Overview

Thistle London Heathrow Terminal 5

Bath Road, Longford, West Drayton, UB7 0EQ, United Kingdom
+44 871 376 9021

$65+

Overall guest ratings

7.4/10 Good
Based on 5,870 reviews

Review highlights

  • 9.0
  • 8.6
  • 5.4
  • 5.1

Good to know

  • Good access to airport

Nearby

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    About

    Thistle London Heathrow T5 is just 2.7 mi (4.3 km) from the airport and offers a shuttle at scheduled times for GBP 5.00 per person one way. Guests looking for a bite to eat can check out First Edition Restaurant, which serves Modern European cuisine and is open for breakfast and dinner. 2 bars/lounges and a terrace are other highlights, and rooms offer LCD TVs and room service.

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    Amenities

    • Free Wi-Fi
    • Business center
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Concierge service
    • Coffee shop
    • Pets not allowed
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 5,870 reviews
    • 9.0 "Terrific location."
      9.8 "Good access to the airport, said 98%."
      9.1 "Near to public transport, according to 91%."
      8.1 "81% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Breakfast is good."
      8.2 "82% were happy with the price of the breakfast."
    • 7.8 "High value."
      8.2 "82% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.0 "80% were happy with the shuttle service."
    • 7.1 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
      5.0 "Dining area was clean enough, according to only 50%."
    • 5.1 "Average comfort."
    • 4.8 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      1.4 "86% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      4.0 "60% had problems with the shower."
      2.4 "76% said the bathroom was dirty."
      1.7 "83% thought the tv was sub-standard."
      0.2 "98% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
      3.9 "61% were disappointed with the minibar."
    • 2.3 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      2.0 "80% didn't like the unstylish hotel."
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    Overall Rating

    7.5 Good
    Based on 2,406 reviews
    • 8.9 "Location is great."
      9.9 "Good access to the airport, said 99%."
      9.1 "Near to public transport, according to 91%."
    • 8.7 "Breakfast is good."
      8.2 "82% were happy with the price of the breakfast."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.1 "81% were happy with the shuttle service."
    • 7.5 "High value."
      8.2 "82% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 7.1 "Internet works."
      10.0 "100% thought it was a great value."
    • 4.9 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 4.6 "Not very comfortable."
      1.4 "86% said rooms were small."
      4.6 "54% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      2.7 "Air conditioning was criticized by 73%."
    • 4.3 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.4 "86% said rooms were small."
      4.5 "55% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      3.8 "62% had problems with the shower."
      2.2 "78% said the bathroom was dirty."
      0.3 "97% criticized the small bathroom."
      1.8 "82% thought the tv was sub-standard."
      2.7 "Air conditioning was criticized by 73%."
      4.1 "59% were disappointed with the minibar."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      4.7 "53% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
      1.5 "85% didn't like the architecture."
    • 3.0 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      2.3 "77% didn't like the unstylish hotel."
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    Overall Rating

    7.3 Good
    Based on 587 reviews
    • 8.8 "Breakfast is good."
      8.2 "82% were happy with the price of the breakfast."
    • 8.8 "Location is great."
      9.7 "Good access to the airport, said 97%."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.3 "83% were happy with the shuttle service."
    • 7.4 "Internet works."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
    • 4.5 "Not very comfortable."
      1.3 "87% said rooms were small."
      4.5 "55% thought it was too noisy."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.9 "51% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
    • 2.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall Rating

    6.7 Good
    Based on 234 reviews
    • 9.3 "Terrific location."
      9.8 "Good access to the airport, said 98%."
    • 8.6 "Breakfast is good."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 5.3 "Average cleanliness."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 4.9 "Not very comfortable."
      1.3 "87% said rooms were small."
    • 4.3 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      1.3 "87% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      4.0 "60% had problems with the shower."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 2.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 2,641 reviews
    • 9.1 "Terrific location."
      9.7 "Good access to the airport, said 97%."
      9.1 "Near to public transport, according to 91%."
      8.4 "84% liked the proximity to shopping."
    • 8.6 "Breakfast is good."
      8.2 "82% were happy with the price of the breakfast."
    • 8.0 "Good value."
      10.0 "100% thought it was a great value."
      8.2 "82% were happy with the price of the breakfast."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.1 "81% were happy with the shuttle service."
    • 7.5 "Internet works."
      7.1 "71% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.0 "Rooms are ok."
      2.8 "72% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      2.1 "79% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      1.7 "83% thought the tv was sub-standard."
      4.1 "59% had problems with the shower."
      0.8 "92% found problems with the furniture."
      2.4 "76% said the bathroom was dirty."
      2.4 "Air conditioning was criticized by 76%."
      0.2 "98% criticized the small bathroom."
      3.7 "63% were disappointed with the minibar."
    • 4.2 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.9 "51% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
      1.1 "89% didn't like the architecture."
      5.0 "50% considered the lobby entrance to be so-so."
    • 1.5 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      1.7 "83% didn't like the unstylish hotel."
      5.0 "50% considered the lobby entrance to be so-so."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Good access to airport"
    data provided by TrustYou

    Recent Reviews

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    pod
    public bus
    open for lunch
    taxi from the airport to the hotel
    close to the airport
    great for overnight stay
    airport and great
    bowl of soup
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    close to the car rental
    runway
    warm blanket
    sure factor
    rental companies
    tired after flight
    overhead shower
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