Westport Hotels

They changed some of the breakfast choices dayly so you didn't have to eat the same old continental breakfast every day

I think they could leave the pool open later. After spending all day out and about I would have liked to be able to use the pool

Location

All rooms smelled like smoke

The front desk gave me a bottle of water because nothing worked as to juice, milk or hot decaf coffee

breakfast was a disgrace the juice machine didn't work, they were out of milk and the decaf coffee was cold.....the room was very dark and not that clean couldn't get out of there fast enough

I liked the comfortable beds and how it was nice and quiet. Everyone I asked questions to answered them and it was a great stay overall. I would definitely go again.

The continental breakfast wasn't that great. I only took one bite of the egg before I threw it out. I really enjoyed the danish's and fruit juice though.

Closeness to food

Was good, no complaints.

reasonable pricing, night staff was pleasant

small gym, pool was packed, day staff was not pleasant

Hotel staff were friendly. Close by to where we needed to go. Free Internet, breakfast and parking were a plus.

Fan in bathroom didn't work. All ice machines were out. The vending machine wouldn't give us the candy we paid for. Hotel staff were eating the food set out for breakfast. Just seemed like it wasn't your above average Hampton.

Very convenient location with restaurants, bars, and the water all within walking distance.

Doors slamming in the hallway can be loud and disruptive to the light sleepers.

The staff was great. Check in and check out were seamless and quite quick. The location couldn't have been better.

It could've been cleaned a bit better, that's for sure. The was a moldy smell in the elevator and it continued on in the hallway leading to our room. Luckily, the room itself seemed clean and smelled just fine. Honestly, I think if they just invested in a carpet cleaning every once in a blue moon, that unsettling smell would go away.

I like the cleanines and it was close to stores and a casino

The breakfast could have used greater improvement more variety bit was convenient

The room was clean. Location was great.

Had problems getting an Internet connection. Bed was not comfortable.

Beds were somewhat comfortable

- Hairdryer didn't work - Cobwebs in the corners of the room - 2 spiders above the shower - Extremely Noisey - Bath towels had stains

quiet,clean,very comfy

It was very affordable and the rooms are super nice. The location is perfect and the pet policy is ideal for our furry friends. Also, my girlfriend loved the daily cookies at the front desk. Exceeded all of my expectations.

Pet-friendly hotel with very clean rooms. The room was big and even had a dehumidifyer. The pool, jacuzzi and sauna were very clean. Can't beat it for the price. Just 2 miles from downtown Newport.

The friendly staff and the location of our room and everything was very clean.

I thought the room would be a little bigger and a little nicer but it was still a good room.Breakfast was overpriced.

Front desk staff, courteous. Room was just what I had hoped, and very nice. Pool and fitness rooms adequate. Ample parking and well lit outside. Hot tub was too hot. Had 3 fire alarms go off over 18 hours, but staff was doing a good job trying to accommodate. Afterall, things happen.

Even for free I wouldn't eat the breakfast my second day. Only hot offering was scrambled eggs which were so finely chopped one had to eat with a spoon and tasteless. Certainly not like eggs at home. No "syrup" offerings. The sausage patty was dried out and unable to cut b/c no knives out. Picked up with fingers, but not worth it. No hot water for tea midday at coffee station, but found some in breakfast area. Wasn't always able to hook to the wifi. Only thing the maid did in room was empty trash and tuck in sheets on a bed I had made.

Close to the city

Fire alarm went off 3 times in a single day. Once at 7am, once mid day and once at midnight. All resulting in building evacuations. There was an system malfunction. I understand once or twice but three time was a little much.

Super nice staff. Clean. Comfortable beds. Good toiletry kit in bathroom. Good breakfast buffet, included with price of room, with nice comfortable seating area.

Wasn't the largest selection for breakfast - no donuts! - but great for the price of the room. And they did have make your own waffles! Coffee station also good.

Pillows are horrible and cheap

The daily breakfast is a very nice spread and the hotel is right in the middle of an area with tons of restaurants, shops and bars which was awesome. They also have a nice roof deck of you want to get away from the crowds for a bit. For the price, I think this was a very good deal.

We're used to staying in hotels instead of inns, so the stairs were a bit of a surprise. Also, it would have been nice if we could have opened the windows as there was such a beautiful breeze, however the ac unit did work very well.

The location of this hotel was fantastic. We could walk to restaurants. The visitors center was close so that you could get both the local bus and the siggtseeing ones. The room was large and comfortable (refrigerator in room). Daily breakfast and afternoon tea were great - many choices.

No elevator

Room was clean, plenty of space, staff was helpful, breakfast was very good. Well worth the money if you're in the area.

N/A

Good

Great location. Staff was friendly. Room was clean, comfortable and we had a great harbor view. Walking distance to restaurants and shops.

Parking was $25 a night which seems high, especially in April.

Staff very helpful and friendly

Price is outrageous for quality of hotel. Ripped cushions on outdoor patio

when I arrived only one room was reserved rather than the two I had scheduled through Hotels.Com. This mixup was corrected but this kind of error should not happen. Correct information was not transferred accurately. This is quite discouraging for an online reservation system. Got the stay off to a poor start.

I thought the staff was very friendly. There was an upbeat vibe in lobby. The location was great. Easy to walk everywhere from the hotel.

Didn't like that I had to valet park my car. My final bill was $130 more than I agreed to because of extra fees. There was an extra resort fee and the parking was expensive. Mattress was very old and uncomfortable.

This is a lovely hotel in the middle of a historic district with an easy walk to shops and restaurants. Hotel staff was very friendly and attentive to our needs. We had a great time in Newport.

Great hotel. Great location.

Bedding very comfortable, nice pillows, and a clean room.

Broken Toilet, when we called downstairs to let them know, got the impression they already knew there was an issue. They did send someone right away, but wish it was taken care of before getting to our room. That night after returning from dinner 9 p.m. the guest in the next room BANGED AND SHOUTED for us to be quiet - we were laughing - no TV on no music on just enjoying our view and relaxing - did NOT feel comfortable at this persons Anger! We were able to change rooms but at the front desk did get a little push back on - if they could get us a room with a view...I told them we were not loud and that HE was the problem she then stated ours was the second complaint from him - regarding a different guest...and she said how they had plans in the work to fix the soundproofing issues with the whole complex. Following night after dinner we returned and decided to go to the bar for a nightcap we got a high top table but went over to the bartender to place our drink order she seemed put out definitely not pleasant.

I decided to get of of town for a night and this sounded like a cute little spot to stay. When I showed up it was a very different story! It was very dingy. When I got to my room I was very upset because it seemed very unsafe. The only lock it had was a low quality deadbolt, which was loose, and I could see outside. no chain lock or lock on the door knob itself. Im very petite and I feel like I could have pushed that door down if I really tried. I felt too unsafe and I had to leave. The person at the desk was gone for the day and there was a number to call if you needed to contact someone. Every very time I tried to call, no one answered. I asked for a refund and no one ever got back to me. Extremely disappointed.

The owner gave my son a "Goody Bag" filled with snacks and candies - that was a surprise.

The facility is old, and really can use updates.

The innkeeper took time to greet us when we arrived, even though it was past the regular check-in hours. She provided a warm and inviting room, a delicious breakfast in a large airy dining room. But she went above and beyond in making us feel welcome.

It's location was perfect the room was spacious and the staff was helpful and attentive

The bed could have been more comfortable but they are renovating now so the problem will be solved next time we stay there

I love the location and it has rustic charm. Bristol is a quaint beautiful town.

Breakfast was included but could have been better

Charming, lovely, friendly, comfortable, well-located

Not a thing. Everything was delightful.

Marise, the inn keeper, is awesome!:) Beautiful old home, very clean, nice interior design, upscale personal care products, home baked goodies and excellent bfast. I will be back:)

very special hotel. nice staff. clean and nicely located in new port

location

bed a little too hard

The tv didn't work, and after requests for getting it fixed every single day the problem was never resolved, ended up moving me to different room only after I requested. Room wasn't well cleaned-I found a woman's shoe in the room that wasn't mine on my second day, and there were the same dead bugs in the bathroom the whole stay. Bathroom sink was clogged. Not even bananas for continental breakfast--extremely limited selection. Horrible smeIl the whole place.

Great location for "foot" touring! Staff very helpful and friendly.

Housekeeping leaves much to be desired!

Location was very nice

The building is older so you hear lots of little noises

Wonderful character - ful inn with great staff. Extras included wine and cheese in the early evening - a real treat

nothing negative to stay

the hotel was near all the facilities .

I would have prefered a room in the main house but the room i was allocated was nontheless clean and comfortable.

Room to super small

The resterant and the chife and service

Nothing

The location was very good

The facility was down on the heel, dated, with minimal maintainance. The room was very small, with pealing paint and tape holding the insulation around the window. The yard was a mess and it just appeared that the proprietors did not care or take pride in their building/inn.

Facilities were pretty bad. Our door was broken and our room reeked of weed.

Place was clean and people were nice but how far does that go

Room was very small had a erry scent big hole in the screen let bugs in very very small some outlets didn't work