Crowne Plaza London - Heathrow, West Drayton Hotels from $83

Guest reviews

Based on 1,902 reviews

Location

8.2 "Location is great."

9.5 "Good access to the airport, said 95%."

7.1 "71% enjoyed the restaurants & bars nearby."

9.2 "Easily accessible by car, said 92%."

8.6 "Near to public transport, according to 86%."

10.0 "100% liked the proximity to sightseeing."
Service

8.0 "Great service."

9.1 "91% found the staff to be very friendly."

7.6 "76% said the reception staff was great."

7.7 "77% thought the service was very professional."

7.1 "71% were happy with the shuttle service."
Breakfast

8.0 "Breakfast is good."
Food

6.5 "Food is average."

6.2 "62% thought the dining experience was appropriate."

6.0 "Only 60% said beef and steak dishes were good."
Room

6.3 "Rooms are ok."

6.5 "Only 65% said rooms were clean enough."
Cleanliness

6.2 "Average cleanliness."

6.5 "Only 65% said rooms were clean enough."

5.1 "51% thought the cleanliness of the hotel was average."

6.0 "Only 60% said that wellness & sports facilities were clean enough."
Amenities

6.1 "Average amenities."

6.1 "61% thought the building was acceptable."
WiFi

6.0 "Internet is average."
Vibe

5.2 "Vibe was decent."
Value for money

5.2 "Average value."

5.5 "Breakfast prices were ok, according to 55%."

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Based on 779 reviews

Service

8.6 "Great service."

9.3 "93% found the staff to be very friendly."

7.9 "79% said the reception staff was great."

7.9 "79% thought the service was very professional."

7.4 "74% were happy with the shuttle service."
Pool

8.4 "Pool is good."
Location

8.3 "Location is great."

9.4 "Good access to the airport, said 94%."
Breakfast

8.1 "Breakfast is good."
Comfort

7.7 "High comfort."

7.7 "77% said the beds were comfortable."

9.2 "92% thought rooms were spacious."

8.0 "80% thought it was pleasantly quiet."
Room

7.0 "Nice rooms."

6.3 "Only 63% said rooms were clean enough."

5.6 "Only 56% thought the furniture was functional."
Food

6.1 "Food is average."

6.8 "68% thought the snacks were adequate."
Cleanliness

6.0 "Average cleanliness."

6.3 "Only 63% said rooms were clean enough."

5.2 "52% thought the cleanliness of the hotel was average."
WiFi

5.7 "Internet is average."
Value for money

4.9 "Value below average."

2.9 "The price was too high for 71%."

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Based on 418 reviews

Location

8.4 "Location is great."

9.6 "Good access to the airport, said 96%."
Pool

8.3 "Pool is good."
Breakfast

8.0 "Breakfast is good."
Service

7.7 "Good service."

9.1 "91% found the staff to be very friendly."

7.8 "78% thought the service was very professional."

7.4 "74% said the reception staff was great."
Room

6.5 "Rooms are ok."

6.5 "Only 65% said rooms were clean enough."
Food

6.5 "Food is average."
Cleanliness

6.2 "Average cleanliness."

6.5 "Only 65% said rooms were clean enough."

5.2 "52% thought the cleanliness of the hotel was average."
Amenities

5.5 "Average amenities."

5.5 "55% thought the building was acceptable."
Vibe

5.2 "Vibe was decent."
Value for money

5.1 "Average value."

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Based on 152 reviews

Location

8.4 "Location is great."

9.6 "Good access to the airport, said 96%."
Breakfast

7.8 "Good breakfast."
Service

7.8 "Good service."

7.6 "76% thought the service was very professional."

7.2 "72% said the reception staff was great."

8.8 "88% found the staff to be very friendly."
Cleanliness

6.5 "Average cleanliness."

6.8 "Only 68% said rooms were clean enough."
Food

6.5 "Food is average."
Room

6.3 "Rooms are ok."

6.8 "Only 68% said rooms were clean enough."
Vibe

5.8 "Vibe was decent."
Value for money

5.1 "Average value."

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Based on 551 reviews

Breakfast

7.9 "Good breakfast."
Service

7.9 "Good service."

9.2 "92% found the staff to be very friendly."

7.6 "76% said the reception staff was great."
Comfort

7.6 "High comfort."

7.8 "78% said the beds were comfortable."

9.0 "90% thought rooms were spacious."

7.8 "78% thought it was pleasantly quiet."
Location

7.6 "Good location."

9.3 "Good access to the airport, said 93%."
Room

6.4 "Rooms are ok."

6.4 "Only 64% said rooms were clean enough."

5.0 "Only 50% thought the furniture was functional."
Amenities

6.1 "Average amenities."

6.1 "61% thought the building was acceptable."
Food

6.1 "Food is average."
Cleanliness

6.0 "Average cleanliness."

6.4 "Only 64% said rooms were clean enough."
WiFi

5.8 "Internet is average."
Value for money

4.8 "Value below average."

2.8 "The price was too high for 72%."