Wickliffe Hotels

Convenient, provided the necessities i needed. And the price was perfect for wat i got

Few outlets by bed making charging ph or laptop from the bed not possible. Plus the lights near bed were not plugged in nor could i find outlet.

Perfect location. Very quiet, clean and safe. The outside garden patio was a beautiful relaxing place to sit and talk till late in the evening.

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Reasonable prices, nice clean room and very quiet

Liked everything

Only saving grace of this place was the staff who checked me in. He was nice and friendly, even at 11:00pm and with four more people waiting to check in behind me.

Dirty floors, bed was made but looked like they didn't change the sheets from the last guests, hair and dirt on the walls of the bathroom. Was a last minute trip and all other hotels nearby were full...and now I know why this one wasn't. The "breakfast" they had, even with an hour left, was practically non-existent and what was left was scattered and picked through.

It was clean, in a good location for our stay, and the staff was very friendly.

Hotel was fine for the price, room was clean and comfortable.

Hotel was nothing special, really more of a 2.5 star without free breakfast. Room was fine. We bought breakfast at the Bistro - not much selection and quality only slightly better than most free breakfast. I miss the free coffee in the lobby.

The breakfast staff was friendly.

The room was on the shabby side. Strange bathroom. Odd pillows. Damp and sketchy carpet. And an inexplicable charge for $1.08 added by the hotel. I cannot believe that this hotel had this Kayak rating. I will not put much stock in them in the future, nor stay at a Clarion property.

Breakfast choices.

Took way too long to check in.

Location and rooms are nice.

The AC system inside the room was very bad and could not sleep as it keeps turning on and off even after adjusting tempreture. Restroom was bad I found huge black spider there in the morning.

Clean rooms, quick service, convenient location by I-90.

Bed was pretty hard.

The staff was wonderful. We arrived very late and very tired, and when we called to get an extra towel, the front desk staff ran extras to our room so we didn't have to go back up to the desk. We so, so appreciated that. Thank you!

Location, cleanliness, and price

The air conditioning did not work, so the room was very humid. The toilet seat was very loose, and they did NOT have their advertised HBO. Breakfast was very basic.

Basic hotel. Decent bed and shower. Very convenient to I-90. Big parking lot - we were pulling a trailer. Only about 1 mile to a shopping center with several dining options. Fine if you're just looking for a place to spend the night.

Not updated in a while. The restaurant has been closed for a while despite that website and the Kayak description. Breakfast was meager at best. Ran out of milk for cereal and coffee.

The laundry room

No pool area and no maid services in between days of staying.

Delicious cookies! Friendly staff. Clean facility.

A/C unit was noisy & woke me up several times. Rooms are not soundproof enough.

The staff was wonderful.

The rooms were outdated. The bed was not confertable. I have stayed in nicer hotels for less.

This guest did not leave comments about this hotel.

Comfortable spacious one-bedroom suite

Guests coming to breakfast in their pajamas.

The hotel website should have warned guests that the hotel is undergoing a major renovation. Some facilities (exercise room) was not available. The hallway by the temporary check-in desk smelled of noxious paint fumes. But the staff was friendly and accommodating. We note that at this hotel and others more and more guests, both children and adults, are coming to the breakfast room in their pajamas. Both my wife and I found this objectionable. Hotels are not personal living rooms. Time for a hotel dress code?

Location

Was suppose to be a non-smoke hotel, but the place reeked of cigarette smoke.

Location

Breakfast was a disaster one morning. There was no food; the room was a total mess; no staff in the room to restock food or handle the situation. Had to go looking for staff to take care of situation. Windows were dirty in room & no stopper in sink.

lovely accomodations, indoor pool fun

exhorbitant nonrefundable fees for pets

I thought the breakfast was about average for the industry these days, the staff was better than average and that made it better all around. The room was nice and comfortable. The location was close to freeway access which helps in many ways and it was not so close that you heard the noise from the freeway. The staff tried to do make my visit a pleasure, even though the room was not as expected for a paraplegic to use.

I am in a wheelchair and have been for over thirty years now. On the 11th of June I called the hotel directly because I received an email from them stating that my hearing disabled access room was ready for me. Since I am a paraplegic, I am going what the heck, so I called and explained why that did not work for me. After waiting on hold for about ten minutes I was informed that they had mad a chance and that my room would have a roll in shower and was on the first floor, When I arrived the room I got was not wheelchair accessible and was a hearing disabled accessible room. I fell twice during the week trying to get onto the toilet and that added to my pain.

The amenities including the patio, basketball hoop, and barbecue grills.

No

hotel looks very nice and updated, in great location, cannot beat for the price! I asked for a quite room at front desk and they gave us a very quite room on the 3rd floor. Comfortable bed, kitchenette with a gas stove, fridge, dishes,free breakfast!

The only thing was that the light in our bathroom was blinking which was a little annoying, but we would just turn it off. So this wasn't a big deal

Spacious room

Check in staff was not client-centered, outdated facilities, bedroom tv functioned poorly

The suite was very nice and the bed was fabulous. Its set up so the bedroom is far from the door which was eliminates noise and light from the hallway.

Indoor Courtyard style makes it very noisy

The location to the sites we wanted to see was perfect. We chose the hotel for its location

Our bed was saggy and not very comfortable. The fan in the bathroom was loud and there was no way to turn it off. We were erroneously charged items on our bill and the front desk had no authority to correct the mistake.

Small - more of an inn, but with some nice public areas on first floor (small bar, open until 11pm, with just a few seats.)

The room was lovely. Included fridge & microwave, comfy beds, clean modern decor.

They couldn't even give us a printed receipt or an email receipt. That's why I rated them as merely OK.

The Tuesday happy hour is a nice touch.

Not as clean as it should be

Everything was great - excellent value

Very polite and helpful staff, even janitor greeted us and gave us a smile in passing. We booked a smoking room by accident and were given an accommodation at no extra charge. Didn't really check out the pool or free breakfast, so I can't really rate them, but for the price these were nice inclusions. Internet connection was pretty good, in our room at least. I usually have connection problems at hotels (especially cheaper ones). Overall pretty good stay. Worth the money.

Not many significant complaints. Elevator smelled pretty bad. Other hotel guests were kind of rude, the place was filled with screaming children running around. Obviously not really a romantic getaway kind of place unless you're on a budget (like myself). Probably the worst thing was the lack of mini fridge in the room we were moved to, despite the smoking room having one. Warm beer = unacceptable!

Free toothbrush. Toiletries were nice mixture of things that you normally do not receive. That is about it.

Things that I did not like: Staff that lies. They like to patronize you just to push off to the next person. Rooms reasonable but not worth the price.

Clean. Quiet

Next to hospital. Pricey considering I spent all day in hospital and only slept and showered in room. Room service prompt. Good food.

Conveniently located near the Cleveland Clinic

My wife is having to go to the Cleveland Clinic. This is close, clean, comfortable and a good value. Much better than a hotel that was recommended by the locals. Various eating opportunities close by too.

A little problem with the door to the room a clerk came and showed us the "trick" to get it. It was fine the rest of the time even with no "trick" used.

Very quiet, nice big pool and hot tub, good morning breakfast and great television with all the works.

The big pool changed all our brand new bathing suits colors due to all the chlorine in the water. Then there was no slide which everyone was really looking forward to.

location right next to the freeway and a great mall 5.5 miles away

The check-in clerk was very friendly & welcoming!

Our "suite" was actually just a regular room with an added several feet of sq. footage - with a sofa..

Shower head noisy Blower for AC vibrated and was noisy

the staff was very rude, and didn't believe me when I explained that someone was staying in my room after I checked in. I had to wait for a while until they could get another room ready for my fiancee and I. There was also a lot of illegal activity going on with people asking for and selling drugs out front and what seemed to be prostitutes using this facilitate. If you have kids diffidently avoid this place at all coasts.

Downtown and near restaurants. On a fairly upgraded and police monitored street

Dirty, small, very schetchy parking area

Location to Progressive Field and downtown area. Staff was very nice and helpful

Location was perfect

Had no dislikes

No outlets in the rooms, dirty sheets Filthy dirty and outdated with a staff that doesn't communicate and is very unprofessional. However, the bar/restaurant that is connected to the hotel is awesome and the staff there was very friendly and accommodating.

I really liked that they had free parking and a fairy good breakfast.

The building is very old and not so much clean. Also the air conditioner wasn't working really well in my room. I didn't like that they haven't had checked the room they were going to give to me because it was not cleaned and I had to change it with a room that was a bit worse furniture wise.

I wish I could come up with something nice to say about this place, but there really isn't anything nice about it. A mediocre hotel. The view was okay.

Mildew in grout on tub. Furniture in ratty condition. Room smelled musty/old. Tub drain clogged. Towels thread bare and had burnt linen smell. Elevator to garage was old and dirty.

Room was cleaner than expected and the King size bed was about as comfy as it gets! Staff was personable and helpful,

Super old elevators

Don't know. I was kicked out of the hotel before even checking in. Was placed in a lower star hotel for more money.

Heard the elevator dropped injuring a few people.

It was within walking distance of the Arena

the cold water faucet in the bathroom does not work well, there is no need for this kind of shoddiness when paying that kind of money. I also felt the room rate was over-priced.

The graciousness of the staff. Exceptional.

The staff was very friendly and my bed was soooo comfortable!!