocktail. The fitness center and business center are well-appointed for guest convenience. The front desk area is staffed 24/7, and there are coffee and tea provided in the common area. Staff members can offer assistance in Arabic, English, French, German, and Spanish.
There are 178 guest rooms which are all spacious and smoke-free. The private bathrooms are spacious and stocked with complimentary toiletries. Guests can choose to book adjoining rooms if traveling with a larger party. The rooms are stocked with coffee makers, blackout drapes, and LCD TVs. There are also in-room safes for storing valuables.
There are plenty of entertainment options on site and in the vicinity. Guests will find a garden, terrace, and playground on site. Within walking distance of the property, guests will find Stockley Park and the London Motor Museum. Less than five miles away is Brunel University. Other area attractions include Twickenham Stadium, Eton College, and Windsor Castle. The Royal Botanic Gardens, Kew are less than 10 miles from the hotel. Pinewood Studios, Bushy Park, and Chiswick Park are also popular area landmarks.
Services and conveniences
Accessibility and suitability
Basics
Parking and transportation
Laundry
Dining
Media and entertainment
Bathroom
General
Health and safety
Fitness
Pool
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What are the dining options available at the hotel?
The hotel offers a restaurant and a bar/lounge, providing guests with a variety of dining options. Guests can also enjoy a minibar and a coffee machine in their rooms.
Are there any accessibility features available at the hotel?
The hotel offers increased accessibility, an elevator, and multi-lingual staff to ensure that all guests can enjoy a comfortable and inclusive stay.
What can guests expect from the hotel's pool area?
The indoor pool area is designed with stairs leading down into the water, providing a unique and convenient access point. However, it's important to note that there isn't step-free access to the pool area, which may be a concern for some guests.
Is parking available at the hotel?
Yes, the hotel offers parking for guests. However, it's worth noting that some guests have mentioned limited parking space as a potential concern.
What are the language options for guest assistance at the hotel?
The hotel staff can offer assistance in Arabic, English, French, German, and Spanish, ensuring that guests can communicate comfortably in their preferred language.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Accessibility Features
Some guests noted challenges with accessibility, particularly in accessing the pool area. If you have specific accessibility needs, it's advisable to inquire about the available facilities and ensure they meet your requirements.
Explore Nearby Attractions
The hotel's proximity to Stockley Park and the London Motor Museum makes it a convenient choice for those interested in exploring these attractions. Consider planning a visit to these nearby places during your stay.
Be Mindful of Room Cleanliness
A few guests reported issues with cleanliness, such as finding beetles on the carpets and beds. It may be helpful to request a room inspection upon arrival to ensure a comfortable and hygienic stay.
Check for Room Maintenance
Some guests encountered maintenance issues, such as non-functional TVs and blocked toilets. It's advisable to check the functionality of amenities in the room upon arrival and promptly report any issues to the staff.
Inquire About Pool Access
If the pool is a key feature for your stay, it's recommended to inquire about its availability and any restrictions, as some guests experienced disappointment due to unexpected closures or restrictions.
Consider Dining Options
While some guests enjoyed the food and ambiance in the restaurant, others expressed dissatisfaction with the quality and cleanliness. It may be beneficial to explore dining alternatives in the vicinity for additional options.
Plan for Parking
Several guests mentioned limited parking space and high parking costs. If you're arriving by car, it's advisable to inquire about parking availability and any associated fees in advance to make suitable arrangements.
Verify COVID-19 Restrictions
Some guests mentioned COVID-related restrictions impacting their stay, particularly in the pool area. It's advisable to verify the current COVID-19 guidelines and any associated limitations on amenities before booking.
Seek Assistance for Special Needs
If you have specific requirements or requests, such as the need for additional bedding or amenities, it's recommended to communicate these needs clearly with the staff to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 6.8 |
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Distance to city center | 0.5 mi |
Nearest Airport | London Heathrow |
Distance to airport | 1.8 mi |