Services and conveniences
General
Accessibility and suitability
Basics
Dining
Things to do
Kitchen
Media and entertainment
Outdoor
Laundry
Parking and transportation
Bathroom
Health and safety
Workspace
Pool and spa
Bedroom
Fitness
Family friendly
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers a range of unique amenities, including a free airport shuttle, a pool table, and a complimentary shuttle service.
How is the hotel's customer service?
Guests have praised the wonderful staff and their helpfulness. However, some guests have mentioned encountering rude or unprofessional behavior from the front desk staff.
What can guests expect from the hotel's cleanliness?
The hotel is known for its cleanliness, with guests highlighting the spotless rooms and the relaxing atmosphere. However, some guests have mentioned issues with room cleanliness and maintenance.
Is parking readily available at the hotel?
The hotel offers free parking and valet parking, providing convenient options for guests with vehicles.
When is the best time to visit the hotel?
The high season at the hotel is in April, offering an ideal time to experience the hotel's excellent location and amenities. However, guests may want to avoid the low season in May.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season for Better Rates
May is mentioned as the low season, so if you're looking for better rates, consider visiting during this time.
Take Advantage of the Free Airport Shuttle
The hotel offers a free airport shuttle, which guests found convenient and appreciated.
Check Nearby Attractions
The hotel is conveniently located near various attractions such as the South Florida Science Center and Aquarium, Palm Beach Zoo, and Lake Lytal Park, providing guests with options for nearby entertainment and activities.
Be Mindful of Noise
Some guests reported noise disturbances, particularly from the elevator and slamming doors. Consider requesting a room away from potential noise sources.
Verify Breakfast Inclusion
Some guests were surprised to find that breakfast was not included in their room rate, despite their expectations. It's advisable to confirm the inclusions before booking.
Address Room Maintenance Concerns
Several guests mentioned issues with room maintenance, such as old bathrooms, malfunctioning shower knobs, and uncomfortable beds. It may be beneficial to check the room thoroughly upon arrival and report any issues immediately.
Consider Room Selection for Special Events
If you plan to stay for special events like July 4th, consider requesting a room with a good view for watching fireworks, as some guests enjoyed this experience.
Be Aware of Customer Service Feedback
While some guests praised the staff, others reported rude and unprofessional behavior. It's important to be aware of potential inconsistencies in customer service.
Check for Bedbug Complaints
A few guests reported encountering bedbugs, so it's advisable to check the room carefully upon arrival and report any issues to the staff immediately.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | March | $144 | $122 |
Cheapest month to stay with an average 57% drop in price. | Most expensive month to stay with an average 78% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at Hilton Palm Beach PBI is September, with an average nightly rate of $131. The most expensive month is March at $405 per night.
The cheapest day to book Hilton Palm Beach PBI is Saturday, with an average nightly rate of $110. The most expensive day is Monday at $178 per night.
To get the best price at Hilton Palm Beach PBI, book around 1 week in advance. This could save you approximately 74% compared to booking last minute.
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.3 mi | West Palm Beach President Donald J. Trump Intl | 1.2 mi |
