Staff could be a bit more helpful when returning a deposit..
2 stars
Greenridge Hotel
28611 Euclid Avenue, Building B, Wickliffe, OH 44092, United States
Wickliffe, OH
See location+1 440 944 4030Photos of Greenridge Hotel
Overview
Hotel in Wickliffe with free parking This smoke-free hotel features a meeting room, laundry facilities, and free newspapers. Self parking is free. Other amenities include ATM/banking services and a vending machine. GreenRidge Hotel offers 73 air-conditioned accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Housekeeping is provided daily.
Amenities at Greenridge Hotel
- Free Wi-Fi
- Coffee machine
- Free parking
- TV
- Cable or satellite TV
- Internet
- Laundry facilities
- Hairdryer
- ATM on-site
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Body soap
- Linens
- Towels
- Fire extinguisher
- Air-conditioned
- Shampoo
- Smoke alarms
- Heating
- Trash cans
Bathroom
- Bathtub
- Hairdryer
- Toilet paper
- Private bathroom
Dining
- Minibar
- Coffee machine
- Vending machine (drinks)
- Microwave
Accessibility and suitability
- No smoking
- Increased accessibility
- Designated smoking area
Services and conveniences
- ATM on-site
- Wake-up service
- 24hr front desk
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Desk
General
- Telephone
Health and safety
- Daily housekeeping
Reviews of Greenridge Hotel
3.4
Poor
273 verified ratings
Wonderful
15
Very good
7
Good
13
Okay
13
Fair
25
Mediocre
16
Poor
184
Summary of reviews
Guests say
Guests have overwhelmingly expressed their dissatisfaction with cleanliness across the hotel, pointing out issues such as dirty rooms, stained carpets, and unpleasant odors. The location received some positive feedback for being convenient, particularly for accessible amenities, but the overall service was criticized for being unresponsive and unsatisfactory. Many guests reported severe problems, ultimately leading to a very negative experience, with several stating they would not return.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
3.7 out of 10
201 reviews
2.3 out of 10
56 reviews
8.8 out of 10
1 review
3 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the parking options at Greenridge Hotel?
Greenridge Hotel offers free parking and private parking for guests, ensuring convenient and secure options for parking during your stay.
How is the cleanliness at Greenridge Hotel?
While some guests have mentioned cleanliness issues in their reviews, Greenridge Hotel is committed to enhanced cleaning and daily housekeeping to ensure a comfortable and hygienic environment for all guests.
What can I expect from the customer service at Greenridge Hotel?
The staff at Greenridge Hotel are dedicated to providing professional and courteous service to all guests, ensuring a pleasant and accommodating experience during your stay.
When is the best time to visit Greenridge Hotel?
The low season at Greenridge Hotel is in January, while the high season is in November, providing flexibility for guests to plan their visit based on their preferences and travel schedules.
How are the beds at Greenridge Hotel?
Guests have mentioned the comfort of the beds at Greenridge Hotel, ensuring a restful and comfortable night's sleep during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Several guests reported issues with cleanliness, including dirty bathrooms, stained carpets, and even bedbugs. It may be advisable to thoroughly inspect the room before settling in.
Verify Amenities Availability
Some guests were disappointed to find that amenities such as the pool and breakfast were not available despite being listed. It's recommended to confirm the availability of specific amenities before booking.
Be Mindful of Hygiene
Numerous guests mentioned cleanliness issues, including mold, dirty bedding, and unpleasant odors. Guests may want to bring their own bedding or disinfectant wipes as a precaution.
Check for Functional Facilities
Several guests reported maintenance issues such as broken appliances, leaky bathrooms, and non-functional lights. It's advisable to ensure all facilities are in working condition upon check-in.
Clarify Booking Details
Some guests were surprised to find that certain services, such as breakfast and the pool, were not available despite being advertised. It's recommended to verify the current status of all amenities before confirming a reservation.
Be Cautious of Surrounding Area
A few guests mentioned concerns about the hotel's location and the surrounding neighborhood. It may be wise to research the area and consider alternative accommodation if safety is a priority.
Communicate Clearly with Staff
Several guests experienced difficulties with staff communication and responsiveness. Clear and direct communication with the hotel staff may help address any issues promptly.
Manage Expectations for Services
Some guests were disappointed by the lack of certain services, such as breakfast and pool access. It's advisable to have realistic expectations regarding the available amenities.
Address Security Concerns
A guest reported that another individual was issued a key to their room, highlighting a potential security issue. Guests should ensure that their accommodations provide adequate security measures.
Seek Refund for Unmet Expectations
Guests who were dissatisfied with the unavailability of advertised amenities or the overall condition of the hotel may consider requesting a refund for unmet expectations.
Location
28611 Euclid Avenue, Building B, Wickliffe, OH 44092
What's nearby
- Pine Ridge Country Club2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Greenridge Hotel
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $57 |
Average price (weekend night) | $64 |
When to book a room at Greenridge Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Greenridge Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in WickliffeGood to know
Value for money | 4.9 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 22.9 mi |