The Mountain Laurel Resort

Guests have described the beds at Mountain Laurel Resort as very comfortable, providing a good night's sleep and a cozy experience.

Mountain Laurel Resort offers parking facilities, including free long-term parking, ensuring convenience for guests arriving by car.

While some guests have mentioned that the restaurant and bar were closed during their visit, others have appreciated the breakfast buffet and the potential for the on-site restaurant. Nearby dining options, such as Wawa, have also been noted for providing convenient snack choices.

Guests have reported a mix of experiences regarding cleanliness, with some mentioning spacious and clean rooms, while others have expressed concerns about unclean rooms, outdated facilities, and disrepair. The ongoing renovations may also impact the overall cleanliness during certain periods.

Opinions on customer service vary, with some guests praising the friendly and helpful staff, while others have expressed dissatisfaction with the level of service, particularly at the front desk. It's important to note that the staff is reportedly working hard through the remodel to address any issues.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported that the remodeled rooms were spacious and clean, with comfortable beds. It might be worth inquiring about the availability of these renovated rooms when making a reservation.

Due to ongoing renovations, some amenities such as the restaurant and bar may not be fully operational. It's advisable to check the status of these facilities before arrival to avoid disappointment.

A few guests noted issues with water pressure, dirty freezer, and clogged toilets. It might be helpful to pack some basic cleaning supplies and toiletries just in case.

As the on-site restaurant and bar were closed during some guests' stays, it's recommended to ask the hotel staff for nearby dining recommendations or consider bringing some snacks or light meals.

The resort is currently undergoing renovations, and some guests reported construction materials in the parking lot. It's important to be aware of the ongoing construction and potential impact on the overall ambiance.

Some guests experienced issues with room amenities such as non-functional TVs, dirty curtains, and malfunctioning AC. It's advisable to inspect the room upon check-in and promptly report any issues to the staff.

With reports of limited on-site amenities and nearby attractions, guests may want to plan for off-site activities or bring entertainment options to ensure an enjoyable stay.

Guests who had specific requests, such as non-smoking rooms, highlighted the importance of clearly communicating preferences during the booking process to ensure a comfortable stay.

Considering the mixed feedback about the hotel's current condition, it's important to approach the stay with realistic expectations and a flexible attitude.