Crowne Plaza London - Heathrow, West Drayton Hotels from $83

Guest reviews of Crowne Plaza London - Heathrow

Based on 1,913 reviews

Location

8.4 "Location is great."

9.7 "Good access to the airport, said 97%."

9.3 "Easily accessible by car, said 93%."

8.3 "Near to public transport, according to 83%."

10.0 "100% liked the proximity to sightseeing."
Service

8.2 "Great service."

9.1 "91% found the staff to be very friendly."

8.3 "83% said the reception staff was great."

8.0 "80% thought the service was very professional."

7.1 "71% were happy with the shuttle service."
Breakfast

8.1 "Breakfast is good."
Room

6.6 "Rooms are ok."

6.5 "Only 65% said rooms were clean enough."

5.9 "59% thought the bathroom was big enough."
Cleanliness

6.4 "Average cleanliness."

6.5 "Only 65% said rooms were clean enough."

6.0 "60% thought the cleanliness of the hotel was average."

6.0 "Only 60% said that wellness & sports facilities were clean enough."
Food

6.2 "Food is average."

5.3 "Only 53% were satisfied with the menu."

6.5 "Desserts were ok, said 65%."

6.0 "Only 60% said beef and steak dishes were good."
Amenities

6.1 "Average amenities."

6.1 "61% thought the building was acceptable."

5.5 "55% considered the lobby entrance to be so-so."

6.3 "63% said the elevator was ok."
Value for money

5.4 "Average value."

5.6 "Breakfast prices were ok, according to 56%."
WiFi

5.4 "Internet is average."
Vibe

5.2 "Vibe was decent."

5.5 "55% considered the lobby entrance to be so-so."

5.9 "Only 59% thought, the hotel was stylish."

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Based on 784 reviews

Service

8.7 "Great service."

9.4 "94% found the staff to be very friendly."

8.2 "82% thought the service was very professional."

8.3 "83% said the reception staff was great."

7.5 "75% were happy with the shuttle service."
Location

8.5 "Location is great."

9.8 "Good access to the airport, said 98%."
Pool

8.3 "Pool is good."
Breakfast

8.2 "Breakfast is good."
Comfort

7.7 "High comfort."

7.7 "77% said the beds were comfortable."

9.1 "91% thought rooms were spacious."

7.6 "76% thought it was pleasantly quiet."
Cleanliness

6.3 "Average cleanliness."

6.4 "Only 64% said rooms were clean enough."

6.0 "60% thought the cleanliness of the hotel was average."
Food

6.0 "Food is average."

6.7 "Desserts were ok, said 67%."

6.6 "66% thought the snacks were adequate."
Vibe

5.7 "Vibe was decent."

5.7 "57% considered the lobby entrance to be so-so."
Value for money

5.2 "Average value."

5.4 "Breakfast prices were ok, according to 54%."
WiFi

5.1 "Internet is average."

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Based on 420 reviews

Location

8.4 "Location is great."

9.7 "Good access to the airport, said 97%."
Breakfast

8.2 "Breakfast is good."
Service

7.9 "Good service."

9.2 "92% found the staff to be very friendly."

8.1 "81% thought the service was very professional."

7.9 "79% said the reception staff was great."
Pool

7.8 "Good pool."
Room

6.6 "Rooms are ok."

6.5 "Only 65% said rooms were clean enough."
Cleanliness

6.5 "Average cleanliness."

6.2 "62% thought the cleanliness of the hotel was average."

6.5 "Only 65% said rooms were clean enough."
Food

6.4 "Food is average."
Amenities

5.5 "Average amenities."

5.5 "55% thought the building was acceptable."
Value for money

5.3 "Average value."
Vibe

5.2 "Vibe was decent."

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Based on 153 reviews

Location

8.6 "Location is great."

9.7 "Good access to the airport, said 97%."
Service

8.3 "Great service."

8.3 "83% thought the service was very professional."

8.9 "89% found the staff to be very friendly."

8.2 "82% said the reception staff was great."
Breakfast

8.0 "Breakfast is good."
Food

6.4 "Food is average."
Room

6.3 "Rooms are ok."

6.8 "Only 68% said rooms were clean enough."
Vibe

5.8 "Vibe was decent."
Value for money

5.3 "Average value."

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Based on 554 reviews

Breakfast

8.0 "Breakfast is good."
Service

8.0 "Great service."

9.2 "92% found the staff to be very friendly."

8.1 "81% said the reception staff was great."

8.2 "82% thought the service was very professional."
Location

7.7 "Good location."

9.4 "Good access to the airport, said 94%."
Comfort

7.6 "High comfort."

7.9 "79% said the beds were comfortable."

8.9 "89% thought rooms were spacious."

7.3 "73% thought it was pleasantly quiet."
Room

6.5 "Rooms are ok."

6.3 "Only 63% said rooms were clean enough."
Cleanliness

6.2 "Average cleanliness."

6.3 "Only 63% said rooms were clean enough."
Amenities

6.0 "Average amenities."

6.0 "60% thought the building was acceptable."
Food

5.9 "Food is average."
Vibe

5.1 "Vibe was decent."
Value for money

4.9 "Value below average."

2.3 "The price was too high for 77%."