No blanket for the sofa bed. Elevator was not working. TV in the bedroom was not working. No housekeeping at all during our visit.
2 stars
Quality Suites Whitby
Photos of Quality Suites Whitby
Overview
Quality Suites Whitby offers guests spacious and inviting lodgings in a popular region of southern Ontario. Its rooms, amenities, and location make this hotel a top choice for business travelers, couples, families, and groups, especially those who prefer a central location and thoughtful services.
Located in Whitby, on the shores of Lake Ontario and just east of Toronto, Quality Suites Whitby is close to many of the area’s popular attractions and is less than 40 miles from Toronto Pearson International Airport. Guests staying here can enjoy proximity to such sites as Cullen Gardens, Durham College, Mosport International Raceway, and Whitby Harbour, as well as the numerous sights and sounds of Toronto, are just a short drive away.
Accommodations are designed to meet the needs of modern travelers. Guests may choose Double Rooms with two double beds, King Suites with one king bed and one sofa bed, or Deluxe King Suites with one king bed and one sofa bed. All rooms are outfitted with free Wi-Fi, flat-screen TVs, microwaves and minifridges, workstations, and sitting areas.
Each morning, guests can awaken to a tasty complimentary hot breakfast service, a terrific start to any day on the town or attending conferences. Additionally, many of the area’s dining and drinking hotspots are within driving distance.
At Quality Suites Whitby, guests can bring their pets with prior notice given and onsite parking is provided for free. The hotel also boasts a fitness center, laundry and dry-cleaning facilities, and a business center.
Latest deals for Quality Suites Whitby
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Quality Suites Whitby
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shared bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Meeting/Banquet facilities
- Express check-out
- Bottle of water
- 24hr front desk
Kitchen
- Electric kettle
- Microwave
- Toaster
- Refrigerator
- Coffee machine
- Kitchenette
Bedroom
- Extra-long beds (> 2 meters)
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
General
- Family rooms
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Quality Suites Whitby
7.6
Good
1030 verified ratings
Wonderful
344
Very good
181
Good
183
Okay
90
Fair
91
Mediocre
53
Poor
88
Summary of reviews
Guests say
Guests generally appreciated the friendly and accommodating service, as well as the spacious room sizes, especially in the king suites. However, cleanliness was a significant concern, with many reviews highlighting dirty carpets, unpleasant odors, and unclean rooms. Some guests also noted issues with the hotel's amenities and maintenance.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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7.6 out of 10
787 reviews
7 out of 10
34 reviews
10 out of 10
2 reviews
6.5 out of 10
2 reviews
All reviews
Pros (+) Convieniwnt location, staff were pleasant, helpfully and accommodating.
Cons (-) The sleeping Floors were very smelly and dirty. Lots of old stains in the halls and smelly. The room we had was smoking which I didn't realise until it was too late to switch. Still it smelled worse than I would imagine a smoking room. The bed had a HUGE yellow stain on the mattress that was very offputting. We slept on about 5 layers of sheets above it cause we were so tired. The bathroom looked ...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the room options available at Quality Suites Whitby?
Guests may choose Double Rooms with two double beds, King Suites with one king bed and one sofa bed, or Deluxe King Suites with one king bed and one sofa bed.
What are the amenities provided at Quality Suites Whitby?
The hotel offers free Wi-Fi, flat-screen TVs, microwaves and minifridges, workstations, sitting areas, complimentary hot breakfast, fitness center, laundry and dry-cleaning facilities, and a business center. Onsite parking is provided for free, and guests can bring their pets with prior notice given.
What are the nearby attractions to Quality Suites Whitby?
Nearby attractions include Whitby GO Station, Lynde House Museum, Station Gallery, Whitby History Museum & Children's Centre, Whitby Public Library, Cullen Gardens and Miniature Village, St. Thomas' Anglican Church, and Royal Ashburn Golf Club.
What are the common concerns about the hotel's amenities?
Some guests mentioned concerns about the limited breakfast options, uncomfortable pull-out beds, and the need for updated TVs to watch YouTube or Netflix.
When is the best time to visit Quality Suites Whitby?
The high season is in October, offering a great time to visit and enjoy the hotel's spacious and inviting lodgings in a popular region of southern Ontario.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Separate Bedrooms
If you're traveling with family or friends, consider booking a suite with separate bedrooms for added privacy and space, as mentioned by several guests.
Check the Air Conditioning
Some guests reported issues with the air conditioning, so it's advisable to ensure that the air conditioning in your room is functioning properly upon arrival.
Consider Bringing Pets
With prior notice, the hotel allows pets, which pleased several guests. If you're traveling with pets, this could be a convenient option.
Be Mindful of Breakfast Options
While the complimentary breakfast is appreciated by many, some guests found the options limited and not suitable for specific dietary preferences, so plan accordingly.
Request a Room with a View
Several guests mentioned the pleasant views from their rooms, so if a nice view is important to you, consider requesting a room with a view when making your reservation.
Check Room Amenities
Some guests reported issues with specific amenities such as the TV and bathroom facilities, so it's advisable to check the functionality of these amenities upon arrival.
Consider Room Location
Some guests mentioned noise disturbances, so if you're sensitive to noise, consider requesting a quiet room location during the booking process.
Be Aware of Room Cleanliness
While many guests found the rooms clean and comfortable, some reported cleanliness issues, so it's advisable to inspect the room upon arrival and report any concerns to the staff.
Inquire About Room Temperature
Several guests mentioned difficulties in controlling the room temperature, so it's advisable to inquire about this upon check-in and request assistance if needed.
Utilize the Kitchenette
If you prefer to prepare your own meals, the kitchenette in some rooms can be a convenient feature to consider during your stay.
Location
1700 Champlain Avenue, Whitby, ON L1N 6A7
What's nearby
- Whitby GO Station2.1 mi
- Lynde House Museum2.2 mi
- Station Gallery2.3 mi
- Whitby History Museum & Children's Centre2.3 mi
- Whitby Public Library2.5 mi
- Cullen Gardens and Miniature Village4.6 mi
- St. Thomas' Anglican Church6.4 mi
- Royal Ashburn Golf Club10.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Suites Whitby
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | $101 |
Average price (weekend night) | $162 |
When to book a room at Quality Suites Whitby
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 2.9 mi |
Nearest Airport | Toronto Island |
Distance to airport | 30.1 mi |