No blanket for the sofa bed. Elevator was not working. TV in the bedroom was not working. No housekeeping at all during our visit.
Quality Suites
3 stars1,136 reviews
Good
-
2 guests, 1 room
Deals from
$91
/Cheapest rate per nightRoom type
Provider
Nightly total
Amenities at Quality Suites
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Reviews of Quality Suites
7.6
Good
1136 verified ratings
Wonderful
384
Very good
207
Good
192
Okay
99
Fair
99
Mediocre
59
Poor
96
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location and found the breakfast options to be generally satisfactory. However, many reviews mentioned issues with cleanliness, such as unclean rooms, musty smells, and maintenance problems. Service at the front desk and during check-in was often described as slow or unhelpful. Bed comfort and room conditions received mixed feedback, with some guests finding the beds comfortable while others noted issues like squeaky or uncomfortable beds. Overall, while the location and breakfast are positives, improvements in cleanliness and service are needed.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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7.6 out of 10
875 reviews
7.1 out of 10
40 reviews
10 out of 10
3 reviews
5.9 out of 10
2 reviews
All reviews
Pros (+) Convieniwnt location, staff were pleasant, helpfully and accommodating.
Cons (-) The sleeping Floors were very smelly and dirty. Lots of old stains in the halls and smelly. The room we had was smoking which I didn't realise until it was too late to switch. Still it smelled worse than I would imagine a smoking room. The bed had a HUGE yellow stain on the mattress that was very offputting. We slept on about 5 layers of sheets above it cause we were so tired. The bathroom looked ...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the room options available at Quality Suites Whitby?
Guests may choose Double Rooms with two double beds, King Suites with one king bed and one sofa bed, or Deluxe King Suites with one king bed and one sofa bed.
What are the amenities provided at Quality Suites Whitby?
The hotel offers free Wi-Fi, flat-screen TVs, microwaves and minifridges, workstations, sitting areas, complimentary hot breakfast, fitness center, laundry and dry-cleaning facilities, and a business center. Onsite parking is provided for free, and guests can bring their pets with prior notice given.
What are the nearby attractions to Quality Suites Whitby?
Nearby attractions include Whitby GO Station, Lynde House Museum, Station Gallery, Whitby History Museum & Children's Centre, Whitby Public Library, Cullen Gardens and Miniature Village, St. Thomas' Anglican Church, and Royal Ashburn Golf Club.
What are the common concerns about the hotel's amenities?
Some guests mentioned concerns about the limited breakfast options, uncomfortable pull-out beds, and the need for updated TVs to watch YouTube or Netflix.
When is the best time to visit Quality Suites Whitby?
The high season is in October, offering a great time to visit and enjoy the hotel's spacious and inviting lodgings in a popular region of southern Ontario.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with Separate Bedrooms
If you're traveling with family or friends, consider booking a suite with separate bedrooms for added privacy and space, as mentioned by several guests.
Check the Air Conditioning
Some guests reported issues with the air conditioning, so it's advisable to ensure that the air conditioning in your room is functioning properly upon arrival.
Consider Bringing Pets
With prior notice, the hotel allows pets, which pleased several guests. If you're traveling with pets, this could be a convenient option.
Be Mindful of Breakfast Options
While the complimentary breakfast is appreciated by many, some guests found the options limited and not suitable for specific dietary preferences, so plan accordingly.
Request a Room with a View
Several guests mentioned the pleasant views from their rooms, so if a nice view is important to you, consider requesting a room with a view when making your reservation.
Check Room Amenities
Some guests reported issues with specific amenities such as the TV and bathroom facilities, so it's advisable to check the functionality of these amenities upon arrival.
Consider Room Location
Some guests mentioned noise disturbances, so if you're sensitive to noise, consider requesting a quiet room location during the booking process.
Be Aware of Room Cleanliness
While many guests found the rooms clean and comfortable, some reported cleanliness issues, so it's advisable to inspect the room upon arrival and report any concerns to the staff.
Inquire About Room Temperature
Several guests mentioned difficulties in controlling the room temperature, so it's advisable to inquire about this upon check-in and request assistance if needed.
Utilize the Kitchenette
If you prefer to prepare your own meals, the kitchenette in some rooms can be a convenient feature to consider during your stay.
Location
1700 Champlain Avenue, Whitby, ON L1N 6A7
What's nearby
- Whitby GO Station2.1 mi
- Lynde House Museum2.2 mi
- Station Gallery2.3 mi
- Whitby History Museum & Children's Centre2.3 mi
- Whitby Public Library2.5 mi
- Cullen Gardens and Miniature Village4.6 mi
- St. Thomas' Anglican Church6.4 mi
- Royal Ashburn Golf Club10.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Suites
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | June | $141 | $189 |
Cheapest month to stay with an average 27% drop in price. | Most expensive month to stay with an average 63% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Quality Suites
Which month has the cheapest rates at Quality Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Quality Suites is November, with an average nightly rate of $106. The most expensive month is July at $158 per night.
What is the cheapest day to book Quality Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Quality Suites is Sunday, with an average nightly rate of $118. The most expensive day is Friday at $263 per night.
How far in advance should you book Quality Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Quality Suites, book around 9 weeks in advance. This could save you approximately 35% compared to booking last minute.
KAYAK's top tips for your stay at Quality Suites
FAQs when booking at Quality Suites
Nearby hotels and places to stay
Closest
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See cheapest stays in WhitbyMost recommended
See most recommended stays in WhitbyGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.9 mi | Toronto Island | 30.1 mi |