Services and conveniences
General
Basics
Dining
Things to do
Kitchen
Accessibility and suitability
Laundry
Parking and transportation
Media and entertainment
Bathroom
Workspace
Pool and spa
Outdoor
Bedroom
Health and safety
Fitness
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a range of unique amenities, including a free airport shuttle, a pool table, and a complimentary shuttle service.
How is the hotel's customer service?
Guests have praised the wonderful staff and their helpfulness. However, some guests have mentioned encountering rude or unprofessional behavior from the front desk staff.
What can guests expect from the hotel's cleanliness?
The hotel is known for its cleanliness, with guests highlighting the spotless rooms and the relaxing atmosphere. However, some guests have mentioned issues with room cleanliness and maintenance.
Is parking readily available at the hotel?
The hotel offers free parking and valet parking, providing convenient options for guests with vehicles.
When is the best time to visit the hotel?
The high season at the hotel is in April, offering an ideal time to experience the hotel's excellent location and amenities. However, guests may want to avoid the low season in May.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season for Better Rates
May is mentioned as the low season, so if you're looking for better rates, consider visiting during this time.
Take Advantage of the Free Airport Shuttle
The hotel offers a free airport shuttle, which guests found convenient and appreciated.
Check Nearby Attractions
The hotel is conveniently located near various attractions such as the South Florida Science Center and Aquarium, Palm Beach Zoo, and Lake Lytal Park, providing guests with options for nearby entertainment and activities.
Be Mindful of Noise
Some guests reported noise disturbances, particularly from the elevator and slamming doors. Consider requesting a room away from potential noise sources.
Verify Breakfast Inclusion
Some guests were surprised to find that breakfast was not included in their room rate, despite their expectations. It's advisable to confirm the inclusions before booking.
Address Room Maintenance Concerns
Several guests mentioned issues with room maintenance, such as old bathrooms, malfunctioning shower knobs, and uncomfortable beds. It may be beneficial to check the room thoroughly upon arrival and report any issues immediately.
Consider Room Selection for Special Events
If you plan to stay for special events like July 4th, consider requesting a room with a good view for watching fireworks, as some guests enjoyed this experience.
Be Aware of Customer Service Feedback
While some guests praised the staff, others reported rude and unprofessional behavior. It's important to be aware of potential inconsistencies in customer service.
Check for Bedbug Complaints
A few guests reported encountering bedbugs, so it's advisable to check the room carefully upon arrival and report any issues to the staff immediately.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | March | $154 | $161 |
Cheapest month to stay with an average 59% drop in price. | Most expensive month to stay with an average 201% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.6 | 2.3 mi | Palm Beach Intl | 1.3 mi |
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